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Customer Ratings & Reviews

Dell - Inspiron 21.5" Touch-Screen All-In-One - AMD E2-Series - 4GB Memory - 1TB Hard Drive - Black-Angle_Standard

Customer rating

Rating 3.7 out of 5 stars with 290 reviews

69%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 63 Reviews mentioning:
speed
  • Rating: 2 out of 5 stars

    Too slow

    Posted
    Bess
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was very disappointed on how slow the computer is definitely not worth it

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Hello Bess,

      Thanks for your review. We're sorry that your computer is running slower than you'd like it to. We'd recommend that you run the Windows Performance Troubleshooter to see if there's anything that can help speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Sometimes computer is slow.

    Posted
    Bulldog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great for games but videos do not work very good. Computer is sometimes slow.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Bulldog,

      Thanks for your review. We're sorry to hear that your computer is not performing the way you had hoped it would. We'd recommend running the Windows Performance Troubleshooter:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 1 out of 5 stars

    Very Slow

    Posted
    msmandy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I would not recommend buying this PC, it is very slow and took forever to load games. I returned this PC as the function was poor.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Hello msmandy,

      We're sorry to hear that your computer did not perform as well as you hoped it would. In the future we'd recommend running the Windows Performance Troubleshooter to see if there are ways to speed up your computer.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 4 out of 5 stars

    Nice but slow

    Posted
    Mostep
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It's not a speedy PC but works for my mom. She likes it so that's important

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Very Slow

    Posted
    Mushibaby
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Not enough speed on this thing. My staff use it to do small task.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      HiMushibaby,

      Thanks for your review. We're sorry that your new Dell computer does not have as much speed as you hoped it would. We'd recommend looking at the programs that came pre-installed on your computer and make sure that you plan to use all of them. If there are any programs that you'd like to remove you can follow these steps: Uninstalling or removing software or applications that you do not use or do not need from your PC can help speed up your PC. Applications may include background processes, system services, context menu entries and other things that can slow down your PC.

      Uninstall applications you no longer need using Programs and Features (previously called Add/Remove Programs). Unnecessary applications occupy space on your hard disk drive.

      1. Press the Windows logo key + R on the keyboard.
      2. In the Run dialog box, type appwiz.cpl and press the Enter key.
      3. In the list, select a program and click Uninstall.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Kinda slow

    Posted
    Nappie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Little on the slow side of things but gets the job done. Gonna use Ethernet instead of WiFi speeds should improve

    I would recommend this to a friend

    • Brand response

      YourDellTeam

      Nappie,

      We're glad that you have found a way for your computer to work a little faster for you. We'd also recommend running the Windows Performance Troubleshooter to see if there are ways to speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 2 out of 5 stars

    Very slow.

    Posted
    Jackie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Computer is very slow. Wouldnt update anything on it.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Jackie,

      Thanks for your feedback. We're sorry to hear that your computer is operating slowly for you. We'd recommend running the Windows Performance Troubleshooter to see if there are ways for your computer to perform faster:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 2 out of 5 stars

    Sharp, but slow

    Posted
    jackrasityr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    For its processor speed - which is not great to begin with - interface with this machine tends to be slow as heck. Delayed typing, touch screen that delays before acknowledging that you're touching it, stuff like that.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      jackrasityr,

      We're sorry that your new computer is not performing the way you had hoped it would. If you'd like to see if you can speed up your computer we'd recommend running the Windows Performance Troubleshooter:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      If you'd like to re-calibrate your touch screen you can follow these steps: Below are the steps required to calibrate your Touchscreen.

      1. Restart the Computer and the Monitor
      2. Recalibrate the touch-screen. Steps to calibrate touch-screen:
      3. Go to Control Panel and select Tablet PC Settings.
      4. Under Display tab, select Calibrate.
      5. Choose Pen or Touch input.
      6. Perform the point calibration that appears on the screen to correct the linearity problems.
      7. Save the calibrated data.

      You can read the full article here - http://dell.to/2uLztub.

      We hope these tips help your computer perform the way you'd like it to.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 1 out of 5 stars

    Very slow

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This computer is very slow and constantly freezes up. Do not buy.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Hello Nick,

      We're sorry to hear how slow your computer has been running for you. We'd recommend running the Windows Performance Troubleshooter by following these steps:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV. If your computer continues to freeze on you, you can follow these steps:

      1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
      2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
      a) Start the computer.
      b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
      c) Select Safe mode with Networking and press Enter.
      d) Log on as the administrator or as a user with administrative access.
      e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete steps 6 to see if you are able to resolve the lockups or freezing.
      6. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.

      You can read the full article here - http://dell.to/2tW5m33.

