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Customer Ratings & Reviews

Dell - Inspiron 2-in-1 13.3" 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 256GB SSD - Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 209 reviews

82%
would recommend to a friend

Expert rating

Rating 3.6 out of 5 stars with 3 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 21 Reviews mentioning:
easy to transport
  • Rating: 4 out of 5 stars

    Excellent size for travel.

    Posted
    Nonickname
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I really like the size of this laptop, especially for travel but I really miss my numeric keys that are not on the right.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Portable Businesses Laptop

    Posted
    Luis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great specs. Small and lightweight. I use it a lot on travel for work and it is the perfect size for use on a plane.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it

    Posted
    Geog90
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It is a great and reliable computer, perfect travel size.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect travel laptop

    Posted
    Trex
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Very fast. Processes videos from my gopro with ease. Perfect for travel. Small but powerful.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Rugged and light

    Posted
    NoelShemski
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After 3 weeks 8 flights and 6 hotel rooms, I'll say this is a great travel laptop.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    portable

    Posted
    wmt123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It's light weight and portable. They really push the 4K display but It doesn't handle 4k streaming that well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect 2 in 1!

    Posted
    MichelleK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I picked this laptop up after my old one fell apart (literally) and am loving the size and ease of use. It's the perfect size to be portable, yet still has a large enough screen to be usefull

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Nice Portable 2-in-1

    Posted
    Tortugaboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this for my son, for use in college. I had a chance to use it for a short time and I am very impressed with the touch screen, the vibrant 4K resolution, the performance of the speedy Core i7 processor with 16GB of RAM along with the quick SSD. It reminds me of my Dell XPS 15 in a smaller, much more portable form factor, with high-quality features. My son loves everything about it, especially the thin and light ultrabook size and the tablet functions. I would highly recommend this laptop to anyone looking for impressive performance in a small, versatile package. Very sharp looking in black!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop with many features

    Posted
    HAL1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The laptop provides very easy login. The small size is easy to transport and I like the high resolution of the screen.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great laptop for traveling

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Small compact laptop but with all the features you need. Very fast and the screen is amazing

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Lightweight & powerful. Perfect for travel.

    Posted
    DanM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Performing better than expected. Very happy with it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far so good

    Posted
    ITguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is a very compact laptop and is ideal for travel purposes. Build quality it okay but definitely not as good as a MacBook. All in all, you get what you pay for

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to use

    Posted
    Abin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great laptop. Very easy to set up and portable. Very fast processor

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great laptop

    Posted
    Cherrise
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Its very light easy to carry and easy to use. Only cons I have is battery does not last long. .

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A solid laptop

    Posted
    Mark
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This was a great travel laptop. The laptop is light and started quickly; which is needed when trying to cram work into small time allocations. Am glad I purchased this product!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Really handy

    Posted
    BonnieG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am enjoying my new 2 in 1 laptop. Not too heavy, easily portable, nice picture. My only complaint is that it seems to use up the battery pretty quickly. I keep my plug and cord near at hand.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    High performance and Amazing value

    Posted
    808user
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I love this 2-in-1. It's powerful, portable, lightweight and looks super stylish. Puts out 4K video to HDMI and has a backlit keyboard for night time computing and a convertible screen for tablet mode. It also has a 250GB SSD drive so programs open extremely fast as well as super fast boot ups and shutdowns. You cant find a cheaper laptop with all those features.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great screen for editing & super light for school

    Posted
    SKLF
    • My Best Buy® Member

    This computer is super light which makes it perfect for traveling. The HD screen is exceptional and perfect for editing. The battery is okay obviously when you edit or run larger programs it will take from the battery life. The keyboard is also easy to type on and is comfortable to use. Fingerprint scanner as well is responsive. Only downside is that I had to turn off some settings in the bios that were causing the cpu to overclock constantly.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Frustrating experience

    Posted
    sakib
    • My Best Buy® Member

    I bought this laptop in the last week of December 2018. The main reason was its weight, it is very easy to carry. After starting the laptop for the first time, I heard some noise inside the machine. It happened for the first two times, then it stopped. I thought the machine would cause no further problem. But after three months, the battery died without giving any hint. Such a frustrating experience. I am thinking not to buy Dell anymore.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      sakib,

      We're sorry to hear about the noise from your computer. We'd recommend updating the BIOS on your computer to see if there is less noise:

      An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      If you'd like your battery to last longer after charging it we'd recommend the following: Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 2 out of 5 stars

    Overheating and noisy fan

    Posted
    SirMorebs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After setting up the device, it started heating. The fan turned on and not too long after that a buzzing sound started on the inside, as if a disc was scratching the surface of the laptop. The battery on the device also doesnt last very long. Other than that, it looks like a good device. The ultra hd screen looks fantastic and I like the 2 in 1 feature. It is compact and easy to carry around. The in-built spearkers sound awsome for such a small device. The overheating and buzzing sound may just be a factory fault on this specific device, however it makes it impossible to use the device. .

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      SirMorebs,

      Thanks for your review. We're sorry to hear about the overheating that you're experiencing. We'd recommend the following tips to help reduce overheating in the future:

      Tips for Proper Usage:

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      You can read the full article here - http://dell.to/2uJ8AdG.

      If you'd like to reduce the fan noise on your computer, we'd recommend updating the BIOS:

      An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      Lastly, here are some tips to help extend your computer's battery life:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      Best,
      Bryan
      1-800-624-9896 Dell