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Customer Ratings & Reviews

Your price for this item is $919.99
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The comparable value price is $1,149.99

Customer reviews

Rating 4.7 out of 5 stars with 951 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Inspiron 2-in-1 laptop's responsive touchscreen, powerful performance, and long battery life. Many appreciate its ease of use and the value for its price. While some find it a bit heavy and prone to heating up, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 951 reviews
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything I expected it to be. Screen display is very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has everything you will want and need. Love everything about this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered on line. They notified me it was ready for pick up. Walked in to customer service and was out within 5 minutes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confusing, Lengthy Purchase Process

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used laptop yet. Used IT consultant to load up new device and sync with previous laptop. Cost was $150 and we could not get Word to work even though I paid extra for it. I had an accept a new BB credit card to get discounts that were offered but have not heard anything since purchasing before Xmas. Actual purchase was confusing and a bit misleading. It was a process that took too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and device Helpful, fast delivery , good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for the value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. Got good specs for gaming and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed. Great purchase with the help of our salesperson. Always trust Best Buy for my appliance and electronics purchases.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Screen hinges are junk

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, this was a good laptop for my kid in college. However, the hinge that holds the screen on broke after 6 months of easy usage. Dell refused to warranty it and Best Buy only offered to send it to Dell for repairs. From internet search’s, it’s clear that Dell knows that this a common problem and refuses warranty every time. After buying many Dell computers, I will never buy another Dell computer again. I’ll also be canceling my Best Buy credit card as I don’t plan to buy anything there again since the geek squad counter person just, walked away while I was talking to him.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review of Dell Inspiron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am overall satisfied with this laptop. I wish it had a few more USB ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kelly’s present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell makes a great product. Set up was very easy and quick !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mousepad keeps dancing Otherwise very nice laptop Didnt wanted to change the software hpdate and bought a new one

    I would recommend this to a friend
  • Cons mentioned:
    Number pad

    Rated 3 out of 5 stars

    Good Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but the keyboard backlight is VERY low and nearly noticeable and there is no number pad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless set-up and importing of formatting from previous hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, versatile laptop/tablet. Use it for on the go work with accounting software and inspection reports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Windows laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer so far, mostly use it for school. The 2 in 1 is cool, but dont see it as necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift ............................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Inspiron

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is decent good with the price. Using it from 4 months and looks good no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great work laptop for my husband so far. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my son’s college experience. It had everything we needed and then some.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good for the price, light weight easy to move around if needed..

    I would recommend this to a friend