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Dell - Inspiron 2-in-1 13.3" 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 256GB SSD - Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 184 reviews

82%
would recommend to a friend

Expert rating

Rating 3.6 out of 5 stars with 3 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-19 of 19 Reviews mentioning:
display
  • Rating: 4 out of 5 stars

    Great screen for editing & super light for school

    Posted
    SKLF
    • My Best Buy® Member

    This computer is super light which makes it perfect for traveling. The HD screen is exceptional and perfect for editing. The battery is okay obviously when you edit or run larger programs it will take from the battery life. The keyboard is also easy to type on and is comfortable to use. Fingerprint scanner as well is responsive. Only downside is that I had to turn off some settings in the bios that were causing the cpu to overclock constantly.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome

    Posted
    Blynch
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great computer. Battery life isn't good, screen is great and no other problems.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop with many features

    Posted
    HAL1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The laptop provides very easy login. The small size is easy to transport and I like the high resolution of the screen.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect laptop to travel with

    Posted
    Linda
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I really like the touch screen, The lighted keypad is nice. The 13" screen is perfect for my needs.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great laptop for traveling

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Small compact laptop but with all the features you need. Very fast and the screen is amazing

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Screen failure in less than three months

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Purchased to support extensive photo trip. Beautiful UHD screen, memory and weight to support month long trip. Screen failed after two month run in the week before the trip. Best But Geeks said minimum of two weeks even check it out. Will be out of country by then. Deeper looks online show other people having trouble with screen also. Returning for refund.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Compact, light & powerful

    Posted
    DellFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I love my new Dell Inspiron. It's compact in size and light weight as well as extremely fast, very easy to grab and go. The UHD screen is awesome, I would highly recommend it to anyone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Budget friendly and powerful

    Posted
    Caleb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is an amazing laptop! The touch screen is very accurate, especially when you are using the included smart stylus. 4K display puts off a beautiful image and is easy on the eyes. Intel i7 and 16gb of RAM makes gives this thing the power you need to get the job done.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fabulous laptop

    Posted
    Sherah
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This computer is amazing and does everything! Compact and sleek. Fast and crisp. It's a great laptop.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good laptop

    Posted
    Madelinex19
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    At first it was acting wierd like freezing maybe because new but now its working perfect. I use it everyday since im in college I need it. It also has good battery life and a nice screen to watch movies . Love the fingerprint feature.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great fast computer for a home or business user.

    Posted
    KJ5251
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The computer (Dell, Inspiron13-7000), was simple to set up. The INtel 8th generation, I7 chip is as fast as is required for any use. The screen quality is great. We have only had it for a month but have been very pleased with its capability.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect 2 in 1 for anyone.

    Posted
    RichieD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The Dell 13.3 4K 2 in 1 laptop is a perfect addition to my computing tools. I am able to carry it without any problems. The laptop is quite quick to load and access the internet. The screen is brilliant. So far so good.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice, compact, 2-in-1 with fantastic screen

    Posted
    OKPhotoman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    So far, I love this capable little machine. I am using it to replace an older desktop that was struggling to keep up with the demands of a video editing business. This one is much faster, but I do wish it had a dedicated video card. That is the only fault that I've found with it. I use a USB 3 expanded strip to handle the DVD writer, flash drive (for more storage and file transfer). The wireless works well, paired with no problem with my Epson All in One printer. If you want a capable machine at a reasonable price, I think this one is worth consideration.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    An Excellent, Speedy, Useful, Beautiful 4k Laptop

