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Rating 4.2 out of 5 stars with 724 reviews

90%would recommend to a friend.

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Page 1 Showing 1-20 of 724 reviews
  • Rating 5 out of 5 stars with 1 review

    Love this Laptop

    Posted .

    Love everything about this laptop but was curious if anyone else had issues with the warning I attached a picture of? It Reads: Display driver stopped responding and has recovered Display driver Intel HD Graphics Drivers for Windows 8 (R) stopped responding and has successfully recovered...Keep getting this and have updated drivers and have been in touch with Dell...Thought it was fixed but I keep getting it...I have also spoken to The Geek Squad...Considering exchanging it while I still can but concerned I will have the same issues...My question is why am I getting message for Windows 8 when I thought this unit was preloaded with Windows 10???

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good Laptop

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    Posted .

    The Dell - Inspiron 2-in-1 13.3 Touch-Screen Laptop is a light weigh laptop that can be used as a laptop or a tablet. With it's easy to flip and fold backwards keyboard, it enables you to switch with ease. I would have to say though that it has a few little issues like slow refresh time and slow windows opening up. But if you are laptop suave you should be able to get around those issues.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Glad I bought it

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    Posted .

    I was leary to get a laptop since I always had desktop but quickly found out how much better it is, especially w/touchscreen. Many helpful hints and directions at my fingertips. Still learning, but really like it!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great

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    Posted .

    They work excellent. No regrets atall. They serve their purpose perfectly. And they are strong. Thanks guys

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love this laptop/convertible

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    Posted .

    This laptop is very practical, lightweight and very easy to use.

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Useless

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    Posted .

    I got 2 of these within 1 hour! The first one didn't connect to the Internet at all! It connected for less than a minute, only to display later that "there were no connections available", while my Macs, iPhones and Xbox ones find dozens of connections and always connect very fast. Then the second one... SAME THING! I try to restart... It takes 5 minutes to restart, and displays "your computer has a problem and needs to restart". Come on, this thing was inside a sealed box not even half an hour ago! I'm returning it tomorrow morning and I give up on this brand. This is unacceptable. Doesn't know how to make a computer connect to the Internet properly, please don't put it on the market.

    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Thoroughly impressed and happy w/ my purchase

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    Posted .

    I researched laptops for a good two weeks, and even considered whether I should upgrade my existing desktop and skip laptops all together. For the price and features, this laptop has it all. The backlit keyboard is a benefit when working in low light conditions. The form factor, while a 13" screen works well for my primary uses, which consist of photo editing and short videos. The laptop itself is extremely lightweight and the 2-in-1 option gives it the feeling of a laptop when you want to go for a different user experience. The i5 processor coupled with the SSD drive provide a dramatic performance upgrade over my last laptop. Startup times are quick, multitasking is a breeze, and I've found that my workflow with Adobe Lightroom has improved greatly. Battery life is great and the full HD screen is good as well. The touch option is very responsive and similar to using an iPad. If you're concerned about storage space, just purchase an external drive (1TB), which have come down in price. The only reason for not giving an excellent rating was for the first computer I purchased had a flaw, and wouldn't turn on. BB exchanged it with no hassles and I was on my way.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    This is the one to get

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    Posted .

    I recently purchased the 5th gen with 500GB HD variant less then 30days from this was being released. Long story, short. If you did the same, i highly recommend exchanging it for this one. With the new 6th gen CPU and 128GB SSD this laptop is really fast! Even though i purchased my own 512GB SSD which is much better then the pre-installed version, it will still be a very fast laptop. For the price, the hardware, toward the competition, you simply cannot beat this Dell laptop. The weight and thickness might be a bit higher then the others, but in the end price matters, and this laptop delivers! This variant also fixed the sound issues from the previous model that i found very annoying, so once again, this was a much better purchase then the old model. Get this one, its very good, fast, and reliable, Dell did a good job this go around.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Wonderful Value

    Posted .

