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Customer Ratings & Reviews

Dell - Inspiron 21.5" Touch-Screen All-In-One - AMD E2-Series - 4GB Memory - 1TB Hard Drive - Black-Angle_Standard

Customer rating

Rating 3.7 out of 5 stars with 290 reviews

69%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 31 Reviews
  • Rating: 3 out of 5 stars

    great if you are willing to tweak

    Posted
    Kevin
    • My Best Buy® Member

    I think people that are complaining about this computer as it stands are not very knowledgeable about computer hardware, and that's the basic problem with this machine. It has an AMD A6 Stoney 7th gen processor for starters. You can think of the AMD A series in general as slow as snot by today's standards. Any of 'em. I got an A6 in my HP el cheapo laptop 6 years ago. If you want decent performance, get a Ryzen or possibly an A10. You ain't gonna get an AIO in this price range with these features with one of those though. Secondly, don't expect to run Windows 10 on an el cheapo processor like this with 4GB of RAM and a 5400RPM drive and not be painfully, nay, let's say excruciatingly slow. Puh-lease. If you want this thing to be blazingly fast, you must: -add another 4GB RAM or more (40 bucks or so) -replace the HDD with an SSD (512GB is about $60 now) -install Linux Mint or Ubuntu (free) you will then have a machine that runs lightning fast, stable, and without any issues at all. Otherwise, quit complaining, the slow performance is to be expected. Windows 10 is a huge pile of bloatware and spyware in and of itself and will always run like carp on hardware of this caliber. Period.

    I would recommend this to a friend

    • Brand response

      YourDellTeam

      Hello Kevin,

      Thanks for your review and the tips that you offered to help this system run a little faster for others. If you have additional questions about the computer please don't hesitate to visit our Product Support Page here: https://dell.to/2u32zX8.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    It is OK, but KNOW what you are buying

    Posted
    MCIT

    I'm going to attempt to give this a fair review, and I have given it 3 stars, and recommend purchasing in so long as you know what you are getting. This machine out of the box is slow and the updates it attempts to install in back ground make it slower. I fault the slowness of this machine on the hard drive which is a 5.2k 1TB drive. After removing the drive and replacing with a SSD the machine had acceptable performance. Stil sluggish until updates were finished. I use these machines as a self service kiosk which does not require a lot of processing power, however I do want fast boot times and a system that is responsive. Buyers are putting pressure on companies to produce machines that are cheap, and they expect stellar performance. They have to cut prices somewhere and on this unit it shows in the drive that they are using. I would humbly suggest that they cut massive storage space for a small SSD instead, although they would receive complaints about lack of storage space the performance increase would be worth it. WITHOUT REPLACING THE EXISTING DRIVE WITH AN SSD DRIVE I WOULD NOT SUGGEST PURCHASING THIS DEVICE

    I would recommend this to a friend

    • Brand response

      YourDellTeam

      MCIT,

      Thank you for your honest review and feedback. We are happy to see that you were able to upgrade your computer to help it run better for you. If you have additional questions about your computer please check out our Product Support Page here: https://dell.to/2u32zX8.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Underpowered, but perfect for intended use.

    Posted
    hyck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Right out of the box, setup was simple except for all the Cortana stuff and sign up for things stuff. It is a very basic device with the specs and price we got it for. This works out for us as its use will be limited to web and email. All in all good for us, but if you want quick, fast, and responsive, get one with more under the hood. I do like the form factor as it is sleek and neat without a big box or cables hanging all over the place.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      hyck,

      We're sorry to hear that your new All-In-One is not performing as well as you hoped it would. We'd recommend checking out our Product Support Page here to see if there are ways for your computer to perform better for you: https://dell.to/2u32zX8.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Nice computer for the $

    Posted
    RodM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Nice computer for the price! Although has too much bloat ware. Was super slow. CPU was peaking at 100%. I had to close out some apps to function properly. I recommend buying a 8gb or 16gb SODIM while your at it to upgrade your memory. 4gb is too little memory for Win 10. Other than that great PC for the money.

    I would recommend this to a friend

    • Brand response

      YourDellTeam

      RodM,

      We're sorry that your computer is not performing the way you'd like it to. We'd recommend removing pre-installed programs that you do not plan to use by following these steps:

      Uninstalling or removing software or applications that you do not use or do not need from your PC can help speed up your PC. Applications may include background processes, system services, context menu entries and other things that can slow down your PC.

      Uninstall applications you no longer need using Programs and Features (previously called Add/Remove Programs). Unnecessary applications occupy space on your hard disk drive.

      1. Press the Windows logo key + R on the keyboard.
      2. In the Run dialog box, type appwiz.cpl and press the Enter key.
      3. In the list, select a program and click Uninstall.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope this helps free up some of the space on your computer.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    like the size; design could be better

    Posted
    McMe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I like the fact that this is so compact--the whole thing is just slightly larger/thicker than a monitor! That being said, the USB ports are on the back of the monitor, requiring you to turn the thing completely around to awkwardly access them!

    I would recommend this to a friend

    • Brand response

      YourDellTeam

      McMe,

      We're glad that for the most part this All-In-One is working well for you. If you do have questions about your new computer you can refer to our Product Support Page here - https://dell.to/2u32zX8.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Processor Speed

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Not impressed with this all in one unit. Expected it to be quicker with response time. I know its not our internet speed because other pc in our household response quickly. It's just a slow unit. Would never buy again.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Dave,

      We're sorry that your computer is running slower than you'd like it to. We'd recommend running the Windows Performance Troubleshooter to see if there are some tips that can help your computer run faster:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope these tips help your computer run better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Ssloooow

    Posted
    Buster
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I liked the all in one set up but I found several shortcomings In it’s operation. The speed was much slower than my laptop, I ended up returning it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good system

    Posted
    Perales
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Good little chromebook for school. I give 3 stars cuz it has only been 3 months and already the charging port is defective. Have to take in to repair

    I would recommend this to a friend

    • Brand response

      YourDellTeam

      Perales,

      Thanks for your feedback. We're sorry to hear that your computer's charging port is not working well for you. Please feel free to reach out to Dell's Technical Support Team for additional assistance: http://dell.to/2sH7Qlm.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    It’s pretty slow for today’s world.