    Posted
    TotalLegend
    • My Best Buy® Member

    :: The Search. I've spent about a week researching laptops to replace my long dead XPS 17" from back in the dark ages of 2012, and I've become somewhat of an expert on laptops from various manufacturers. This time I wanted something smaller and much more mobile with the intent on using it primarily for getting away from home, away from the internet, and focus solely on my writing and digital art. I intend on creating my graphic novel with this machine. After a lot of headaches from my research, going back and forth between reviews on websites, and watching countless videos on YouTube, I ended up purchasing this laptop, which I might add is the Inspiron 7000 13" 8th Gen Intel, 7386 model released Oct. 2018 (for some reason this costs hundreds MORE on Dell.com vs. Bestbuy.com). Just some quick out-of-the-way points: - It comes with 16GB, but you CANNOT upgrade the RAM on this year/model, but you CAN upgrade the M.2 PCIe SSD. Since I use "the cloud" for files and entertainment, storage isn't an issue; the M.2 SSD speed is fast. - It has a full 4k 60Hz screen (Windows 10 default is set to 300% zoom which can be changed back to 100%), excellent wide viewing angles and it can get really bright in a sun-in-your-face kind of way without washing out the colors. The image quality and overall quality of the screen is quite unbelievable. Very excellent pixel density. - This DID come with an Active Pen (basic - white). The original page details didn't include that it came with one, so I bought the Premium pen from Dell (black), and because of that I never used the included pen. However the Premium pen from Dell works flawlessly, it's smooth and it feels very good when gripping. - Screen drawing with the Pen is surprisingly very nice, it feels natural, and works well with Photoshop and Krita. - The "real-life" battery life isn't bad, nor great. Even turning down the brightness, turning off Bluetooth, WiFi, and just typing might provide about 5 hours of battery life (about 3 hours using Photoshop or Krita), but still much more than my Macbook Pro. - I am having an issue when closing the laptop lid, it remains on and it drains the battery (might be a settings issue, I just can't seem to find it). And it's inconsistent, sometimes it works, sometimes it doesn't. I've to turn it off all the way to save power, but right now it'sn't an issue since it boots up very quickly. :: The Experience. First I've to say that the pictures don't do it justice. It actually looks slimmer and smaller in person than it does in the pictures. Some of the pictures made it look chunkier and more rounded off on the corners than I'd like, but aesthetically speaking, seeing it in person is very pleasing once you unbox it and hold it in front of you. For the first few days I didn't want to touch it much because I didn't want to ruin it with fingerprints, smudges and dust. But I had to use it right? A 13" inch laptop in my opinion is perfect. I had some doubts that it would not be big enough screen wise, but I was wrong and this is just excellent. The low profile, low bezel look is most excellent. In the dark, it almost looks like an XPS and it's very comparable to the XPS in style. This laptop is very compact, it's 3 pounds light (but still feels hefty), the build quality is really good, it doesn't feel like its made up of cheap plasticky parts. The keys are backlit and you can choose from lights on, to brighter lights, to completely off. The keys have a good feel to them, and in my opinion much nicer than the Macbook Pro's keys. The spacing is good and the responsiveness is good. The track pad physically looks and feels nice, but it's easy to get lost when moving around and clicking (or tapping once on the main pad to simulate a click). Since I've a small Bluetooth mouse, I'ven't used the track pad much. Because this is a 2-In-1, the hinges are pretty tough, so trying to open this with one hand isn't an easy task, but if you're like me, you'll try to find a way to open it with as little fingers as possible to avoid smudging it. It's a bit annoying at first but you'll get over it. :p Using it as a Tablet is about what you'd expect it to be, just a very thick tablet with a super nice screen. The keys are disabled when you flip it so you don't have to worry about accidentally pressing them and causing issues. Flipping it in the tent position is very useful for when you're drawing, as if it were a dedicated drawing tablet. And it works well in the kitchen while cooking and watching video tutorials. The built-in audio is really good for something this small. I expected below average tiny sound, but it actually has some range, and a bit of a kick to it -- a has more bass than I expected it to have. Overall it provides very clear, clean audio. :: Real World Use. Setting it up was a breeze, you get the standard Cortana introduction with Windows 10, you can set up the fingerprint scanner (which works very well) and you can set a Password and a PIN as backups. Right away I went from unboxing it, awe-ing it, to actually using it. Of course early on I did all the updates I could to make sure it was at it's best, and that wasn't an issue either. When I got setup, I installed some important apps such as Scrivener (1.9) for writing, Adobe Photoshop CC and Krita 4. These apps, which can be intensive, all perform very well on this Inspiron, much better than I expected it. Although I almost got a cheaper unit since I mostly intend on writing, I felt it was worth the extra money for the art I needed to produce. Just note that an issue with Scrivener 1.9 and newer laptops, causing them to freeze up or lag, isn't the laptop's fault. I talked to the Scrivener support and the problem is that the old (current 1.9) Windows version uses an old version of "QT" that is no longer updated, Scrivener's Fullscreen uses this, but I can confirm that Scrivener Beta 3 fixes this issue. The 2-in-1 feature, turning it into a tablet or even a drawing tablet, I originally thought was going to be a gimmick, however just one quick drawing session changed my mind permanently. Now I am wondering how in the world I was able to live without such a feature. For awhile I was exploring buying an expensive drawing tablet such as a Wacom Cintiq, however I could never justify buying one simply to attach it to a Mac or PC and work on it as only an extended monitor to draw on. But I did want a draw-on-screen tablet, so I thought the investment, just a few hundred more compared to the non 2-in-1, would be worth it if it worked, and not a great loss if it didn't (after all I'd still have a powerful useful laptop). I am glad I made this decision. Excellent drawing screen. I also mulled my options on a 13" vs 15" or 17". For me, I can say that 13" is perfect. Not too small as I thought it would be, but not too big and cumbersome to deal with when it comes to drawing. I'ven't used the camera, or the SD Card, USB ports and Headphone jack, but I've used Bluetooth on it with a wireless mouse and the performance is flawless; also the WiFi connectivity is flawless as well. After playing around with this laptop for about a week, and even taken it on an away trip, I can say that I am loving this more and more, and in fact I love it way more than any Macbook Pro I ever had. It looks nicer, it performs better, and it has better features. And this is coming from someone who grew up on Macs all his life, and still uses them at work for Web Application Development. :: Conclusion. I'd 110% recommend this Dell Inspiron 7000 13" (7386) to anyone, coming from the perspective of an Apple user, a Web App Developer, a 20-year IT Tech Veteran, a 3D modeler, a Writer and soon-to-be Graphic Novel Artist. It's a stylish, beautiful and very functional piece of tech. I only wish I could afford a second one for my wife. Perhaps in due time, unless Santa Dell wants to surprise me this Xmas. : @@@@@@@

