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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 223 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers love the Inspiron 2-in-1 laptop's touchscreen and its ease of use, praising its performance and fast SSD. Many appreciate the lightweight design and long battery life. While some find the price a bit high, and others experienced minor issues with the fingerprint reader, the overall feedback is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 223 reviews
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 4 out of 5 stars

    I love my laptop...just a little too heavy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this touch screen Dell laptop. It is fast and has a very nice screen. I selected Dell because my school-issued Dell laptop lasted over six years and stood up to a heavy workload. Over the years I’ve purchase two other brands more than once, and they didn’t even make three years. I’m expecting this Dell to be a workhorse like my other Dell.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Excellent laptop~Solid state is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is super fast! I like how it can be folded into a tablet or an inverted V in order to hook up a manual keyboard which is my preference if I am doing extended typing. It's a really wonderful laptop! Very slick! I'd highly recommend this Dell product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Love this laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop in December 2018 and have really enjoyed it’s speed and ease of use. The Best Buy representative I spoke with when purchasing was very helpful and answered all my questios. I highly recommend this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Great lap top for the beginners and the experience

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful silver color, nice touch screen , very fast processor and crisp pictures. HDMI connections which helps me connect to a bigger monitor or connect wirelessly though WiFi or blue tooth .

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 4 out of 5 stars

    Good for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for college, handy to have the touch screen for navigating around home work and data sheets. Great for shool and powerful enough to run games on in down time.

    I would recommend this to a friend
  • Pros mentioned:
    Ssd, Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large memory for a solid state great for go pro editing and touch screen had to buy and external disk breaker but it was only $27 love also very sturdy metal not plastic I love it

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Worth The Investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old laptop wore out, I decided to step up my expectations. This laptop more than meets my expectations. It surpasses them on speed, sleekness, durability and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed, Ssd
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice device!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have had a number of Dell devices almost always favoring my XPS because of it's compact size and good performance. I always looked at the Inspiron line as the entry level. At least now I can say I was wrong. I had been using a device from a company that makes operating systems but after 5 years the device was getting a bit slow. Since I have aged a bit I decided to go with a slightly larger screen but didn't want to sacrifice performance. I also didn't want to spend $2500 on a device! I started with the specs that I wanted in a device; i7 processor, 8 gig of memory and a half terabyte of storage. The flexibility of a tablet would be a huge plus. 4K would be a nice to have but not a critical factor. When I matched up my requirements the Inspiron fit the bill at a very reasonable price point. Weight wise, it isn't much heavier than my Pro tablet but with a lot more real estate. The aluminum case has a nice feel to it. The screen is crisp and clear and the keyboard lighting is adjustable. It works with my touch pen and the touchscreen is very responsive. One feature that I didn't realized it had was a fingerprint reader for logging me in. SO much quicker! I tried the camera in almost complete darkness and it still had good quality. The device is fast! between the i7 processor and the SSD disc system, wait times are minimal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Overall great laptop for personal use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop replacement as soon as possible and I decided to buy this Dell. It was a great buy! Easy to use, with a great processor! No complaints here.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Fast and easy to operate!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the touch screen, and the ease of operating. The seventeen inch screen size is key to our usage. Hewlett Packard sets the standard in Laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    The computer is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is my new computer great, but the service is even better. I purchased the total protection plan when i bought the computer. This allowed unlimited in-store service. So the Geek Squad transferred all of my data from my old laptop to my new laptop. They also serviced my wife's laptop and installed a new wifi card. They provided instruction on using Windows 10, having had Windows 7 on my previous computer. I could not be happier with my new computer, my new protection plan, and the service provided by Best But and the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt easiest computer to work with especially for the computer challenged. Nice look - sleek - modern & fail safe. Everything is loaded!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 4 out of 5 stars

    MR dell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome computer. Easy to use and speedy with vivid colors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop it easy to use. I like the functionality and ease of use. The system is light weight

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen. This computer is easy to use and works really well. Everything you could want in a lap top.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my wife and it has been very reliable for her use, it's light and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has great power, handles complex worksheet without slowing, touch screen and added plus.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop is great very happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is light and also has great extra features. Also, has a beautiful clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    After research this laptop checked all the boxes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked for expert recommendations on what to look for in a new laptop so I had an idea of what to look for. This laptop had them all, some even more than what I wanted. Plus, it had just gone on sale. I did have a problem where it quit connecting to the Internet about 3 weeks later. After they couldn't fix it in-house it was sent back to Dell. Have had it back a week and so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    great PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am loving the new found speed. So easy to use. Geek squad was great in setup.

    I would recommend this to a friend
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