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Customer Ratings & Reviews

Your price for this item is $583.99
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The comparable value price is $729.99

Customer reviews

Rating 4.6 out of 5 stars with 233 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Inspiron 2-in-1 laptop's touchscreen, ease of use, and performance. Many appreciate its lightweight design, long battery life, and compact size. While some wish for more RAM, most find the price reasonable for the features offered. A few users noted that the laptop can get warm at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 233 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer i love it so dearly. Dell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Platinum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my daughter's college work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome purchase! I really enjoy using this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for what we need. School and office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived faster than expected Laptop was easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell product meets my expectation and working cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I would buy again if I I had the opportunity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    House use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good love it using it home personal just for mail and all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It ok but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worth the money. The speed needs to be increased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keeps shocking me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop, but it passes a lot of electric current to you. It keeps shocking my fingers when I hold it, especially when it’s charging

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is mid. It’s only good for personal use and not good to use to stream multiple things at once.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello CheyenneH,

      Thank you for taking the time to leave us your review. We are sorry to hear that you are not completely satisfied with your Dell Inspiron 14 2-in-1 Touch Laptop. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Feedback like yours helps us improve our future products.

      With a little more information from you, we would like to help you resolve any issues you may be facing to your satisfaction. Please do not hesitate to get in touch with Dell using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 1 out of 5 stars

    a steaming pile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between windows 11 requiring that you log in to microsoft services and the memory being embedded (NO UPGRADES!) this thing is a steaming pile of you know what. Just barely worth the money when it is on sale. BARELY.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Greetings PowerUser,
      We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7430. We are sorry to hear that you are not completely satisfied with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
      Should you need further assistance, you can contact Dell directly with the information below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 3 out of 5 stars

    Dell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall experience is ok. There are few drawbacks in the product.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey Rams,
      We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7430. We are sorry to hear that you are not completely satisfied with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896
      Best,
      Summer@Dell Dell

  • Rated 1 out of 5 stars

    No help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a computer on the 12th and was told it’d be here on the 15th of December, it was a Christmas present for my wife and I ended up having to buy another in store after signing up for a Best Buy credit card because I no money had the money I originally had because it was tied up in my original purchase of the computer that was some how cancelled by the driver because Best Buy had him sitting over two hours. When I called about it I was given the run around day in and out. It wasn’t until I demanded a refund was I able to get the assistance I need. I’ll never purchase nor recommend anyone to from Best Buy unless they have it on hand in store, never delivery.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear DestinM,
      We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7430. We are sorry to hear that you did not have a good purchase experience. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.

      If you continue to experience issues, please reach out to Dell Support directly by using the toll-free number or chat link provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 365 storage is already full, still can't get to my email, can't make copies, most sites say can't get to this page. Can't use cp at same time as tv.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Greetings AudreyS,
      Thank you for taking the time to leave a review of your Dell Inspiron 7430. We are sorry to hear that you are not satisfied with the amount of storage on your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 1 out of 5 stars

    Glitchy Model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of this model within the past year. unfortunately, the motherboard just fried for the one I purchased in November. Dell was great and sent a tech to repair it relatively quick. Another issue I have is both computers have a tendency to overheat and shut down on occasion. Hopefully it is resolved for the one that was repaired. Generally, this happens with minimal use. I requested extended warranties without charge and Dell said they will not accommodate. Unlikely my next computer will be a Dell. I have bought Dell computers for years and never experienced this.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey 7788,
      We appreciate you taking the time to leave us your review. We are sorry to hear that you are encountering overheating issues with your Inspiron 7430. Feedback like yours helps us improve our future products and services. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.

      Here are the steps to help resolve your overheating issue:
      1. Inspect and clean the air vents and fans.
      2. Restart the computer.
      3. Update the BIOS and Chipset driver.
      4. Download and install Microsoft Windows updates.
      5. Run a hardware diagnostic test.
      6. Use Dell Power Manager to manage thermal performance.
      7. Improve efficiency to reduce heat.
      8. Perform a Windows System Restore.
      9. Restore the computer to factory settings.

      How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896
      Best,
      Summer@Dell Dell

  • Rated 2 out of 5 stars

    Good till it wasnt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for less than 2 weeks when the touchscreen stopped working. The battery is also not very great, dies soon.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Over heating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much heat is being generated from the switch on

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello There VenkataNeelimaT,
      We appreciate you taking the time to leave us your review. We are sorry to hear that you are encountering overheating issues with your Inspiron 7430. Feedback like yours helps us improve our future products and services. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.

      Here are the steps to help resolve your overheating issue:
      1. Inspect and clean the air vents and fans.
      2. Restart the computer.
      3. Update the BIOS and Chipset driver.
      4. Download and install Microsoft Windows updates.
      5. Run a hardware diagnostic test.
      6. Use Dell Power Manager to manage thermal performance.
      7. Improve efficiency to reduce heat.
      8. Perform a Windows System Restore.
      9. Restore the computer to factory settings.

      How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896
      Best,
      Summer@Dell Dell

  • Rated 2 out of 5 stars

    Not so great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality wasn’t great. I honestly felt like some used laptop

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Raghu,

      We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7430. We are sorry to hear that you are not completely satisfied with the build quality of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate them to our quality team for improvements on current and future products.

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 2 out of 5 stars

    not so great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work from day one. Seemed liked it was a preowned

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Greetings LauraL,
      Thank you for taking the time to leave a review of your Inspiron 7430. We are sorry to hear that your device is not working properly. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We would love to help you. At your convenience we recommend using the toll-free number or chat link below to reach a member of our Support team.
      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896
      Best,
      Summer@Dell Dell