Customer Ratings & Reviews
- Model:
- I3475A252BLK
- SKU:
- 6260171
to a friend
Customers are saying
Customers are negative about the Inspiron 23.8" All-in-One's startup speed and overall performance. Several comments cite slow loading times, particularly when multitasking or using wifi. The AMD processor's performance is also criticized for lagging during video playback and typing. Users express frustration with the system's sluggishness.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Startup speed
good, not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it does what i need it to do, but sometimes it wont load as fast as i want it to.
I would recommend this to a friend - Cons mentioned:Startup speed
Nice looking computer but lacking computing power
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Nice, bright, responsive touch screen. Perfect size screen for my needs. Cons: *Extremely* slow computer on wifi and directly plugged into the modem. (No speed issues either on wifi or directly plugged into modem with a year old laptop, so internet connection isn't the issue.) Slow on startup, even after removing the preinstalled anti-virus software and any other program I didn't want. Installed, uninstalled and reinstalled two printers that work fine with a year old laptop; both printers absolutely refuse to work with this computer no matter what. Overall very disappointed as this is supposed to be a home business computer and it's really just (marginally) okay at browsing the internet. Considering the cost, I would definitely recommend passing on this model.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi panderson,
We're sorry to hear that your computer is not meeting all of your needs. If you'd like to see if your computer can perform a little better for you, please run the Windows Performance Troubleshooter here:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
If you'd like to diagnose a connectivity concern you can follow these steps:
1. Run the Network Troubleshooter.
a) Touch and hold or right-click the network icon (Available Networks or Network Icon, located in the lower right-hand corner).
b) Touch or click Troubleshoot problems and then follow the prompts.
You can read the full article here - http://dell.to/2sLtwRh.
We hope these tips help your computer perform better for you.
Best,
Bryan
1-800-624-9896
Avoid this pc
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this PC in August. I've had nothing but problems. Geek squad had it for two weeks in November and ended up having to replace it because it crashed and they couldn't figure it out. Here I am one month later and geek squad is remoting in trying to fix it again. I'm so frustrated. I will never buy Dell again. This is so unacceptable. I barely even use the PC. The first one that crashed all I had ever done on it was watch Hulu. This one I managed to play Sims on one time and now it's not working. I wish I could just return it!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .BrandiF,
Thanks for your review and we're sorry to hear that your computer is not performing the way that you hoped it would. We'd recommend diagnosing your crashes and freezes with the following steps:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
You can read the full article here - http://dell.to/2tW5m33.
If you'd like help from Dell's Technical Support Team you can reach them here: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896
Crazy Slow, Do Not Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 4 of these for my law firm and I now have lost so much time, business and money for my company. I will never buy dell again!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .John,
We appreciate your feedback. Have you tried to run the Windows Performance Troubleshooter on any of your new computers? We'd suggest following these steps:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
We hope that your computers run faster for you soon.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Startup speed
AMD A9 processor not so good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The problem with this computer is the processor. The reviews for the intel processor are much more favorable. The AMD lags when you type or are watching videos and typing at the same time.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .LJS64,
We're sorry to hear that your processor is not working as well as you hoped it would. We'd recommend looking at the Product Support Page for additional help: https://dell.to/2u5AS0I.
Best,
Bryan
1-800-624-9896