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Customer Ratings & Reviews

Your price for this item is $919.99
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The comparable value price is $1,149.99

Customer reviews

Rating 4.7 out of 5 stars with 951 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Inspiron 2-in-1 laptop's responsive touchscreen, powerful performance, and long battery life. Many appreciate its ease of use and the value for its price. While some find it a bit heavy and prone to heating up, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 951 reviews
  • Rated 5 out of 5 stars

    Best computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer and customer service in store loving the experience!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It Randomly Froze While Using It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new "Dell Inspiron 16” 2-in-1 Touch Laptop" screen froze randomly for minutes when I'm using it, just like it dies and then it came back itself after 1 to 5 minutes. It happened a few times a day for the first two days, and on the 3rd day I took it back to Best Buy for an exchange, which wasted a lot of my time. I just set up the new one yesterday, so far it works fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great impressive tech for work and leisure at a reasonable competitive price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good not bad………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    reliable and good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall a good laptop, I would like one a bit bigger with a 10 key on the side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop it’s great and has amazing features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits all your basic need!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good 2-in-1 Laptop that runs good. It seems sturdy and even does light gaming very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Performance at a Modest Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would suggest a higher processing power system for more heavy users. Good for starters otherwise, or light office/schhol work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell - Inspiron 16” 2-in-1 Touch Laptop - Intel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the Product, its really worth it. The staff was also very cooperative and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and got it on sale! Sales person was very helpful in finding what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upset there was no setup instructions. The young lady that waited on me was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Double check charging cords!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. The reason for 4 star is because Dell had the wrong charging cord in the box. I had to return to Best Buy & purchase the correct one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well, vent in back bent. Does not have a wired internet connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Personal Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had great specs. Ran into problems on set-up and kept restarting.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 2 out of 5 stars

    good to bad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this laptop six months ago and it died will not charge .before this it worked great i liked the flip feature and quick charge and touch screen option. Very disappointing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Open box deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got openbox, was just what i wanted and didnt have to break the bank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time and product was exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time to put the top down!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice convertible for work or play…. Love the size, low weight, and sell quality build.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Number keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mis the numbers keyboard on the side. Made life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to work with light weight good for architecture school.

    I would recommend this to a friend