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Your price for this item is $552.99
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The regular price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 1068 reviews

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Rating by feature

  • Battery Life

    Rating 2.9 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,068 reviews
  • Pros mentioned:
    Lightweight, Speed, Touch screen

    Rated 5 out of 5 stars

    Powerful 2 in 1 Laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Inspiron 2 in 1 laptop has the fastest speed! It is lightweight and the touch screen tablet mode makes working extra comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Lightweight, Speed

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Easy to use. Lightweight. Fast enough to run excel, word and internet searches.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is pretty great. Specs are great. Major downside is that the battery sucks. If you’re using this laptop for a setting where you’re constantly moving around, you can’t do that if you don’t bring your charger with you. The laptop also heats up rather quickly. But other than that performance is great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Open Box Purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop as an open box item. The description said it would it was a satisfactory condition item with minor to moderate cosmetic signs of use, possible any signs of use will not impact performance, nonessential parts or accessories may be missing. I picked up the laptop at the store and it was presented to me with no packaging other than a plastic bag. The only item in the plastic bag was the laptop. It came with no box, no manuals and it was missing the power supply. I was disappointed that it did not have the power supply since the description said nonessential parts may be missing. I consider the power supply essential. I was able to find the manual online and used it to get the specs for the power supply. I was able to purchase a inexpensive power supply that allowed me to charge the laptop. There was hardly a scratch anywhere on the laptop. The screen was in perfect shape, not a spot on it anywhere. The laptop is wonderful!!! I love the touch screen and the backlit keyboard. The SSD is so much faster than my previous laptop with standard hard drive. I normally use a 15 inch screen so I thought the 13 inch would be too small. It is actually a good size. Plus the smaller screen makes it not as heavy. I am very pleased with this laptop even though I had to purchase a power cord for it. The money I saved by purchasing it as an open box made this a great deal in the long run.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Decent laptop with nice screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This relatively small laptop is easy to travel with, has a beautiful screen, and a nice keyboard. I love the touch screen, as well as the ability to flip the keyboard backwards to hold the screen as a (large) tablet. What I don't like is the battery life. It's terrible! Maybe 4 hours max. This is also a relatively heavy small laptop - definitely not a Macbook Air!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Strong configuration! Lightweight!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an Apple user. But I bought this Dell laptop for using some software package that I can’t install in my Mac. This Dell product is definitely great! It’s super light! Good for students, business also. Touch-screen is sensitive. Color is really sharp. However, sometimes its fan is so loud when the laptop runs heavy applications and opens multiple windows. Overall, it’s worth for my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Great compact laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for a new business I'm starting, and wanted something light, compact with enough power to process heavy graphics apps, and super portable. This laptop fits the bill on all aspects of what I needed. The added bonus is the touchscreen, and it's convertible, which is perfect for making presentations to clients. All n all, it is an excellent laptop, and I happened to get it on sale which made it even more satisfying!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Great portable computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great computer for taking with me almost everywhere I go. I'm a teacher so it goes back and forth with me and a Realtor so I'm taking it to appointments and to the office. While it is portable, it also allows me to perform all the tasks I need to very quickly. I've had a few issues and Best Buy was a great help.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Speedy and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a laptop which had half as much RAM so that I could better manage my workload in the cloud. This laptop is so much quicker to load everything, and I can switch between windows with no delay! The touchscreen is responsive and super handy when I don't have access to a mouse or lots of room to play with the touchpad. The keyboard is comfortable, and the screen is nice and bright. Glad I made the switch!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed, Touch screen

    Rated 5 out of 5 stars

    excellent computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast, includes a touch screen, and is easy to use for young and old!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 4 out of 5 stars

    Allmost perfect for my needs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight Fast/responsive Sleek Great touch screen functionality USB-C sport charging capability The only issue I have is the glossy screen is hard to view when bright lights reflect on it. So I need to be conscious of where the sun is when I am using it I bought this open box and got a very good price

