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Your price for this item is $664.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 792 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are satisfied with the Inspiron 2-in-1 13.3" Touch-Screen Laptop for its touch screen responsiveness, lightweight design, user-friendly interface, and affordable price. However, some customers have concerns about its short battery life, occasional freezing, faulty units, unstable Wi-Fi connection, and slightly heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 792 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    I've Had It For A Month - My Thoughts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, for less than $700, this MAY be as good as it gets. It has some decent graphics, touch screen and it flips into a tablet. Not extremely lightweight but definitely not as heavy as my 17" Dell gaming laptop (that has almost equal graphics to this, paid around $1000). I love it so far and cant wait to use it for school. The only complaint I have is the battery life and I've also been getting a lot of software/firmware updates. Love the backlit keyboard as well. Also love the face recognition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced My Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new PC so I chose the Dell based on the many things I heard about it. I’m rnjoying using it. It’s not too big and it does what I want it to do. Why a PC? I gave a couple of products that require a PC. One such is a camera for taking pictures of an Iris. The other sends herbal info to my clients. I’m happy with its performance so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great costumer service, he help me choosing this computer, plus I got a great deal!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    FREQUENT BSODS ARE PERSISTENT ACROSS DEVICES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially quite hesitant to pick up this computer because I had read a number of reviews - quite recent ones - stating that they had to return their computer due to frequent blue screen errors. I am here to say to corroborate this and say that this is exactly correct. IF YOU PURCHASE THIS MACHINE, YOU WILL BE SUBJECT TO A BLUE SCREEN OF DEATH EVERY FEW HOURS. It is also possible you will experience checkerboard-patterned corruption and flashing/flickering of your screen. This is of course completely unacceptable for brand new computers. I am not tech illiterate! I have also made forum posts about this issue, googled incessantly for possible fixes, and discussed the problem with AMD and with an independent computer expert. It seems some solutions have been found by some people, but people are receiving different error codes across devices (my most common one is VIDEO_SCHEDULER_INTERNAL_ERROR, but I have received other ones as well). So I would advise you to not purchase this laptop unless you desire to finagle with yours and figure it out yourself - which may turn out to be impossible or require waiting an unacceptable amount of time for a fix to be published. The rest of the computer's features pale before this immense fault, however, I wholeheartedly love the build - I love the keyboard, I love the size and shape. The keyboard layout is optimal for the way I type - I am used to it and I love it. So I dearly want to keep this computer - I might even be willing to put up with these problems in order to keep this computer, but if it's this glitchy now, I fear to imagine what it'll be like in just a single year. Therefore, if I cannot solve this problem to my satisfaction within the fifteen days allotted by Best Buy, I will be returning mine. Meanwhile, I would encourage readers to consider alternatives.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi ConcernedReviewer,

      Thanks for your feedback. We'd like to know if you've tried contacting Dell's Technical Support Team about the issues that you have described in your review. You can contact Dell's Technical Support Team here - http://dell.to/2sH7Qlm.

      We hope that they are able to help resolve your issues soon.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves it ,everything she needs for school. Lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 N 1 Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the 13 in screen. It is very light and portable. It is also 2 N 1. This us the first time I have ever owned a Dell. This is my favorite laptop I have ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liking this replacement laptop. It's working just fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item less than two months ago and there was a software issue where my screen would turn green and glitches would continueously persist during videos. It started after one month and a few days after purchase and got worse out of nowhere. The one year warranty does not cover software issues so Best Buy was unable to send it out for repair to fix the issue. It’s 100 to repair within Best Buy but I find that ridiculous since I am a student who purchased my first lap top and opened a credit card to pay it off. It’s too much for me to afford at the moment. Best Buy has the best customer service though I love their geek squad they were very helpful and informative on the issue. They redirected me to dell and presented me with options in resolving the issue. I am now dealing with dell since this computer is new yet functions very poorly It’s unfortunate but hopefully dell provides good customer service. I’m still currently waiting on their late phone call back to resolve this issue, not a good start for dell. This will be the last time I ever buy a dell computer.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      A1111,

      Thanks for your review. We're sorry to hear about the issues that you've had with your computer so far. We hope that Dell's Technical Support Team did return your call to help with your computer.

      Here's a link to the Product Support Page for your computer that may help answer some of your questions: https://dell.to/2K9bcKB.

