Customer Ratings & Reviews

Wish I would have purchased this earlier. Love the size, love the speed. Enough space to handle my files. Touch screen is a nice addition. Wasn't sure I would like the smaller size, but it is perfect.

I've had great experiences with Dell computers with my previous purchase lasting years (that device was even a demo unit for the store I got it from). After less than three years of use (browsing the web, watching videos/TV shows, and using it for school), this computer has only gotten worse as the months go by. The battery has never lasted beyond three or four hours and now, I only get 45 minutes - one hour of use. The fans of the computer always turn on when browsing the internet (I've cleaned my computer and checked task manager). For online meetings, I'm told my background sounds like I'm sitting next to an A/C unit when it is the fans even moderately running. Lastly, the trackpad sometimes doesn't click (have to try numerous times) or randomly clicks another spot. While it is lightweight and dependable (when charged), I expected more from this computer. I've mainly purchased refurbished electronics from numerous stores so it was disappointing to see this was the result of a Certified Refurbished Open-Box product. I take care of my devices, trying trouble-shooting and using Dell Support tutorials for proper maintenance. I will be wary of purchasing Dell in the future.

This Dell for the money is missing styling on outside of case, power buttons should be lit along with volume buttons on the side - it should n be just a Feel Point. Airplane Mode button on keyboard would be nice. Smaller Bezel for screen.

Great computer for high school. exceeds needs and has plenty of room for him to go all 4 years. speed is good. battery okay. used for homework, schoolwork and netflix

After 2 weeks of scavenging the bowels of the internet, local "ma-and-pop" computer stores, and pawn shops, I finally went against my nature and walked into a Best Buy. The employee helping me was 10 times more knowledgeable than all the other "IT Professionals". I finally decided on the 2-in-1 Dell Inspiron: by far the best piece of tech I've seen. It's versatile, light weight, compact, affordable, and its screaming fast! My decision to walk into Best Buy that day literally saved me thousands of dollars since I no longer need anger management: I think Dell found the cure for lag-induced rage. I needed a computer that could keep up with my fast-paced, on-the-go work style. Initially, I wasn't really looking for all the bells and whistles, but the well-thought-out details do make a huge difference: the back-lit keyboard, gorgeous display, touch screen, and super sleek transition from laptop to tablet makes for a smart choice for one-on-one client collaborations. As a tech-savvy buyer, I mainly purchase my products from non-brick and mortars or locally-owned hole-in-the-wall shops, but the Best Buy “Computing Solutions Microsoft Expert” made it fun to shop and learn about the new products. No YouTube review or shiny advertisement could have done that. And the best part about the shopping experience: She really seemed to like her job! I talked to about a dozen other tech guys at other companies who seemed impatient with my questions, insultingly dumbed things down, mansplained and overused jargon, or just seemed bored.

This is a fairly fast laptop with good graphics. It has a Touch Screen and can be hinged to transform into a large Tablet. It doesn't come with a CD/DVD drive, so you'll have to buy a separate external drive to load programs. My biggest complaint is the terrible Touchpad! The sensitivity is extremely high, even after setting it o the lowest setting allowed. I'm returning it to DELL next week under the Parts Warranty and hope they will honor the need to change out the Touchpad

This laptop exceeded our expectations. It boots fast and all software runs smoothly. I cannot find anything negative to say about this laptop. The touch screen is great and the 180 degree rotation of the screen lets us sit around on the couch using it as a tablet with ease. 512GB hard drive would have been better, but the 256GB is just fine for normal day to day use and photo/music storage.

The design is quite sleek and really like that. Performance is way better than my last one though I'm sure some techy people would find faults I'm more than happy with it. Nice size screen that despite bad reviews I like as certain games and videos are now seeable due to the gamma being a bit higher than it should be yet my photos still print out pretty close to on screen so that's better than my last one too. Loads of storage.

Very reasonably priced product. It meets my needs and came with the soft ware I needed that will make using this computer a joy to operate.

My sister recommended it. It's second Dell laptop to replace first one after more than 10 years. Just the right size and powerful enough for travel... I just love it!

I unfortunately had the worse luck with this laptop. I ordered it online and after using it for two days there was an awful whirring sound coming from the fan and I took it back to Best Buy and they confirmed my issue and they sent it back to the manufacturer and when it came back the issue was still there even though the manufacturer claimed it was “a speaker issue”. I decided to let this go as it was too much trouble for a new laptop.

I got this laptop to replace my Lenovo ThinkPad. It is fast, lightweight and worth the price.

We bought this laptop for my son to use for school. Well right out of the box it would not charge then on every start up it would ask for some recovery key very annoying ending up exchanging for another thinking maybe we just got a lemon. I am not sure what to think at this point when the new one arrived we noticed the keyboard and the screen are completely different from the first one we had so not sure what is up. So far this new one seen seems to be working well.

I previously purchased this same computer for my daughter. Now my son needed a computer so we purchased the same one for him. We are very happy with this purchase.

I bought this computer end of August, 2018 for my daughter who is a college student. She just called from school and her screen is black. She turns it on but the screen won't come on. She's had different other little things as well. I got this one for her after I had bought a larger screen one for myself a few years ago. Looks like this one wasn't as good (although I had trouble with my sound card from the beginning with mine). We can't afford buying a computer that doesn't last any longer than this. So now I have to see what it will cost to repair but more importantly, see if we can get her school work off of it.

I needed a computer for school and I was able to get an i7 processor for a great price. The computer is super fast and very little time to get it set up!

This Dell was purchased for my daughter xmas and she loves the slim versatile feel and look of the laptop along with the keyboard lighting. Sorry I can't give more review as this was a xmas gift and has not been used as much as of yet.

Actually, this laptop isn’t for me it was for my son whom is headed to college. I can tell you that he has enjoyed this laptop tremendously!!!

All aspects worked well. Each button worked exactly right. I hate long reviews / surveys. Vendors think that such surveys is all one has to do in life. Boy o Boy ... wood I love to see more SHORT ( S-H-O-R-T) surveys .. I wood probably purchase everything they sell!!!

Got this laptop for my son to do his schoolwork with and so far has been just what he needed works great.