    It's sleek, portable, relatively fast for the 2 in 1 market, and has a good set of features for the price point. Also note that this "best buy only" version does not include a stylus, but I didn't care about that. I don't think It's worth the $200 jump to the i7/256gb ssd option. The mobile options of the i5 and i7 are both dual core with hyperthreading (so both have 4 logical cores). The i7 has a slight speed bump and a bit more L3 cache, but will not result in a noticeable difference in most applications. These are not gaming machines, but I have edited some RAW photos in lightroom on this and speed was more than adequate. If you do a lot of cpu intensive work on the go, then I would recommend looking at a different product for increased productivity. However, for word processing and general use with the occasional more intensive applications this is a wonderful machine. 128gb of storage is a little lacking. But you can easily pair it with an external USB 3.0 hard driver, or do as I am and swap out the ssd to a 500gb one which you can pick up for under that $200 price difference. I'm just going to re purpose the 128gb ssd to my desktop as a games drive. My only other complaint is that when folded over into "tablet" mode, the screen does not sit square on the back of the laptop. So when you hold it you always have to be squeezing the screen and the keyboard together. Which is awkward cause the keys are exposed so you are constantly pushing buttons (but they don't do anything). Anyway, the storage space and the slightly annoying failure of truly folding all the way over are why I only gave it 4 stars. The screen itself is absolutely gorgeous. There is no need for anything above full HD on this size display as your eye can't see the difference (unless gluing your face to it). The much higher resolution displays are a gimmick, this display has very nice blacks and impressed me for the price point. I look forward to using it to watch movies and edit images when I travel. Audio quality is also impressive for a laptop. It does sounds a bit better in laptop mode than tablet mode due to the speaker placement, but I expect I'll be mostly using headphones when in tablet mode anyway. I think this laptop strikes a very sweet spot in the market. It's a great buy. It's well made, beautiful, easily portable, powerful enough for any computing task besides 3D gaming, and priced very reasonably.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great Stylish Laptop, One Flaw

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    Posted .

    I got this for my mom for her birthday. It's surprisingly attractive and very well built. Metal and soft touch plastics abound. The backlit keyboard is also very nice and triggers automatically based off of the ambient light sensor. The screen is gorgeous! Great saturation and sharpness. General operation is also excellent and speedy. The WiFi gave me some headache. It was working out of the box, but dropped and I was unable to get the laptop on any kind of wifi. What I had to do was download and install the driver off of a USB flash drive from another computer based off of the most recent driver on Dell's website. This fixed the WiFi problem. Overall, highly recommended as long as you can get that new WiFi driver installed!

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great performance and great features

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    Posted .

    I have only had it for a few days but I am enjoying it. It is very fast and the small features like the back-lit keyboard and tablet mode are absolutely useful! I updated the drivers almost instantly, but the update removed the Maxxaudio software that it came with and instead replaced it with a generic audio driver. Anyway, the speakers still sound good. The system had a graphics crash but I updated to latest driver and the problem has not shown up again. It is essential for the buyer to update everything in order to enjoy a stable and fast system such as the Inspiron 7353! You wont regret if you purchase this system (unless you get a lemon.) It has a beautiful aluminum design around the keyboard and a soft plastic on the outside.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great 2 in 1

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    Posted .

    I have been looking around for a decent 2 in 1 and this did not disappoint. Intel skylake i5, 8 gigs of ram, and an SSD. This checked all the boxes. The build is nice! Its relativley light and thin as well. The only thing missing was a 2k or 4k screen. You can go with the XPS if you really need that, but prepare for a hefty price increase. Battery life is a little lacking at 6 hours of heavy use, but not that bad of a compromise for the overall weight. For $800, this laptop has it made. Great job Dell!

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Solid Laptop for the price

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    Posted .

    Super clean, great feel and use. The keyboard is great to type on. The sound is incredible for a laptop this size. The tablet mode on this computer works really well, and is great when playing around on it with my young daughter. Solid state hard drive was a must for me, and its been living up to my expectations. Only things I would complain about are the mousepad, the wifi driver, and the screen resolution. The mousepad can get a little fidgety sometimes and doesn't have as nice of feel as the macbooks, but definitely not terrible or a deal breaker. The wifi drivers went out after a month and wouldn't show any available networks, but it must have been a widespread thing because after I uninstalled and reinstalled the drivers a new update was available and I've had no problems ever since. The screen is unbelievably clear and crisp with media and on most sites, but for some reason looks a little fuzzy on other sites. For instance on Gmail it makes it seem like its an old version with lower resolution viewing some screens. Not sure why, but again, doesn't happen that often to really bother me, but it is noticeable. All in all, really like it so far.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    wifi fix, great laptop

    Posted .

