Customer Ratings & Reviews
- Model:
- i5415-A655BLK-PUS
- SKU:
- 6502916
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Inspiron 24" All-in-One for its ease of use, large screen size, and strong performance. Many appreciate the touchscreen functionality and the fast SSD storage. Positive feedback also highlights the attractive design and space-saving all-in-one form factor. A few users mentioned challenges adapting to the pre-installed software.
This summary was generated by AI based on customer reviews.
New computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife is happy with this purchase,so that makes me happy in return.
I would recommend this to a friendB J
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this computer for about a month and so far, enjoyed it very much.
I would recommend this to a friendNew computer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Happy with it ao far. Time will tell.
I would recommend this to a friendLoving my new Dell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this screen, so much clearer than my old desk top.
I would recommend this to a friendOld People Go High Tech!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product. Easy to use and saves so much space on my desk.
I would recommend this to a friendGreat All-In-One computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great All-In-One computer for home/business, games, email, etc.
I would recommend this to a friendI wish computers weren't so much a life necessity.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many steps to go thru when closing out computer. Too many pop-ups telling me that my computer is infected.
I would recommend this to a friendMs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product no problems since I bought product happy with item
I would recommend this to a friendMoney back, please.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are glaring issues with this device. Running any internet browser forces me to have to restart. If there is any inactivity, it stops connecting to the wifi in my house and forces a restart. I cannot connect any headphone or speaker device, simply mutes them. Overall, I wish I could give this zero out of five stars.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi NickH,
We appreciate you taking the time to leave us your review. We are sorry to hear that you are not too happy with your Dell Inspiron 24 AIO computer because you are experiencing issues with its audio, WIFI connection and it forces frequent restarts. This is certainly not the experience we like to hear from our valued customers. We will share your review with our quality team, so improvements can be made in the future.
Below I have provided troubleshooting instructions with the full article that can help resolve the issue with WIFI:
1. Download and install the latest Wireless Card driver. After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
2. If the issue persists, proceed to step 3.
3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router, and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
4. Power ON the Modem, and wait for it to boot fully.
5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
6. Power ON the Dell system.
7. Open Network and Sharing Center
8. In the left-side navigation pane, click on Change Adapter Settings
9. Right-click on the wireless connection icon and select Properties followed by the Configure button
10. Under Wireless Options, select the Wireless N mode.
11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable it. If the mode is not visible you may need to update your drivers and firmware.
12. From the drop-down menu, choose Disable followed by Ok
13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net.
Wireless Networking Usage and Troubleshooting Guide: https://dell.to/2RefLVN
I have also provided troubleshooting instructions with the full article that can help you troubleshoot and resolve audio issues:
1. Check the audio ports for damage and clean ports.
2. Restart your computer.
3. Check the microphone connection. (external microphone only)
4. Set the default recording device and check the microphone volume.
5. Check the settings in voice communication apps.
6. Run Microsoft Sound Troubleshooter.
7. Troubleshoot Bluetooth devices. (Bluetooth speakers or headphones)
8. Reinstall or Update the chipset driver, audio driver, and BIOS.
9. Run a hardware diagnostic test.
10. Download and install Microsoft Windows updates.
11. Perform Windows System Restore.
12. Restore your computer to factory defaults.
How to Troubleshoot Audio or Sound Recording Issues: https://dell.to/3p73Us3
To help resolve restart issues, please follow these steps:
1. Search for Windows Error Codes.
2. Run a Computer Diagnostic.
3. Run Routine System Maintenance.
4. Update Drivers and BIOS.
5. Check Air Vents.
6. Check Safe Mode Symptoms.
7. Update Windows.
8. Uninstall, Reinstall, and Update Software.
9. Look for Multiple Anti-Virus Programs.
10. Check for Malware.
11. Use System Restore.
12. Factory Install or Reinstall Microsoft Windows.
Computer restarts or shuts down intermittently, locks up, stops responding or an error occurs: https://dell.to/33Y2KFn
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below:
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Katarina@Dell
Desktop setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job and assistance was helpful with software.
