Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $664.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 792 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are satisfied with the Inspiron 2-in-1 13.3" Touch-Screen Laptop for its touch screen responsiveness, lightweight design, user-friendly interface, and affordable price. However, some customers have concerns about its short battery life, occasional freezing, faulty units, unstable Wi-Fi connection, and slightly heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 792 reviews
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great Laptop for College Student

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 9/20/19 online, fantastic buy. Was $899, marked down to $399. For a laptop in the $400 range, it is hard to find 8gb, and 256gb. It has a lit keyboard, and is also a tablet. I prefer to only purchase HP, due to their reliability, etc., they never let me down.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    I am very happy with my laptop. I have not had any

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new laptop. I like the size, color. I like how it can be used as a tablet or laptop. U can use for finger and write on the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good for the money.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life, keyboard is responsive, nice display. Only negative, wish it had more memory than the SSD provides.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice laptop but you will need a power bank.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop and it is a great buy for the price aside from the battery life. To be honest, you cannot go anywhere without your charging cable or a power bank. I'm giving this 3 stars for that inconvenience since the whole reason for a laptop is to be mobile. It's hard to be mobile when your battery dies constantly. It also means you have to purchase another accessory (power bank).

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      AdamZ,

      Thanks for your review. We're sorry that the battery life is not what you were hoping it would be. We'd recommend the following tips to help extend the life of your computer's battery:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      We hope this helps your computer perform better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    My expectations have been exceeded!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My travel PC died just prior to leaving for an extended trip and I needed a laptop. Found this laptop in-stock which met my specifications. Never owned a Dell before and never had an AMD processor, so was very leery. But had limited choices and decided to chance this machine. Now I am back from travels where the laptop was rigorously used and tested. Everything worked better than I expected! No regrets at all on this buy. It performed flawlessly, quickly and the battery lasted several hours per charge. Yes, an excellent decision.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Everything you need for a true lap top experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and only took a few minutes and off we were to the world of computers. Installing programs was easy and speed of the lap top was perfect. I recommend it for everyone that needs a good computer.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 4 out of 5 stars

    Wifi Issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the same problem that everyone else seems to have a problem with and that is the WiFi card seems to disappear frequently. I went in the device manager and disabled the "airplane mode switch" and so far it seems to fix this issue. But I have had a few hiccups here and there with having to restart the computer when the WiFi adapter card doesn't present itself.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Really good laptop

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being sent home to work for over 3 months, I can honestly say I was very happy with this laptop. The size is just right for work or travel, and it kept up with my daily workload easily.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is small yet not too small. It seemingly does everything: acts like a tablet, a laptop, has a touch screen, you can add a monitor if you like, is solid state, holds a charge long enough and I am VERY happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the wife and she absolutely loves it. It’s fast, responsive, small, and light.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. Great options touch screen, keyboard, or mouse. Light in weight for the type of laptop I was looking for. Its a laptop what can I say. The price was in my range for I wanted to spend.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    So Glad I Chose This!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this laptop a week or so, but so far so good. The Ryzen 5 processor loads pages quickly, though the laptop itself takes longer than expected to "wake up" or turn on. The keyboard is comfortable and the trackpad has the right sensitivity. I have always been more comfortable using a mouse, so I also recently bought my first bluetooth mouse, and it connected to the laptop smoothly and within 30 seconds. I'm not a computer geek and can't speak to specific components, but it fits my personal and school-related needs just fine. I would rate it a 4.5 if I could, just because of the excessive time it takes to turn on, but overall I would recommend it, and I'm happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Affordable laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell Inspiron 13. Like the convenience of the size. Only concern is battery life is short.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a work, 2-in-1 laptop that was lightweight and could perform. Very happy with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    As I expected

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On/off button very awkward; sound quality poor; needs more than 2 UPC ports; touch screen sensitivity inconsistent; very heavy. But despite my criticisms I like the computer and its keyboard and already have converted all files and applications. Still getting used to Win 365 features, thankful for One Drive space. Purchased a 2T Seagate for backup/security. Seagate documentation poor.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Good speed. Love touch screen. Great value for sale price!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 4 out of 5 stars

    Nice laptop for me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It folds to touch screen! Yay! It is quite portable a go any where computer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Great laptop for kids

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop very easy to use and fast .. Love how it’s touch screen and can use as a tablet.. perfect for my kids to use for reports, essays and projects.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast and easy to work with. I had to use it to replace my desktop when my office was unavailable. Did everything I needed. Touch screen is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Excellent bang for the buck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my teenage daughter. She loves it. I am very happy with the battery life and durability. It’s surprisingly fast, too. The specs are great for the price.

    I would recommend this to a friend