Customer Ratings & Reviews

Hey There SyedB,
We appreciate you taking the time to leave us your review of your Inspiron 7430. We are sorry to hear that you are having issues with your audio. It's important for us to hear about any inconsistencies in our products for consideration of future development. Below, I have provided troubleshooting instructions with the full article that can help you troubleshoot and resolve this issue.

Here are the steps to help resolve your audio issue:

1. Check the audio ports for damage and clean ports.
2. Restart your computer.
3. Check the microphone connection. (external microphone only)
4. Set the default recording device and check the microphone volume.
5. Check the settings in voice communication apps.
6. Run Microsoft Sound Troubleshooter.
7. Troubleshoot Bluetooth devices. (Bluetooth speakers or headphones)
8. Reinstall or Update the chipset driver, audio driver, and BIOS.
9. Run a hardware diagnostic test.
10. Download and install Microsoft Windows updates.
11. Perform Windows System Restore.
12. Restore your computer to factory defaults.

How to Troubleshoot Audio or Sound Recording Issues:  https://dell.to/3p73Us3

If you need further assistance, please reach out to Dell Support directly by using the information provided below.

Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Best,
Summer@Dell

Hey ErikLDM,
Thank you for taking the time to leave us a review of your Inspiron 7430. We are sorry that your device is preloaded with unwanted applications. Below, I have included steps to take in order to remove the unwanted programs. Uninstalling or removing software or applications that you do not use or do not need from your PC can help speed up your PC. Applications may include background processes, system services, context menu entries and other things that can slow down your PC.

Uninstall applications you no longer need using Programs and Features (previously called Add/Remove Programs). Unnecessary applications occupy space on your hard disk drive.

1. Press the Windows logo key + R on the keyboard.
2. In the Run dialog box, type appwiz.cpl and press the Enter key.
3. In the list, select a program and click Uninstall.

You can read the full article here - http://dell.to/2tSulGV

If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Best,
Summer@Dell

Hi HunterB,
We appreciate you taking the time to leave a review of your Inspiron 7430. We are sorry to hear that you were experiencing an issue with your keyboard keys sticking and made the decision to return your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell

Hi UshakiranR,
Thank you for taking the time to leave us your review. We are sorry to hear that you are experiencing slow performance issues with your Dell Inspiron Laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full article that can help you with slow performance issues with your laptop.

Here are the steps to help you with slow performance issues:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings

You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r

If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Best,
Summer@Dell

Hello DawnK,

We would like to thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have encountered with your Dell Inspiron 14 2-in-1 Touch Laptop. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver.
Furthermore, we always strive to get better and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products and services.

We would love the opportunity to help you. With a little more information from you, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with another Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Best,
Minhaj@Dell

Greetings KatherineM,

We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7430. We are sorry to hear that you did not receive the proper cords with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.

If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Best,
Summer@Dell

Dear FlexorCarpi,

We would like to thank you for taking the time to provide us with your feedback. We apologize for the issues you have come across with your Inspiron 7430 because it is showing a black screen.
Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card.

To run the built-in diagnostics:

1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Press and hold Button 4 for about 4 seconds until a pop-menu appears.
3. Use Button 1 or Button 2 to select the diagnostic tool and use Button 3 to confirm. A gray test pattern appears at the beginning of the diagnostic program.
4. Carefully inspect the screen for abnormalities.
5. Press Button 1 again to change the test patterns.
6. Repeat steps 4 and 5 to inspect the display in red, green, blue, black, white, and text screens.
7. Press Button 1 to end the diagnostic program.

If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

The full article on built-in diagnostics can be found below:

How to Run a Diagnostic Test on a Dell Monitor: https://dell.to/3CW8ctj

If the issues are still not resolved after applying the troubleshooting tips above, we recommend contacting the Dell Support Team at the information provided below for further guidance.

Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Best,
Summer@Dell

Hi ManoshrajS,
Thank you for taking the time to leave a review of your Inspiron 7430. We are sorry to hear that your laptop would not power on upon receiving it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve them current and future products. Below I have provided a troubleshooting link to help resolve your issue.
How to Troubleshoot Computer Power Issues: https://rb.gy/8jilu5

If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam.


Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Best,
Summer@Dell

Hi There BrettW,

We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7430. We are sorry to hear that your device does not meet your expectations. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products.

Should you need further assistance, you can contact Dell directly with the information below.

Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Best,
Summer@Dell

Hello RobinJ,

Thank you for taking the time to leave a review of your Inspiron Touch Laptop. We are sorry to hear that you were not completely satisfied with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you need further assistance, please reach out to Dell Support directly by using the information provided below.

Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Best,
Summer@Dell

Hello VamshiD,
Thank you for taking the time to leave a review. We apologize for the battery performance issues you are experiencing with your Inspiron 7430. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.

Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.

How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4

If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam

If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam

Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Best,
Summer@Dell

Greetings ManyDells,
Thank you for taking the time to leave us your review. We are sorry to hear that you are experiencing slow performance issues with your Inspiron 7430. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full article that can help you with slow performance issues with your laptop.

