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Customer Ratings & Reviews

Your price for this item is $173.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1300 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Inspiron 2-in-1 14" Touch Screen Laptop as having a great touchscreen, ease of use, and good performance. Many appreciate its lightweight design, battery life, and size, considering it a good value for the price. However, some users point out that the RAM is not upgradable and that the fan can be noisy at times. A few also mention challenges with the fingerprint reader and limited USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,300 reviews
  • Rated 1 out of 5 stars

    Cheap build

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this laptop for 2 years and at the time i spent $700. It has never been out of my house i keep it in a case and only use it on a ventable area. I opened it up one day and heard a cracking noise. The bottom right part of the screen literally came out of the frame and damaged the screen. And all i did was open the lap top like normal. Its clearly made of cheap parts if its going to start falling apart after only 2 YEARS. $700 for 2 years of use, i feel like i got scammed. Do not buy this laptop.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello KRome,

      Thank you for taking the time to leave us your review. We are sorry to hear that you are not completely satisfied with your Dell Inspiron 14 2-in-1 Touch Laptop owing to the build quality. This is certainly not the experience we like to hear from our valued customers.
      We can assure you that Dell takes pride in manufacturing quality products. Furthermore, we always strive to get better and reviews like yours help us develop products our customers love. Your feedback with regard to the build quality will be shared with our quality team for consideration in future improvements.

      If you're still experiencing issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    General Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Perfect display, speed, sound, and color, and very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Personal laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for personal computer. Fast, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you cant beat it. Touch screen too.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. First time I owned a touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop very much, it is fast and very light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase and fits my needs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase. It was a reasonable price, gave me more storage space than my old computer, and is just the right size. it has excellent sound and I have a hearing loss, but I find the sound to be clear and crisp. Best Buy Geek Squad is just great to work with, those guys know their stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Was great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husbands business in January, this morning I went to turn it on and it just had a white circle on a black screen and never booted up. I work in IT, tried everything, backed up what I could, tried to repair it, use a bit locker key, nothing worked. So now I am resetting it to factory settings and hope what I saved off is what I need to have once it is done. So frustrated right now with it. Before this, it worked great, so it would have been a 5 star until now... I shouldn't have to do this only after 6 months of using it.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Valued Customer,

      We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 14 2-in-1 Touch Laptop. We regret to learn that your experience with the laptop was not entirely satisfactory due to the problems encountered. That is not the type of feedback we like to hear from our valued customers or the type of product Dell intends to deliver.

      Furthermore, we always strive to get better and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future improvements.

      With a little more information from you, we would like to help you resolve the issues to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
      We look forward to making this right for you!

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Great speakers, display and it is quick.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Glenn

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a fast and reliable laptop! Very good price also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that I bought yet cause it’s easy going to do my Homework.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for college and the right the keep in your backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    College laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for our son to use for college. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works great I love it.It’s perfect for what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love my Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my laptop. Great colors and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast computer make my job more easy I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a very good device. Its super portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron 2-in-1 14"

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for college. Easy to use and navigate. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value and Good Memory and features. Compact and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We loved it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is too good and light weight. We like it!!!

    I would recommend this to a friend