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Customer Ratings & Reviews

Your price for this item is $959.99

Customer reviews

Rating 4 out of 5 stars with 70 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers enjoy the Inspiron 17.3" Laptop for its large screen, with many reviewers calling it "very large" and "great". The laptop also has a lot of storage, with one reviewer saying "2 TB?? Unbelievable at that price!" Customers also appreciate the price, with one reviewer saying it is "very reasonable".

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-70 of 70 reviews
  • Rated 5 out of 5 stars

    love dell laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the 2 tb laptop it does wonders for my line of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything I expected and more definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Configuration

    Rated 1 out of 5 stars

    Design and hdd spin are poor.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe that dell can figure out the kind of 16GB memory and 8 core cpu with this non capable to handle those parameters hdd 5400 rpm?!!!!!!!! Too bad to spend money for it!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dilian,

      We're sorry that you're not more satisfied with the performance of your new Dell computer. We hope that you will be able to find another Dell computer at Best Buy that will better meet your needs.

      If you'd like to follow up with Best Buy about their return and exchange policy, you can contact them here: http://bit.ly/2v2IVhI.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    returned 2 days later

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a desk top computer and its fast, I thought since it was a dell it would be faster than the one I have. But no it was very slow very disappointed with this dell.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Camera & microphone stopped working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera & microphone stopped working within 1 month after purchase. Bought this for working from home, but started having issues with the camera not working during video conferences and then the microphone stopped working completely. I liked the product besides those issues, but had to return it and go with something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned it within a day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out of the box for about a half hour, then started lagging and breaking after only installing google chrome and Steam. I checked the startup settings, and it was factory set to overclock more than twice its recommended levels on the graphics card. Couldn't even change the setting. Do not buy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed I have only had the laptop for 3 years and it has been extremely slow in speed I should have not spent almost 1000 dollars on laptop !!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased as a spare computer when I didn’t want to start my desktop. It’s made of extremely cheap materials and was the slowest laptop I have ever purchased for my business or my personal use. Dell has cut every corner that they possibly could. From packaging to plugs and the computer itself

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product from Dell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop back in March of 2020, one of the fastest laptops i have. Great product. i Love logging in with a pin number. This device is used for work and is super quick when i reboot and sign on!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible battery life. Do not order

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new computer with a battery that only lasts a couple hours. This is terrible. I tried resetting the battery as per your suggestions on other reviews and has not helped. I think Dell puts old batteries in their computers. My husband got one also and his has the same problems. Do not order this. Dell should be ashamed for having such poor batteries in brand new computers.

    No, I would not recommend this to a friend