Customer Ratings & Reviews

ireally enjoy this computer , i collect music and have a urge collection in my media files .the laptop screen is great for watching movies and speed is also great for my gaming.

Its been 9 months and I have no issues with laptop even now working like new. I recommend to everyone to buy this product.

Great unit. Good price, fast, does everything I need. No downside that I have seen.

Bought this laptop for my high school child to use for school and other things. I had bought the same computer for my son a few years back and it lasted him through his high school years. No issues with either computer

This is a great laptop for every day use! Boots up fast and has plenty of storage for me. It also folds so it can be used as a tablet too. Battery is 18 hours of use from a full charge. Works great for streaming movies and social media. I have no complaints about this and it's a great price.

Needed a laptop for college coursework with enough perfomance and storage for some gaming whenever I'm traveling for work. This laptop fit the build when the one my school gave me became just to worn out to do anything on it. So far, it's exceeded my expectations and for a reasonable price!

Fast, amazing design, high quality, very nice and useful, touch works perfectly

This laptop is for one of the kids for school. It is nice that it has touch screen and does the job.

Great Computer - Very Fast - Very Clear - Very Good Computer Overall

Super happy with this computer. Speed is great. I love the large monitor.

This pc has it all. Powerful enough to run web based project management platforms and then some. The screen is crystal clear and has never slowed down on me while working on multiple projects at the same time. Busines- ok, project management-ok, video and sound-ok, media and student stuff - ok.

We upgraded to a Dell - Inspiron 2-in-1 16” IPS LED FHD Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 1TB SSD - Ice Blue. Fantastic performance and ability to use it as a laptop and pad by using the folding mechanism. Geek Squad helped transfer previous laptop data in less than 5 hours. I would highly recommend this computer. It also comes with more enhanced memory if you need it.

This was a good buy. I purchased it for my daughter’s birthday so she could do online gaming with her friends and it’s great. Fast, reliable, and easy set up.

The only complaint I had with this purchase was that it was too heavy! However, I did exchange it for the same laptop only a 14 inch and the weight is perfect. I just got it all set up last night and it works like a champ! The best part is that your customer service is awesome! It was a very easy return and I had the new one delivered to my office. Very very happy!

I purchased the laptop on recommendation from a Best Buy agent. I am extremely happy with this purchase. This computer has the processing speed I need for multitasking and running multiple different software programs at the same time. The only drawback I have noticed is that the touchscreen is very easily disabled by updates or other things the computer might do that I, the user, am not doing. I was able to work with a support person to figure out how to fix this and I have had to do it numerous times. Otherwise, everything else about this laptop is great.

Laptop is great. Purchase process sucked. Ordered online and was assured that this device would be upgraded to Windows 11 Pro from the Home version that came on it. Paid extra for that. Went to pick the laptop up and the case had never been opened. Clerk at pickup just stared when asked if it had in fact been upgraded. Went to the Geek desk. No it had not. Refund for the upgrade. Then had to go to the MS site and download and install the upgrade myself. Only reason for purchasing through BestBuy was a short turnaround before new employee arrived.

I bought this laptop for granddaughter who is graduating from high school and going to college this fall. It’s a nice size and has a built in keyboard. She was very happy with its speed and memory capacity.

I love this very good laptop. I love this very easy to work.

Great laptop, the performance is great and screen feels like macbook

My last Dell computer finally stopped working after 12 years. It was so great i decided to try a Dell laptop. I love he large screen. It has deep rich color. It was easy to set up also. The only reason i didnt give this a 5 is based on i dont really know the longevity of it. Love the unit though.