Here are the steps to help you with slow performance issues:

1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings

You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r

If you need further assistance, please reach out to Dell Support directly by using the information provided below.

Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Best,
Summer@Dell

Dear UnhappyCamper,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 7430. We are sorry to hear that this product did not meet your expectations and you made the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell

Hello RaheelS

We appreciate you taking the time to leave us your review. We are sorry you are having audio issues with your Inspiron 14.0 2-in-1 Touch Laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full article that can help you troubleshoot and resolve this issue.

Here's the steps to help resolve your issue:
1. Check the audio ports for damage and clean ports.
2. Restart your computer.
3. Check the microphone connection. (external microphone only)
4. Set default recording device and check the microphone volume.
5. Check the settings in voice communication apps.
6. Run Microsoft Sound Troubleshooter.
7. Troubleshoot Bluetooth devices. (Bluetooth speakers or headphones)
8. Reinstall or Update chipset driver, audio driver, and BIOS.
9. Run a hardware diagnostic test.
10. Download and install Microsoft Windows updates.
11. Perform Windows System Restore.
12. Restore your computer to factory defaults.

How to Troubleshoot Audio or Sound Recording Issues:  https://dell.to/3p73Us3

If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Best,
Jay@Dell

Dear ChristopherS,

We value your feedback and want to thank you for taking the time to leave a review of your Dell Inspiron 14 2-in-1 Touch Laptop. We sincerely apologize for the issues you have encountered with your laptop while trying to connect to an external monitor. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Feedback like yours helps us improve our current and future products.
We would love the opportunity to help you but will need a little more information. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you resolve the issue to your satisfaction.

Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell, 1-800-624-9896
We look forward to making this right for you!

Best,
Minhaj@Dell

Hello LindaD,

Thank you for taking the time to leave us your review. We are sorry to hear that you are not completely satisfied with your Dell Inspiron 14 2-in-1 Touch Laptop due to the issues you are experiencing with the laptops webcam. This is certainly not the experience we like to hear from our valued customers.
Furthermore, we are constantly striving to make improvements, and reviews like yours help us develop products that our customers like. Your feedback will be shared with our quality team for consideration in future enhancements.

Below I have provided a few troubleshooting steps with the full article to help you with the webcam issues:

1. Close any applications that are using the webcam (this may include web pages). Save and close any applications that you are working on as the computer will need to restart.
2. Press and hold the Windows key, and then press the q key.
3. In the search box type device manager.
4. Select Device Manager (Control panel) in the list of results.
5. Touch or click the plus (+) sign to the left of Cameras or Imaging Devices.
- Note: When there is no listing for Cameras or Imaging Devices, "Contact Technical Support."
6. Touch and hold or right-click Integrated Webcam or USB camera.
7. Touch or click Uninstall.
8. Confirm the uninstall process by clicking OK.
9. Once uninstalled, restart the computer.
- Note: Windows 10 will automatically detect and install the Webcam drivers.
10. When the Webcam does still do not function, the webcam software should also be uninstalled and reinstalled after the drivers are installed.

Using, Testing, Troubleshooting and Resolving Driver Issues on your Dell Webcam : http://dell.to/3m00ioA

With a little more information from you, we would like to help you resolve any issues you may be facing to your satisfaction. Please do not hesitate to get in touch with Dell using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Best,
Minhaj@Dell

Hello Tuhin,
Thank you for taking the time to leave a review of your Inspiron 7430. We are sorry to hear that you are experiencing an issue with your device. We would like to help you resolve your issue but will need a little more information. At your convenience we recommend using the toll-free number and chat link below to reach a member of our support team. We look forward to helping you resolve this issue.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.

Best,
Summer@Dell

Hello SwathiP,

Thank you for taking the time to leave us your review. We regret to learn that you are not best pleased with the Dell Inspiron 14 2-in-1 Touch Laptop due to the performance issue. This is certainly not the experience we like to hear from our valued customers. We strive to ensure that all our customers have a positive experience with both our products. We will share your review with our quality team, so improvements can be made in the future.

Below, I have provided troubleshooting instructions with the full article that can help resolve this issue.

1. Search for Windows Error Codes.
2. Run a Computer Diagnostic.
3. Run Routine System Maintenance.
4. Update Drivers and BIOS.
5. Check Air Vents.
6. Check Safe Mode Symptoms.
7. Update Windows.
8. Uninstall, Reinstall and Update Software.
9. Look for Multiple Anti-Virus Programs.
10. Check for Malware.
11. Use System Restore.
12. Factory Install or Reinstall Microsoft Windows.

You can read the full article on solving freezing issues here: https://dell.to/33Y2KFn
I have also added a video link for additional troubleshooting: https://bit.ly/3qzpXZg

If you have any concerns or questions, Please do not hesitate to get in touch with a Dell representative using the information provided below.

Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896

Best,
Minhaj@Dell