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great value, very short battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I base my reviews on the cost of the item. There are obviously more powerful computers out there but probably not at this value. The i5, 8G RAM, and 256 SSD worked very well together. It seemed to be faster than the Lenovo 730 with same specs was running when I’ve used it. 256 GB memory is perfect in my opinion. I don’t store much data besides documents, so that’s plenty for me. With 256, you can still have plenty of movies and all the games you’d like (eg kart games or candy crush, not large games). Plus I hate spending money on memory when it will literally be half the cost by next year. No use wasting money on storage. U get very little bang for your buck. Unfortunately, the battery life was way too short for me. I was getting 3-4 hours when doing regular work stuff like word processing and only 2-3 hours if I was on the net at all. I’m constantly on the move for work and work some out of my car. I don’t have much opportunity to charge the battery. I had to take it back. However, if you are ok with a short battery life, this computer is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Light and well designed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about this tablet mode because the keyboard is not covered. But it works very well. The touchscreen makes the trackpad more usable and it is easy to go back and forth between them and then switch to tablet mode for reading or taking notes. I was torn between the dell and the HP but the price on the dell was very good and I am happy with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    A great computer for all my needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is exactly what I was looking for. Great speed. The solid state drive is super fast in getting started. The size is ideal for using the computer any where. The 2-in-1 feature is great when you need a tablet type screen. The touch screen really comes in handy quite often. I think it was the best computer for the price to meet all of my needs.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid middle of the road choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Dell Inspiron 13.3” i5 128 gb SSD laptop about three weeks ago. It was $849.00 when not on sale and I opted to purchase an open-box satisfactory condition for $575. I highly recommend this laptop in general and wouldn’t be scared to buy an open box again. The laptop looked and functioned as brand new. Very sleek, love the 2:1 function, keyboard feels great and it is backlit for when you wanna be classy. Four stars for two reasons: 1) it sometimes has put itself in tablet mode when I don’t have it in tablet mode. This disables the regular keyboard and can be confusing but it really is very simple to resolve. You just go to the lower right hand corner of the screen and make sure to deselect tablet mode so it turns off the tablet mode. The second reason for the four stars is because the battery isn’t awesome. It lasts maybe 6 hours with basic web browsing. Gotta shut it down when not in use or it just drains the battery. The flip side of that is that it does charge very quickly and it boots up very quickly as well. I’m definitely happy with my purchase but would obviously prefer a longer lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    I love the size I would like it bad bad situation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size I would like it bad bad situation though It only has one USB port I would not recommend as the different anybody to buy because you need more than one USB port on any computer and this is the one I bought is it open box very disappointed but I like the size I like the screen but disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    A computer that meets my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Inspirion 13 7000 is lightweight, has a touch screen, is very responsive.I had no trouble adding an older printer device. The under lighting of the keyboard is very nice. I can even attach a wired mouse. I like this machine & use it for email & creating documents. It's a great buy when its purchased on a big sale.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Fan noise

    Rated 4 out of 5 stars

    Fast but battery life sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for school, so having a good battery life was important to me. It lasts at most 2 hours. Sometimes the fans kick in and the laptop gets a bit noisy too, but that's tolerable. Only reason I didn't return is because it really is the best in its price range for the specs it has.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Love this Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a set criteria of things I look for in a school laptop and this meets them all! I love a touch screen, backlit keyboard, and 2-in-1 design. This meets them all with the added bonus of a finger scanner! Also less than $1000 so absolutely worth it. Only complaint is that the fan is a little bit loud.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Lightweight

    Rated 5 out of 5 stars

    Good gift for granddaughter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for fifteen-year-old granddaughter. It was fairly easy for her to set up, download apps, and use. She had to have some help with the Student Writing program that was purchased separately, however. It is the perfect size for her to use for school writing projects, and very portable. She was thrilled to receive this laptop!

    I would recommend this to a friend