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Customer Ratings & Reviews

Your price for this item is $919.99
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The comparable value price is $1,149.99

Customer reviews

Rating 4.7 out of 5 stars with 951 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Inspiron 2-in-1 laptop's responsive touchscreen, powerful performance, and long battery life. Many appreciate its ease of use and the value for its price. While some find it a bit heavy and prone to heating up, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 951 reviews
  • Rated 5 out of 5 stars

    Success in replacing laptops.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy order and pickup. No hassles or lines and the staff was very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Knowledgable. Help me to choose a laptop to my budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer and the 12 month 0 % plan made it so affordable Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product nice price fast delivery very satisfied

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop, though unable to download anything.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this laptop, overall. However, I am unable to download anything, and the keys are so flat it's challenging to see the number row, unless looking right on top of the keypad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my new laptop, I purchased it 2 days before my birthday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Inspiron 16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for basic purposes, if you want something faster this laptop is not it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dell computer for the price! The only complaint I hva is that the camera is not compatible with the Hello feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Challenged Seniors!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *Knowledgeable sales person. *Geek Squad awesome! *Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales press is very misleading !!! Also not to helpful!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dell laptop not smooth enough for usage and battery

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent perfomance and great sound quality, great picture quality

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Utter garbage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS COMPUTER. Runs hot, screen goes black for 2 seconds at least once a day, videos stutter to start and then freeze for a few seconds before playing, constant updates, no help from Dell (they will want you to send it in). This is straight out of the box! I KNOW in 5-10 years we all get a postcard in the mail about a class action against Dell for their faulty graphics and bios. Utter garbage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice of laptop. I will buy another one for coworker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CEO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product and great service. I highly recomment Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of new equipment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, and good price. They helped me make a decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for a Great Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and gets the job done. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WFH

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for my wfh needs. Love how sliming it it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and am looking forward to getting better at technology

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    REFURBISHED DELL SOLD TO ME AS NEW!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Inspiron I ordered online came in a damaged box so I exchanged it for a "new" one. It's been whacky from the get go. Something was bogging the system down. I was traveling a lot so it wasn't convenient make Dell customer service calls. I'm home now and I tried uninstalling all the bloatware. Nothing helped. Reset Windows, nope. Now here's the kicker. I wanted to use the Windows Media Creation tool, but the C drive was not listed an installation. I then went to Dell website to download the Micron SSD drivers. When I entered my service, it was already registered in Brazil !!! Then I saw a small, triangular blue,grey and white sticker that I never really looked at closely before. It has Dell colors. But it wasn't dell. It had a certification# from a company so I went to that company's site and it's a REFURBISHING company. That explains everything!!! I paid brand the brand new price for refurbished crap! literally just found out and they'll see me in the morning!

    No, I would not recommend this to a friend