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Dell - Inspiron 2-in-1 13.3" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Silver-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 488 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-7 of 7 Reviews mentioning:
noise
  • Rating: 5 out of 5 stars

    Upper Middle-Class Laptop

    Posted
    mkcar1
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    A nice sturdy well-constructed laptop. If you want a sleek unit that will travel nicely and can do most any business processing - with the occasional game thrown in - this is definitely worth a look. Checking at Dells website there appears to be a few options for configuration such as drive size, memory, screen, etc. https://www.dell.com/en-us/shop/dell-laptops/new-inspiron-13-7000-2-in-1/spd/inspiron-13-7386-2-in-1-laptop/fncwro001h. This unit has the following specs; 13.3-inch 1080P ISP 2 in 1 touchscreen monitor with pen support. Intel 8th generation I5 1.6GHz Kaby Lake U/Y 14nm processor with 6MB cache, 4 cores and 8 threads. Info at https://ark.intel.com/products/124967/Intel-Core-i5-8250U-Processor-6M-Cache-up-to-3-40-GHz- 8GB DDR4 2400 MHz memory Dell 066T54 (U3E1) motherboard Intel UHD Graphics 620 (1920X1080@60Hz) WD 256GB PC SN520 NVMe hard drive Intel AC 9560 Dual Band Wireless and Bluetooth. No hardwire option Cinema Color, Stream, Sound 1 USB 3.1 connection 1 USB-C connection HDMI 2.0 out IR camera with 4 element lenses Universal audio jack 3 in 1 micro SD card reader Built in speakers (I believe 2 watts) Windows 10 home Exact dimensions are 0.54" height, 12.11" width, 8.36" depth at 3.08lbs. Positives; It was nicely packaged and was fairly easy to setup. Plug it in, start it up and Cortana (NOT a fan) will walk you thru the setup process. I was up and running within 10 minutes. It is very nice looking with the brushed aluminum case. Heavy duty hinges to allow for tenting, tablet, etc. modes. Screen is as edgeless as it can be for a laptop. The keyboard keys have nice tactile feel and it is backlit - but appears you can only turn on (bright/brighter)/off manually It doesn't come on automatically if dark. No real "bloat" software to get rid of - mostly windows games. Boots fast - thank you SSD - but I disable anything not really necessary during startup. It is fast processing. Apps open quickly and having multiple windows open is no problem for this laptop. What can you say - its running windows 10 - and runs it well. 1080P screen resolution/color is great for me with nice viewing angle, but a tad "shiny/reflective" screen. Touchscreen works well Using Dell balanced power plan it stated over 9 hours use available fully charged. I got a little less than 8 hours but that was with Bluetooth turned on, which I really did not need during this "test". With Bluetooth off I got over 10 listed as available processing hours of use The USB ports are fast - especially if you have a USB-C drive/connected device. 1-year mail in warranty Nit-picky negatives; Windows 10 was not activated. I had to run troubleshoot option and it activated. Not sure why? Power cord while a nice length and is 2 pieces with no power block to deal with at plug in - is not 90-degree where it plugs into the laptop? Not a huge deal but makes plugged in footprint larger than it needs to be as cord sticks out from the side of laptop. Also easier to "catch" it on something and damage cord or worse - the laptop. No built-in performance power option that I could find Since this uses I5 Kaby Lake processor and Intel 620 graphics - it falls just short of being a gaming machine but not by much. @@@@@@@@ See PCMark 10 attachment) No pen included. Only 2 USB connections and they are both a VERY tight fit to use. Make sure you have them all the way in. Also, you can easily get a multiplier and/or a USB C to USB 3.1 convertor to help add flexibility. As usual there is disk space used up for the "backup and reset" functions. In this case the 256GB SSD has 5 partitions; 650MB for windows system info - used by windows internally 224.47GB - actual area to be used by you. But it is bitlocker encrypted - which I find unusual but maybe this is always done by Dell? I may wind up turning this off but will have to do more research. I have windows 10 pro on 2 of my desktops but don't use bitlocker on either of them. 990MB for WINRETOOLS - windows recovery partition - will be getting rid of this after full disk copy Image - 11.19GB. I will be getting rid of this as soon as I have made a full disk copy. DELLSUPPORT - 1.08GB - another partition that will be going the way of the dodo bird once I make a full disk copy (pic included) The keyboard is not full size - it is 13.3 screen. As such some keys have dual functions controlled by the Fn (function key). Not a big deal but want to mention as it takes a little getting used to especially if you only have used full-size desktop keyboards. Personally, I really like this size and this is my 3rd laptop at around 13". You can't beat using it on a plane. Fan can be a little loud at times and it can get hot if sitting on your lap if doing some intensive processing

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but bad habit?

    Posted
    Rhaina
    • My Best Buy® Member

    I got this laptop about a month ago, maybe more. At first it was great, very smooth and all. But now, my audio is making this cracking sound when I play YouTube or something. The fan is extremely loud and embarrassing with just 3 tabs open. Maybe a 2 weeks ago, this would have been a 5 star, but this laptop is already giving me problems in this short period of time.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Rhaina,

      Thanks for your feedback on your laptop. For the audio quality we'd recommend checking to make sure that all of your software and drivers are up to date here: https://dell.to/2SNPOPn.

      For the fan noise we'd recommend updating the BIOS on your computer:

      An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Loud Fan

    Posted
    Iker7
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I wish this laptop would have worked out. I got it during student deals and it seemed like a great laptop for the deal. The only issue with this laptop was the fan. It was extremely loud. So loud that it could be heard across the room. Other than that it worked fine. However I could not get the fan to quiet down and I could not deal with the noise. I returned the laptop.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Iker7,

      Thanks for your review. We're sorry to hear that your computer was too loud for you. Usually the fan noise can be reduced by updating the BIOS on your computer. We're sorry to hear that you returned your computer but we hope that you'll consider Dell again in the future.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Short battery life; Fan runs alot

    Posted
    DellUser
    • My Best Buy® Member

    I've used Dell's for years and this is the first one that has a short battery life. You may get 4 hrs. Also, the fan is almost constantly running which makes for a noisy day and you are always wondering if the laptop is dying. If you can get past these 2 things, it's a good laptop.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Hi DellUser,

      Thanks for your review. We're sorry that your computer's battery life is not lasting as long as you hoped it would. If you'd like some tips on extending the life of your battery, please consider these:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      If you update the BIOS on your computer it should help with the fan noise that you're experiencing: Update the BIOS: An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 4 out of 5 stars

    Great, powerful laptop

    Posted
    JayDub
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've had this baby for 5 weeks and am lovin it. Poweful, fast, and looks great and feels awesome (nice backlit keyboard). The only rub, sometimes the fans are loud, but who care when you're listening to kickass audio on the external or internal speakers. I'm a happy camper!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good laptop but not amazing

    Posted
    Erick703
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Love the features like the touch screen, finger print to log in, the 256 gb solid state drive gives this laptop amazing speed Cons: very low battery life about 2.5 hours lasting and a little noisy

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall good computer

    Posted
    Kiki
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    More expensive that I was hoping to spend. Fingerprint works about 50% of the time. The fan can be loud. Good battery life and easy to use.

    I would recommend this to a friend