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Customer Ratings & Reviews

Your price for this item is $674.99
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Customer reviews

Rating 4.6 out of 5 stars with 117 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Inspiron 2-in-1 laptop's screen size, performance, and lightweight design. Many appreciate its ease of use and find it excellent for both work and school. The affordable price point is also frequently praised, along with the positive battery life and backlit keyboard. Overall, the feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-117 of 117 reviews
  • Rated 5 out of 5 stars

    Wife happy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is very happy with her laptop, using every day for his job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. great service at best buy. The sales clerk was so helpful in getting me the correct machine at the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Daughter love her new laptop, Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new laptop. Very easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch lightly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little lap top with great response. Good item for quick projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Dell products.I recommend everyone to buy this product. Quality plus fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is what I was looking for, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no name

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dell Inspiron is a compact laptop that is full of features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have another laptop that is the same as this one. I ended up returning it because it does not have much of a battery life. I was lucky to get 3 1/2hours after a full charge. I expect more from Dell

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a lap top with this price range thats why I bought definetely if I would pay more I could get better one .The prossesor is too slow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not very durable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was nice, but the screen cracked in the first 2 weeks without being dropped. Now there is no worthwhile option to fix it and we've wasted our money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overheating in less than 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop runs extremely hot and has loud fan noise. I haven't used it hardly at all and sadly cannot exchange or return although I've had it less than 30 days. Extremely disappointed, do not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whole system crushed within 3 weeks of purchase. Had to pay out of pocket to reset it. Best vuy customer service is horrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't meet any of my expectations. I'm really just using it for school and work emails, and it doesn't work well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dell laptop doesn’t work and I can’t get an appointment for someone to fix it

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello BeverleyM,

      We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 14 2-in-1 Touch Laptop. We sincerely apologize for the issues you have encountered with your laptop. This is not the type of feedback we like to hear from our customers. Feedback like yours helps us improve our current and future products and services.

      We would love the opportunity to help you. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896
      We look forward to making this right for you!

      Best,
      Minhaj@Dell Dell

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My first Dell -- very pleased.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Dell Inspirion 14" 2-in-1 (Model I7440-5311BLU-PUS) 8/2/24 and am writing this review 23 days later. I have owned laptops from several manufacturers including HP and Lenovo. This is my first Dell -- I am very pleased with the purshase. When I entered Best Buy, I had in mind three different laptops with this being one. A very helpful salesperson asked good questions which helped me whittle down my selection to the Dell or an HP with similar specs. I caught a $200 price reduction on the Dell that sealed the deal but even without the sales price, I think for my usage and needs, the Dell was the right one. I'd make the same purchase again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WASTE OF MONEY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this laptop until it turned into COMPLETE JUNK after maybe 20 hours of total use! I had this laptop for less than a year and had only used it a handful of times. The screen went black and will NOT turn on. It powers up but the screen will not come on. The warranty is only valid for 6 months. I took it somewhere to have it looked at and was told that at the time of manufacture these laptops had issues with when trying to automatically update they would basically lock themselves up and not work anymore. This is exactly what's wrong with mine and now I'm stuck with a new laptop that will not work and basically a waste of money!

    No, I would not recommend this to a friend
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