    Posted
    Llerusse876
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It takes about a minute to turn on and even longer to run apps. Great as a monitor but not for a computer especially if you plan to do more than Microsoft office

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Hi Llerusse876,

      We're sorry to hear how slow your computer has been performing. We'd recommend limiting the number of programs that launch at startup if you'd like your computer to start up faster for you:

      1. Close all open windows.
      2. Press CTRL + Shift + ESC key together on the keyboard.
      3. In the Task Manager window, click Startup tab.
      4. Select the program or application that you want to disable from loading during startup.
      5. Right-click and select Disable.
      6. Repeat Step 4 & 5 for all the programs or applications that you want to disable from loading during startup.
      7. Restart your PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We'd also recommend running the Windows Performance Troubleshooter to see if there are ways to speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Unaware it wld be so slow

    Posted
    Wilton57
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I like it but its slower than a turtle, very frustrating, disappointed. My hP all in one was much better. cAN ANYTHING BE DONE TO IMPROVE SPEED??

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Hello Wilton57,

      Thanks four your review and we're sorry to hear about the slow performance of your computer. We'd recommend running the Windows Performance Troubleshooter to see if there are ways to speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      You can also look through your pre-installed programs to see if there are any programs that you do not plan to use that you can uninstall: Uninstalling or removing software or applications that you do not use or do not need from your PC can help speed up your PC. Applications may include background processes, system services, context menu entries and other things that can slow down your PC.

      Uninstall applications you no longer need using Programs and Features (previously called Add/Remove Programs). Unnecessary applications occupy space on your hard disk drive.

      1. Press the Windows logo key + R on the keyboard.
      2. In the Run dialog box, type appwiz.cpl and press the Enter key.
      3. In the list, select a program and click Uninstall.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Windows is not able to activate

    Posted
    Brennyda
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Ive had horrible time gettingvit to activate. Called tech and what they said didnt fix the problem. I have a computer but cant use windows on it.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Brennyda,

      We're sorry to hear about the trouble that you're having with your new computer. We'd recommend reaching out to Microsoft here: http://bit.ly/2KBOM4c.

      If you'd like to speak with Dell's Technical Support Team you can reach them here: http://dell.to/2sH7Qlm.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Slow

    Posted
    Upears
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I keep having to get someone to try to fix this computer. It takes forever to download anything. Slowest computer I have ever owned.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Upears,

      We're sorry that your computer is performing slower than you had hoped it would. We'd recommend running the Windows Performance Troubleshooter to see if there are ways for your computer to perform faster:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Great and convenient computer but slightly slow.

    Posted
    JStB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The computer is a bit slow but once it starts working it is very nice to have while checking email and other things for my business.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      JStB,

      Thanks for your review and your feedback. We're sorry that your computer is running slower than you'd like it to. We'd recommend running the Windows Performance Troubleshooter to try to speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope this helps your computer run faster for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Kinda slow

    Posted
    Nappie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Little on the slow side of things but gets the job done. Gonna use Ethernet instead of WiFi speeds should improve

    I would recommend this to a friend

    • Brand response

      YourDellTeam

      Nappie,

      We're glad that you have found a way for your computer to work a little faster for you. We'd also recommend running the Windows Performance Troubleshooter to see if there are ways to speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Sometimes computer is slow.

    Posted
    Bulldog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great for games but videos do not work very good. Computer is sometimes slow.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Bulldog,

      Thanks for your review. We're sorry to hear that your computer is not performing the way you had hoped it would. We'd recommend running the Windows Performance Troubleshooter:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    slower then i ike

    Posted
    SueC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    not happy with product wish it was faster ok if you don't want a fast computer

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      SueC,

      Thanks for your feedback. We're sorry that your computer is not performing as fast as you'd like it to. We'd recommend running the Windows Performance Troubleshooter to see if it will help speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Good if you only need to do minor work

    Posted
    Thatlabguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    A little slow but gets the job done. Not bad for the price.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Thatlabguy,

      Thanks for your review. We're sorry to hear that your computer is performing slower than you'd like it to. We'd recommend running the Windows Performance Troubleshooter to see if it will help speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Very slow computer

    Posted
    Steve
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    If you need it for business this is not an option very slow to process information

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Hello Steve,

      We're sorry that your computer is performing slower than you'd like it to. We'd recommend running the Windows Performance Troubleshooter to see if there are ways to speed up your computer:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Great product for light work

    Posted
    Clegz2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It’s a great product for a beginner....it’s under powered but it’s gets the job done

    I would recommend this to a friend

    • Brand response

      YourDellTeam

      Clegz2,

      We're glad to see that for the most part this computer is meeting your needs. If you do have questions about your computer you can check our Product Support Page here: https://dell.to/2u32zX8.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Touch screen

    Posted
    Cj05040
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great starter computer for kids, but don’t expect a fast processor.

    I would recommend this to a friend

    • Brand response

      YourDellTeam

      Cj05040,

      Thanks for your review. We're sorry to hear that your computer is not performing as fast as you hoped it would. We'd recommend running the Windows Performance Troubleshooter to see if your computer can run any faster for you:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell