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Customer Ratings & Reviews

Your price for this item is $674.99
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The comparable value price is $749.99

Customer reviews

Rating 4.6 out of 5 stars with 120 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the Inspiron 2-in-1 laptop's screen size, performance, and lightweight design. Many appreciate its ease of use and find it excellent for both work and school. The affordable price point is also frequently praised, along with the positive battery life and backlit keyboard. Overall, the feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 120 reviews
  • Rated 3 out of 5 stars

    Beware hinge issues which break your screen!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this because my previous DELL laptop broke a hinge which cracked the screen. It was only a few months out of warranty so no help there. In my research I found that the laptops that fold into 'tents' or fully open have to a computer - hinge failures. This one better last longer than 2 years, I can't afford another one.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello LisaD,

      We would like to thank you for taking the time to leave us your review. We sincerely apologize for the issues you have encountered with your Dell Inspiron 14 2-in-1 Touch Laptop. This is certainly not the experience we like to hear from our valued customers. We strive to ensure that all our customers have a positive experience with our products. Your feedback is valuable to us and will be used to improve our offerings and service.

      We really hope that you will give Dell an opportunity so that we can help you resolve the issue to your satisfaction. If you are still experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with a Dell representative using the information provided below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    A great Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this laptop, esp as we bought it on sale! Have always been pleased with Dell laptops and this was no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to carry laptop. I am a big fan of Dell products. Best Buy is the best place to purchase electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for personal/home use - runs smoothly and quickly. My only critique is that I wish the laptop's battery would last longer, but otherwise, it's a great laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pc ,legend is the first battery Good, speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computwr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for what I need it for. I use it for basic internet, word, and excel files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice staff well informed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service ,got what I needed and a good price.convened with information provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, Dell makes the best computer for the cost. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a No-Brainer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect holiday gift for preteen. I’m certain he never shuts it down. Happy he loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer seems to be all that I need it to be. Good price with great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable price runs fast very good graphics works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable price and high speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for users seeking quality, speed, and value. Whether you need it for work, study, or entertainment, it delivers on all fronts without stretching your budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good price and benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! We loved, very useful! Keyboard with illumination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Lapyop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pretty laptop. Loved the ease of use of the keys and sleek design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Does everything I need it to do and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees at the North Olmsted Best Buy are so knowledgeable and helpful. They are kind and friendly . The geek squad is also excellent. I get great customer service from this store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to use and I will for sure recommend it to my friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Right One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good little computer for the price. I thank the Best Buy staff for steering me to the right laptop for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is a good place to buy computers they are friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the second I have and works fine, I haven’t had any problems

    I would recommend this to a friend