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good specs for the price

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Overall it is a Dell. The screen is clear and crisp and the thing is fast, blazing fast. I really liked the fingerprint sensor in the power button and it works well unless you have anything, I mean anything at all, on your finger. The battery life is great as long as you stay in power saving mode about 6-7 hours continual run time for office based tasks, but take that off and it goes dead in about 45 minutes. At full throttle the thing gets hot and the fans kick in quickly but stay pretty quiet. Overall a good buy for something with this much power. On a note: I had to play with the charging settings in the BIOS right out of the box because it continually said the battery was low. It would not charge up because it was trying to do smart charging, which I think is a bit of a useless feature because it was not charging the battery all the way.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Overheating and noisy fan

    Posted
    SirMorebs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After setting up the device, it started heating. The fan turned on and not too long after that a buzzing sound started on the inside, as if a disc was scratching the surface of the laptop. The battery on the device also doesnt last very long. Other than that, it looks like a good device. The ultra hd screen looks fantastic and I like the 2 in 1 feature. It is compact and easy to carry around. The in-built spearkers sound awsome for such a small device. The overheating and buzzing sound may just be a factory fault on this specific device, however it makes it impossible to use the device. .

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      SirMorebs,

      Thanks for your review. We're sorry to hear about the overheating that you're experiencing. We'd recommend the following tips to help reduce overheating in the future:

      Tips for Proper Usage:

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      You can read the full article here - http://dell.to/2uJ8AdG.

      If you'd like to reduce the fan noise on your computer, we'd recommend updating the BIOS:

      An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      Lastly, here are some tips to help extend your computer's battery life:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Good little laptop - Now the Cons

    Posted
    Alex33
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This laptop had a lot going for it. Small, lightweight, great build quality, great screen, nice keyboard, great specs. However, the cons were enough to warrant a return for me. The fan was constantly running and got quite loud at times. When I first unboxed the laptop and booted up windows for the first time, the fan started blaring not one minute into the process. The other big con is the battery life. This laptop drains battery so quickly that its almost unusable as a portable machine. I will say that if my intention was to keep this docked 24/7, it would probably be worth holding onto. This all comes down to personal preference. If you want to sacrifice battery life for an amazing 4k screen, go for it. I unfortunately could not and ended up returning this device.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Price and Power

    Posted
    FaithfullyYours
    • My Best Buy® Elite Plus Member

    Beautiful screen with excellent image quality and bright enough for outdoor use. Powerful enough to do almost anything in a fast and reliable manner. You can take notes. The stylus nice and Wi-fi is fast. The battery life can be improved a bit but use battery saver mode when falling below 50% and it may give you 8 hours easily. Dell mobile connect is excellent to keep your phone connected to the desktop at ease. Dell has excellent customer support. BestBuy offers this in a incredible price. A little heavy but sturdy and strong. You can't go wrong with this one. Buy this and won't need a laptop for at least 5 years.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great for a Windows laptop

    Posted
    AdamGJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought this laptop because I wanted the closest thing I could get to a Macbook air for under $1200. I am bilingual in Mac and Windows and don't have any major preference when it comes to getting the job done. The 4K screen with the i7 and 16GB RAM were the features that attracted me to this model. I hadn't used a Windows tablet, so I didn't know what to expect from the touch screen and stylus. The laptop works as well as can be expected. I've even used it for editing fairly complex projects with Adobe Premiere. My only complaint is that touchscreen is an afterthought with Windows. Windows 10 is not iOS or Android. It's clunky. The 4K screen is beautiful, but Windows 10 and many Windows programs don't scale fonts for the higher resolution. In other words, the problems I've had are all complaints about Windows. If the high resolution or touchscreen productivity is important, spend the money on an iPad or a Macbook. The touchscreen is nice to have, but most software developers haven't been written for touch and it gets very clunky. This machine definitely doesn't work as a tablet replacement.

    I would recommend this to a friend