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Customer Ratings & Reviews

Your price for this item is $959.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.5 out of 5 stars with 310 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the large touchscreen, fast performance, and portability of the Inspiron 2-in-1 17.3" Touch-Screen Laptop. They appreciate the design and memory capacity as well. However, some customers have concerns about its weight, battery life, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 310 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I need for college. Nice laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Love, the large screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, large screen ,can read it a lot better then prior 15" , love the touch screen,

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unreal quality, 10/10 design and screen resolution. Just wish it had more memory.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Touchscreen!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. Large touchscreen. Folds to be a tablet. Lots of POWER.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problems with my new dell perches it works great and I have no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size, slim and lightweight!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a great upgrade for someone who has had to endure an old computer! The touch-screen is my favorite part along with the larger screen, and the SSD. Processing speed is quick. Overall a great computer.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Excellent work laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny! Large screen makes it easier to read than smaller ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the features I was looking for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer had everything I was looking for (SSD, 16G RAM, latest processor). It will be great for setting up small work groups for our non-profit. Price was about what I expected. Set-up was a piece of cake (except trying to get Windows Live Mail contacts into Windows Mail 10, still working on that one)

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Perfect for Business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, like the speed, love the large screen, great for photo editing.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    fast, good display, feel-good screen real estate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good, good display, screen size more comfortable. Glad I bought it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I got just what I needed, Ali was of great help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great, can't say much for the human and her typing skills!

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Runs hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have really liked this computer except for the fact it runs HOT, Been considering taking it in to have it looked at before it becomes real issue. Have tried keeping it propped up for air movement, etc. and it really has not changed anything. Would rate this computer much higher if not for this concern.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Bill,

      Thanks for your review. We're sorry to hear that your computer has been running hotter than you hoped it would. Here are some tips that we'd recommend to keep your computer running cooler for you:

      Tips for Proper Usage:

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      You can read the full article here - http://dell.to/2uJ8AdG.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Big screen and the computer is easy to work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell computer haa a big screen and the programs are easy to work.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Has everything I need for what work I need to do!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works great! Has everything I need for the work that I do!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Just Right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large screen and fast boot were exactly what I needed for my job.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    love the screen size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to navigate. screen size is perfect. only wish it had a cd drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very practical. Good speed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good memory capacity. Good graphics. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine. Works very well very fast. Good resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it easy to move around, works well. Doesn't take too much room

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. The battery life is not short. But works excellently.

    I would recommend this to a friend