      One thing you may want to do is check to see if your drivers need to be updated: https://dell.to/2KvXWfQ.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    Good until it crashed after a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this computer until the day it completely crashed, only about 15 months after I purchased it. The hard drive failed and would not recognize a new hard drive installation. Since I did not get the extended warranty, I am essentially scrapping it. Before this, it fit my needs fairly well although make sure you know this is a fairly small laptop!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just amazing...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL;DR - I can't say enough good things about this laptop. It is fast, easily expanable, reasonably small, and very inexpensive. I had a 2017 Macbook Pro that decided to fail on me. Sent it to Apple where they damaged it further during their repair and then refused to fix it (long, uninteresting story). After spending $3,200 on a laptop, I decided to take the less expensive route and try a Dell. This laptop is simply amazing. I am a consultant in software design for the finance sector. I often bring my laptop to clients and go over code/data/etc in real time. I can easily run 3 or 4 instances of node-express, postgres, vscode, PowerPoint and Excel without any slowdown. Screen updates are super smooth, I/O is quick (apps open almost instantly), keyboard is very nice. Downsides are the short battery life, which has never been an issue even while travelling. It's not often I go more than 4-5 hours without an outlet these days. It's a little heavy for a 13". It runs hotter than the Macbook Pro - you will notice the fan if you're utilizing more than 15% cpu. It's $599, it feels faster than my 1 year old Macbook Pro, it takes less than 5 minutes to open up and upgrade the memory & storage. Simply amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Solid PC Battery, not so much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I am historically anti 2 in 1, the Dell 7375 has done a good job tipping the scales. I picked this PC up as a stand in for my slowly dying, Mac book pro. At first I was fraught with buyers remorse but that quickly dissipated after spending a couple days with it. I actually prefer the keyboard on this guy to the one on my Mac Book. The stiffness is nice, and the travel pleasant. The back light is nice, I'm a night time productive person. The touch pad is in a word,- passable, It isn't terrible for a windows precision track pad but it ain't nothing to write home about. The all metal chassis is aesthetically pleasing enough. it strikes a nice balance between utilitarian and premium, good for work and play while keeping a decently low profile. The 1080p display is pleasant to look at with the fairly decent color and pretty dark blacks. It does have a prominent bezel so beware if your not into that. I was ecstatic when I discovered the RAM, storage and battery were all able to be swapped fairly easily. The included storage is more than you'd get in a cheaper mac book offering at a whopping 256gb of up-gradable solid state storage. I'm an enthusiast so upgrading parts is a big deal for me, and ultimately what sold the laptop. Now seems as good a time as any to talk about performance. With an AMD Ryzen 5, albeit a mobile one and vega 8 graphics it's not a power house but, nor is it a slouch. Say what you want about about AMD but this guy is miles ahead of Intel's integrated graphics solution. Its a good fit if you need something to grow into a bit for school and a bit of light gaming and media consumption. In a phrase; between homework and Facebook you can get in some Overwatch. For an ultrabook, this is an impressive machine for sure. That said there was one thing that was not so impressive, the battery, It is in a word, garbage-town at a very underwhelming 35 watt hours. You'll use your power saver a lot, I do. The best I've gotten is about 5 hours its more like 2 if your gaming or using Skype, etc. The web cam on this is surprisingly OK for the money. I recommend good lighting though. I would suggest swapping in a higher capacity one later on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expandable RAM and M.2, USB-C

