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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 241 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers often highlight the portability, speed, and lightweight design of the Inspiron 2-in-1 laptop. They appreciate its touch screen capabilities and find the price reasonable. However, some users have concerns about the loud fan noise, limited battery life, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 241 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Performance in a small package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is the main attraction, and does not disappoint. Battery life is decent, not fantastic (likely due to driving the 4k screen).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speed. Resolution. Fun.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the device for work mostly. I use the tablet mode for placing orders, or conducting inventory. I use a lot of programs at once, and there us no lag on the speed. Screen resolution is good. Only complaint is that it disconnects from the internet from time to time. I think you just need to reinstall a driver.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for business use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this mainly for training and performing audits. Everything I need is at my fingertips.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good for college students

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for a college student. Touch screen and ability to convert into a tablet has been very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Powerful fast small laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I optimized the hard drive, the battery life improved and I love the laptop. It’s fast and extremely portable! Great optics too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Great performance and meets my power needs pretty well as it came with a Core i7, 16GB RAM and 512GB SSD drive.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Great size for travel!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used all the features yet, but loving this laptop! Boots up very quickly, battery life is long, super light for travel.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Uncontested Specs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop almost have everything.. I gave it 3 for the rating because of the battery life duration (really sucks) even if I decrease the resolution, it would be awesome if it comes in 14” screen & a lot heavier compare to other brands.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Bernie,

      We're sorry to hear that your computer's battery isn't lasting as long as you hoped it would. Here are some tips to help extend the life of your computer's battery:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Complete Business Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a powerful lightweight laptop, this is by far the best choice. I switched from a Mac Book and couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great laptop for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell laptop is thin & lightweight. It will be great for my daughter for college.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Started failing so soon!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beautiful computer but started malfunctioning very soon. Every couple of weeks it just can't access my saved networks, so I have to restart the system every time. The touchpad for controlling the cursor is starting to go crazy every once in a while. Today I noticed that the speaker is also having some problems (sounds like interference or can't turn on the speaker). I also have problems with some software that displays tiny icons (e.g. toolbar) on this computer, making it really hard to see.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Jjeri,

      Thanks for your feedback. We're sorry to hear about the issues that you've been having. We'd recommend re-calibrating your touchpad by following these steps:

      Some Notebooks and Tablets with Keyboards have added gesture features to the touchpad hardware and drivers. A few of these features are two or three finger scrolling, pinch zoom, circle zoom, rotate and swiping. These new features may be the reason for the erratic cursor movement since most are turned on by default. You can disable or modify the way the features work in the touchpad driver properties.

      Here are some tips to modify these settings:

      1. In the Search box, type main.cpl.
      2. Touch or click main.cpl in the list of programs.
      3. Touch or click the Dell Touchpad tab.
      4. Touch or click on the picture of the touchpad.
      5. Touch or click Gestures (depending on your computer there may not be a Gestures option).
      6. Change the options as preferred.
      7. Touch or click Save.
      8. Touch or click the X in the upper-right corner to close the Dell Touchpad Utility.
      9. Touch or click OK on the Mouse Properties window.
      10. If the touchpad still does not work after following the preceding steps, refer to Dell Knowledge Base article - http://dell.to/2iaiujA.

      You can read the full article here - http://dell.to/2tqmS02.

      If you'd like to check if there are any audio driver updates for your computer, you can check our Support Page here: https://dell.to/2Ypue6C.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great Laptop with many cool features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked for quite a while and at many different brands and models. I knew I want small (was replacing 17" Dell) and I wanted it to have specific ports. This laptop had all the ports I wanted (some do not have USB unless you get an adapter) and the battery life seems really good. I worked all day on battery and it still had plenty of charge. It comes with the stylus which is nice. Even my teen age son said "what a cool laptop." And I got a great deal because it was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Works Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Excellent.I would Definitely recommend this product.It is very fast with a lot of premium features!!

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and portable, perfect for a collage student or to have it on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    This is an excellent travel machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't realize how handy an ultra-portable is until you user one like this: small, lightweight, and powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter who is going to college. It has been working great for her with no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for my purposes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my needs and I am very pleased with the Geek Squad. I purchased a year of support that not only covers the laptop, but all electronics in my home AND training in-store. The training alone if worth the price of adding on this support. Great people in Norwalk Geek Squad. They are patient and give clear explanations. I could not have completed the set up so easily without them. They helped with everything and answered all my questions. Thanks, again.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Good computer for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for class I use it all the time and the fact that it’s small helps a lot easier to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great for school use

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to carry around and have very good graphics. Everything runs smoothly have not had a problem with it yet

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good computer for beginners

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer and how it can turn into a tablet, but the battery life is really poor. I maybe can get 2 hours out of it. Also, when it updates it takes HOURS for it to start working again.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Lb123,

      Thanks for your feedback. If you'd like help extending the life of your battery you can try these tips:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      Best,
      Bryan
      1-800-624-9896 Dell

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