      We hope these tips help your computer perform better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 2 out of 5 stars

    Not Impressed

    Posted
    Queen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Computer is slow. Very slow start up. Not worth the money.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Dear Queen,

      We regret to learn about the slow speeds you're facing with AMD E2-Series. Our team understands the frustrations you're dealing with and recommend you try the troubleshooting steps below:

      Please download the BIOS update:
      1. Restart the system and press F12 when the Dell Splash logo appears to display the One Time Boot Menu.
      2.  Using arrow keys, select USB Storage Device and press Return
      3. The system will boot to a Diag C:\> prompt
      4. Run the file by typing the full filename e.g. O9010A12.exe and hit Return
      5. The BIOS Update Utility will load, follow the instructions on the screen. 

      We welcome you to call - at your convenience - our tech support at 1 (800) 999-3355. Our team thanks you for taking the time to provide feedback.

      Chris Dell

  • Rating: 3 out of 5 stars

    Unaware it wld be so slow

    Posted
    Wilton57
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I like it but its slower than a turtle, very frustrating, disappointed. My hP all in one was much better. cAN ANYTHING BE DONE TO IMPROVE SPEED??

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Hello Wilton57,

      Thanks four your review and we're sorry to hear about the slow performance of your computer. We'd recommend running the Windows Performance Troubleshooter to see if there are ways to speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      You can also look through your pre-installed programs to see if there are any programs that you do not plan to use that you can uninstall: Uninstalling or removing software or applications that you do not use or do not need from your PC can help speed up your PC. Applications may include background processes, system services, context menu entries and other things that can slow down your PC.

      Uninstall applications you no longer need using Programs and Features (previously called Add/Remove Programs). Unnecessary applications occupy space on your hard disk drive.

      1. Press the Windows logo key + R on the keyboard.
      2. In the Run dialog box, type appwiz.cpl and press the Enter key.
      3. In the list, select a program and click Uninstall.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 1 out of 5 stars

    Slow, slow, slow

    Posted
    Lv702
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Not much to say...after setting up this was so slow I returned it within an hour of opening for a different all-in-one. If you feel like buying something that runs like a turtle buy this computer. If not get something else

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Slow

    Posted
    Qaqi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Just really slow google chrome takes forever to open and thats slow when opened smh Dell

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Qaqi,

      Thanks for your review. We're sorry that your computer is not operating as fast as you'd like it to. We'd recommend running the Windows Performance Troubleshooter to see if there are some ways to help your computer run faster:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 1 out of 5 stars

    So slow

    Posted
    Crystal525
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Wound up returning this product due to the slowness

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not very good

    Posted
    Jfrompa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Very slow PC ok for a modest PC user but to slow for me

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Jfrompa,

      Thanks for your feedback. We're sorry that your new computer is running slower than you'd like it to. We'd recommend running the Windows Performance Troubleshooter to see if it helps your computer run faster for you:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Very slow computer

    Posted
    Steve
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    If you need it for business this is not an option very slow to process information

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Hello Steve,

      We're sorry that your computer is performing slower than you'd like it to. We'd recommend running the Windows Performance Troubleshooter to see if there are ways to speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 1 out of 5 stars

    Looks good but AMD cpu is very slow.

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    After purchasing 3 of these for my company, I would not do it again. This is a PC with an AMD cpu and is as slow as my old Celeron PC from 10 years ago. In addition the network speed and throughput is much slower than any other PC in my network...this is after installing the latest drivers. Save your money, spend a little more and get something else.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Mike,

      Thanks for your review. We're sorry that your computers are not performing as fast as you hoped they would. We'd recommend removing some pre-installed programs that you do not plan to use. Here's a list of some programs to consider: https://dell.to/2JruiaG.

      If you'd like to remove any programs here are the steps:

      Uninstalling or removing software or applications that you do not use or do not need from your PC can help speed up your PC. Applications may include background processes, system services, context menu entries and other things that can slow down your PC.

      Uninstall applications you no longer need using Programs and Features (previously called Add/Remove Programs). Unnecessary applications occupy space on your hard disk drive.

      1. Press the Windows logo key + R on the keyboard.
      2. In the Run dialog box, type appwiz.cpl and press the Enter key.
      3. In the list, select a program and click Uninstall.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 5 out of 5 stars

    Great product

    Posted
    Eddie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The unit was slow to start and had to reinstall entire unit.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    terrible

    Posted
    grandad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    i hate this product it is slow and the software stinks

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Hi grandad,

      We appreciate your feedback. We're sorry that your new Dell computer is working slower than you hoped it would. We'd recommend running the Windows Performance Troubleshooter to see if there are ways to speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Great entry level computer

    Posted
    Greg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The computer is ok if your not looking for speed the processor is a little slow

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Greg,

      Thanks for your review. We're happy that for the most part your new computer is working well for you. If you try to run the Windows Performance Troubleshooter you can see if your computer can run faster for you:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell