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Customer Ratings & Reviews

Dell - Inspiron 2-in-1 17.3" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Silver-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 40 reviews

85%
would recommend to a friend

Expert rating

Rating 3.7 out of 5 stars with 3 reviews

Pros

Cons

Customer ratings & reviews

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  • Rating: 2 out of 5 stars

    reviews say quiet; it is NOT! fan is loud all time

    Posted
    Bella
    • My Best Buy® Member

    I just bought this computer. I paid the bigger bucks for the SSD because of the reviews that said it was quiet. Well, I am not running anything at the moment and I can still hear the fan and I am 8 feet from the computer. I bought it to record videos for my students; that is why I needed it to be "quiet". Will be returning to store.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Hello Bella,

      Thanks for your review. We're sorry to hear how loud your new laptop has been running. We'd suggest updating the BIOS on your computer and this should help your computer run quieter:

      An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      We hope that this helps your computer operate at a noise level that meets your satisfaction.

      Best,
      Bryan
      1-800-624-9896 Dell