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not every Dell 2-in-1 is the same. Many have soldered RAM and can not be expanded. This 7375 is one in which you expand the RAM. Unfortunately, this particular build comes with 2x4GB modules installed, so you can not simply add 1 more 8GB module, but instead to get 16GB you would have to take out both and put in larger modules, as in 2x8GB, or you can even install 2x16GB. 9 screws and careful lifting of the bottom panel is all it takes to get in to these user-serviceable components. The USB-C does not support Thunderbolt3, but it does do DisplayPort over USB-C, so you can use a cheaper dock that passes through power and have just 1 thing to plug in giving you Ethernet, USB, Power, HDMI, etc. The hinges are sturdy. I choose and recommend this 2-in-1 often to anyone considering a Surface, due to the Surface's extremely high failure rate.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fast, innovative, nice design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6/16/2018: I love this laptop so far. I’ll be updating my review from time to time to give more accurate and lasting results. So I’ve only had mine for a week, but I have nothing but positive things to say about it. I am a college student, so I wanted something fast that will last me a long time. Battery life - 3-4 hours watching videos. 5-7 hours of assignments and class work. Not bad if you ask me. Processor is fast on this laptop and touch screen is responsive and easy to use. I noticed the bottom getting hot when I first started the computer and set up some software programs and antivirus, but quickly the fan came on and it cooled off. So for me that’s normal and not a bother. It hasn’t gotten too hot while using it. I like the era grey color and you can tell the material is good quality metal that is easy to clean if you get anything on it by accident. One nice thing about the weight of this laptop is that I don’t feel a burden of weight while I carry it in my backpack. In addition, it’s not so light that I will forget about it or feel that it’s flimsy. In conclusion, if you’re feeling on the fence about buying this then my sincere advice would be to buy it and try it out for yourself! I spent a lot of time looking into different laptops and when this went on sale I bought it and I’m glad I did. Leave a comment on my review if you have any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fast little laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for a great deal with a student coupon, doesn’t have windows ink but that wasn’t a make or break for me as I needed a fast small laptop for college work. 256ssd is quick and haven’t had a bootup over 15-20 seconds. One thing I will say is it does definitely get a little hotter than your average intel device, fan will kick on watching YouTube and such. Only other “complaint” is the mediocre battery life. It’s about 5 hours of use will drain the battery. Which is enough for me but could be better. Over all a great little laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally went and bought a new computer to replace my old 11 year old computer. This is dell which I like because that was what my last one was and it lasted forever. I was not used to a two in one and have not used it completely in that aspect with moving the keyboard all the way back and such. I have used the touch screen which is very nice. The webcam is useful and works well as does the audio for video calls. It runs smoothly and comes up quickly. I have had no issues with it and was able to start using it right away. I don't want to give 5 stars because I have not had it long enough or used it long enough to accurately say whether I would give it 5.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Fast laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is sleek and very fast. Whether is browsing or just working on spreadsheets, this laptop gets the job done. The touchscreen is a nice feature as well. I would say two things I would improve. The screen is a little difficult to lift or open. Also the power button is in the right side which is not the best area. I naturally grab the laptop on the right side and this turn off the computer in error.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Thin and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop..it’s smaller than my last ..not as much memory but for me is perfect...easy to use and fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WiFi Fundamental Issue - PLEASE AVOID THIS MODEL!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello. I usually don't write reviews (no time) but in this particular case I want to do my best to warn other consumers like me about this particular model, the new generation of Dell products and their service. Please, just spend a minute and read this. I bought this laptop model back in June 2018. The model almost out of the box had an issue with the WiFi card just disappearing after closing the lid or suspending the machine. Unfortunately, I wasn't able to return the laptop to the store within the 15 days return period (traveling). After doing some troubleshooting by myself, I decided it was time to contact Dell support. For more than a month I was working when I had time with the support technician to try to fix the problem. We went through everything, updating the drivers, disabling the power save options, updating the BIOS, you named it. So it was time to send the laptop to the Dell repair center. I sent the computer to the service repair center and it came back with the same issue OUT OF THE BOX. Total waste of time. The report said that they reinstalled the operating systems, a thing that was done before and it was clear that it is not the solution. So, after sending several emails to the technician that was following this service request, and NOT getting any answer from him, I decided to start again with Dell support. The second support agent pulled the service history and agreed that replacing the OS wasn't a solution (I have the chat saved on the record). He arranged to have a box sent to me to send again the computer for repair to the service center, according to him with a strong note to address the faulty components. I sent the computer and for my surprise today it came back AGAIN WITH THE SAME PROBLEM OUT OF THE BOX (see images enclosed). I spent an hour today on the phone with another support agent trying to have this addressed once and for all. Turns out that Dell will not replace the computer and the solution is to keep playing this game of sending the computer to the service center. This is not an isolated issue with mine. There have been many complains on the same problem and Dell is aware of it. Check the Dell community links (https://www.dell.com/community/Networking-Internet-Bluetooth/Disappearing-Wireless-adapter/td-p/5163491, https://www.dell.com/community/Inspiron/Inspiron-13-7375-Disappearing-Wireless/td-p/6065534 for example), Still Dell will not recall the model or models with this faulty hardware and keep selling them like nothing is going on. Please, if your are thinking to buy this computer, do yourself a favor, DON"T. Help us, the fellow consumers, to make Dell aware that we deserve respect and they should stop making tons of money by selling crappy products.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      DBB1,

      We're sorry to hear about the connectivity issues that you've been having. We have shared these concerns with our product team to look into further. If you have additional questions about your computer we'd recommend that you check out our Product Support Page here: https://dell.to/2K9bcKB.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Lightweight
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Dell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer i have ever gotten! I had my doubts but it's the perfect size to fit in my laptop every day for school and perfect size for my desk at home and at school! besides it already needing a new battery due to it being plugged in all the time, it's good over all.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Lightweight

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like making decisions about tech stuff... this device was recommended to me by the sales person. I like it well enough, because it’s easy to use, is lightweight, and holds a charge. Every now and then it will randomly power down and I’m not sure if it’s something I’m doing or what! All in all, for the price, it’s working just fine so far.

    I would recommend this to a friend
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