    i too had the wifi problem where it would disconnect randomly. i searched online and found a fix. go into the network properties of your wifi and uncheck ipv6. this should keep it connected long enough to run windows and dell updates. after doing updates, it looks like the wifi became stable. now for the experience part. i really like the laptop. here is my list of likes. likes: - the weight is nice - comes with 128GB samsung MZ-7LF128D if you're curious. i was able to easily swap it out with a 500GB samsung 840EVO. - in a fast glance, i don't believe there's an available ram slot, but it's not soldered in. - keyboard is nice. felt similar to macbook pro/air. - works with ubuntu 15.10 (gnome). no additional drivers needed but the touchscreen experience is not as great as with windows - minimum keyboard flex - the plug itself is small and lightweight - not too much dell bloatware. have a service tag number makes it easy to find info or updates on your specific laptop. dislikes: - it's difficult to open the laptop with one hand. just used to doing this coming from a macbook pro/air. there's a strong magnet that keeps the lid close. i noticed it when i was holding a usb flash drive near the lid. it snatched it out of my hand haha. - in tablet mode, it's not plush. there's a small gap between the screen and the keyboard. so it's possible that you "bang" them together when using it in this mode. bang isn't a good word to use, maybe collide but not to a point where you damage it. - touchpad experience isn't all that great. it's above average for my taste. haven't found any pc laptop compared to macbook pro/air yet. - scaling in some software doesn't match 1080 resolution. i believe it's a problem with windows and not the laptop but i thought i'd mention it. - didn't come with foam protection between screen and keyboard. so you could get the dirt from the keys imprinted on the screen when closed and in your backpack. i hated this on the macbook pro/air. other than that, i wish it had a lower cost option without the ssd drive. i have a few lying around so i'm going to swap it out anyway.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Wifi Problem Fixed?

    Posted .

    On December 7, 2015, Dell published an Intel update for the wifi adapter in this machine. I purchased mine on Dec. 13 for $649 and, after logging in to my wifi router OK during the Windows 10 setup it would not see the Intel Wireless-AC 3165 adapter (in Device Manager), let alone see any wifi networks. Just as some of the reviewers below had reported. However, I do have a USB wired gigabit network adapter and plugged into my router with it. I was able to get to Dell.com and download the new Intel driver which evidently tells the Windows Registry about the wifi adapter so it is recognized from then on. Install is silent/in the background, so I rebooted afterwards to make sure it was installed. And, sure enough, I then had wifi with no other problems. It logged into the wireless AC 5Ghz channel on my router. From a room one floor below and one over from the router, Speedtest.net reported a download speed of 83Mbps, which is about as good as you can expect from wifi! Problem solved? If you don't have a USB network adapter, don't leave the store until the Geek Squad downloads and installs the correct driver for you. Point them to this review if necessary. Address for the update: http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=4P7DH&fileId=3501128871&osCode=WT64A&productCode=inspiron-13-7353-laptop&languageCode=EN&categoryId=NI As for the rest of the PC and how I like it (now that I have wifi). The keyboard is a strong point. I have owned Dell laptops for 20 years or so, and they usually have my favorite keyboards. I'm not a fan of the trackpad, which has a scratchy feel to it (intentionally, no doubt), but I prefer a smooth surface like a Macbook. Other than that, I think it may work for my needs. Seems speedy enough. I will now be returning the HP Spectre 360 2-in-1 I bought last week. It has lots of unresolved wifi problems, a huge trackpad that I always seem to be touching accidentally (jumpy cursor), and it gets really hot on the bottom when on your lap. Plus it cost $250 more. (But you get an I7 and 128 more GB of storage for your $999).

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Kinda perfect, for my simpler portable needs.

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    Posted .

    I'm really loving this modest laptop ... Dell - Inspiron 13.3 Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB Solid State Drive - Black ... for what I'll be using it for. Traveling video media client, and e-mail / basic web, and some light work. Interestingly, the exact configuration (from BestBuy) was more coherent than a similar laptop I had ordered directly from Dell. (I returned that one). All three USB ports are USB-3. 8GB of memory seems prudent (Dell's "i5" prefab configurations generally had only 4GB). (It does sound crazy to me that 4GB wouldn't be enough, but I'm hearing that the "i5" and "i7" processors benefit from 8GB. BTW, I believe the video is using that memory too, on this machine). I prefer this slower (cooler, slower battery drain) Intel Core i5 over the slightly faster Intel Core i7 alternative (also sold by BestBuy). I understand that the one with the Core i7 runs quite hot on the bottom -- that can't be good for the longevity of the machine. Solid State Drive is excellent -- fast and sturdy -- but 128 GB drive seems a bit tight. (I'll probably wait until 512 GB SSDs become more accessible before replacing that -- I'm sure that's doable). The HDMI output is essential (that's good). I guess HDMI 1.4 is still typical, but that wouldn't be sufficient for 4K (UHD) video. (That's not a current need of mine. 1080p HD is pretty great). I wish it had a physical Ethernet port. A USB-3 dongle for that (separate purchase) works fine, though of course, is not as convenient (and a bit more "fragile"). In any case, large downloads went fine with just WiFi -- e.g. upgrading from Windows 10 Home to Pro directly from Microsoft on the machine. I love that it's black. (That wasn't even an option for ordering this -- or the hotter i7 configuration -- directly from Dell).

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good midrange, smaller laptop

    Posted .

    I was looking for a decent deal on a skylake laptop in a 13" formfactor and settled on this one. I think it largely fits the bill and I am pretty satisfied. Build: Seems to be sturdy. In general, this is a handsome system. Although plastic, the top and bottom have a nice soft-touch finish to them which I find more appealing than Dell's standard inspiron fake silvery plastics. The palmrest does have a fake silver-ness to it, but with a brushed look to it that gives it some distinction. The hinge seems like it will last a while. It's pretty thin, but perhaps thicker and heaver than what one might consider an ultrabook. It's definitely a step up in the heaviness/thickness factor from a MB Air. The touchpad is just okay... Right clicks and two fingered gestures are less sensitive than one would desire. The chiclet style keyboard feels ok as well, but the travel distance is not as far as I'd prefer. I'm getting used to it still however, and its definitely a serviceable keyboard. . Performance and value: the skylake i5 and its integrated graphics hold up pretty well at this price point. The ssd and RAM offered here are good for the price of 650$ (if you can snag it for that much). I experienced no stuttering at full screen 1080p video playback. CSGO runs at about 25 fps @1080p, but you can expect a steady 60 if you dial back the resolution. LoL runs at 60fps @ 1080p on low. Battery life looks to be about 7 hours with mixed usage. The screen is nice. Perhaps not as bright as id like when on the highest setting, but thats nitpicking. I didnt have and dead pixels or uneven lighting. Viewing angles are what one would expect from a budget IPS display. software: Well, its win10. Hopefully you know what you are getting into. I honestly don't have any issues with it. I actually like a lot of the changes in win8 and 10 like the redone task manager. The bloat is not excessive, which is good, but you'd hope dell would be a little more sensitive considering its a 128gb hard drive. I'd recommend disabling hibernation and trimming some of dells apps to reclaim 3-5GB. Luckily I didn't have the compromised Dell eRoot certificate. I'd check every system from Dell for that. Final thoughts: I had no issues with wi-fi as other folks have commented. It worked fine out of the box. On the whole, i'm very happy with the purchase at 650$. The only drawbacks are that the keyboard action is only good, and two fingered scrolling and right clicking is some times inconsistent. It's also a shade heavier than I would prefer, but it gives some heft and a feel of quality to the machine. I would also not that this is actually the "Special Edition" of the 7000 series 2 in 1. I'm not sure why they didn't put that on the product page as this version is definitely better than the standard version, both because it has the ssd and the soft touch finish and tapered edges.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Do not return this for wifi issues [solved]

    Posted .

    Do NOT return this laptop because of wifi issues because there is a quick and easy fix! Some people are reporting wifi issues but do not let that sway you from a purchase of this awesome computer. Out of the box I also had wifi issues but it's a fairly simple fix if you know anything about computers. Go to control panel> Hardware and Sound> Device Manager (under devices and printers)> Network Adapters> Intel Dual Band Wireless-AC3165> Driver> Update Driver> Browse my computer for driver software> Let me pick from a list of drivers on my computer> Select the oldest driver version by date (2/22/2015 for me)> Install the driver and boom you have an internet connection. After you've done this you then need to go to the Dell Help & Support application in your start menu and download the newest network drivers from Dec 2015 and install. Then go back to your start menu again and select "settings"> Update & Security> check for updates> download and install windows updates. Hope this helps! As for my own review of this machine, other than those initial setup issues which were a pain, this computer is perfect for me and I highly recommend it.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Nice Laptop / Tablet

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    Posted .

    I must start out by explaining that I first purchased Nextbook 11. While it was pretty good for the lower price tag, it just did not have enough power to run my Quicken program well and the storage was pretty limited. I went to Best Buy and after reviewing the options, landed on this Dell. Best performance I found for the price. the Screen is much more refined than many of the brands I first looked at. It does seem to appear slightly darker on the left and right edge depending on the angle you view it, but that could just be mine. (the reason for 4 stars and not 5) I have been very happy with the performance. Boot time is quick and Windows 10 seems to run nicely. I would recommend for someone like myself that is looking for a personal computer for daily activities. Have not played any games yet, but my guess is it would do a pretty good job. Of course the i7 would be better for gamers.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent Laptop

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    Posted .

    I chose this laptop over the new Microsoft Surface Book because it offered me the same options for half the price and I wasn't disappointed. It's fast and responsive with more ports for adding devices or drives. It connects quickly to the Internet, downloads in a flash and works well with MS Office and other software. I wouldn't recommend this laptop for high end graphics or gaming, but it should meet your needs if you are looking for a solid work machine.

    I would recommend this to a friend
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