I would recommend this to a friendFantastic Duo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it, works great, its quiet, light, and user friendly
I would recommend this to a friendSweet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it, its perfect.just what i was looking for....
I would recommend this to a friendOk!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch screen slow for all in one unit, and unstable due to small legs. Looking to return for better model. Good Computer for student, but not for for Home office work.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey ColleyL,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 5415 all-in-one touchscreen. We are sorry to hear that you are experiencing an issue with the performance of your device. Before making the decision to return your device I have provided troubleshooting steps below to help resolve your issue.
Here are the steps to help you with slow performance issues:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings
You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Low Qality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not a really good product from Dell as an all-in-one computer. The speed, monitor quality, and sound are all of low quality.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey There mghayoum,
Thank you for taking the time to leave us your review. We are sorry to hear that you are experiencing slow performance issues with your Inspiron 24” touchscreen all-in-one. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full article that can help you with slow performance issues with your laptop.
Here are the steps to help you with slow performance issues:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings
You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Just an okay computer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an okay unit. Plug-ins are inconvient on back of unit opposed to side or front. System programmed to save on cloud drive. Still having problems to stop that...even after working with Totaltech help.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi There TodB,
Thank you for your review and feedback of your Dell Inspiron 24” touchscreen laptop. We are sorry to hear that you are experiencing an issue with your on-cloud drive. That is not the type of feedback we like to hear from our customers. We would love to help you resolve your issue. We recommend reaching out to a member of our support team with the toll-free number or chat link below.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Wrong power cord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.came with wrong power cord and then the best buy I got it from closed down. had to go buy another power cord offline....
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi JakeR,
We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 24” touchscreen all-in-one. We are sorry to hear that you did not receive the correct power cord for your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. If you need further assistance I have provided the toll-free number and chat link below for your convenience.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
I AM NOT A TECH WIZARD !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no way to help me with my concerns when I have a question about the devuse. they did not give me a operating manual.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello Elvis7776340,
We want to thank you for taking the time to leave a review of your Inspiron 5415. We are sorry to hear that you are experiencing an issue and that you did not receive a manual with your device. That is not the type of feedback Dell likes to hear from our customers. We have noted the details of your statement and will use them to help improve our current and future products. I have provided a link below to help with your issue.
Inspiron 5415 Setup & Specifications: https://dell.to/3O3ZUVQ
After visiting the link if you need further assistance we recommend reaching out to a member of our customer support team with the contact information provided below.
Sincerely,
Summer@Dell
Should you need further assistance; you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
ritch f
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.runs slow sound not work right not a good dell. do not buy this dell
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi RitchF,
Thank you for taking the time to leave us your review. We are sorry to hear that you are experiencing slow performance issues with your Inspiron 5415. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full article that can help you with slow performance issues with your laptop.
Here are the steps to help you with slow performance issues:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings
You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Summer@Dell
- Pros mentioned:Performance, Screen size
Great All-in-One PC
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a desktop that would take up as little space as possible and would still look nice sitting out in the living space. Not only does this Dell computer take up very little space since it is an all-in-one PC, but it looks good since my desk is in the living space. The 24 inch touch screen display looks great and is bright and vibrant. The touch screen features work very well as well and I find myself not using my mouse sometimes without realizing it. The biggest drawbacks about the touch screen is that you will end up leaving smudge marks all over the screen and will need to clean it off more frequently than a regular computer screen. Overall, this PC is pretty powerful. I am able to run multiple programs from the Adobe Creative Suite at once without any issue. I have noticed that if I am using several CPU intensive programs at once that the fans have to work overtime to help keep it cool, but that's a byproduct of it being an all-in-one PC similar to a laptop. I also haven't had to open it up yet so I am not sure how easy it is to swap out its components like regular PC towers or if it is even possible to upgrade any of the parts.
I would recommend this to a friend - Pros mentioned:TouchscreenCons mentioned:Software
Great for multitasking and productivity!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I am happy with this computer but it's not a gaming powerhouse, and I am okay with that because I have another computer to give me my gaming needs for titles like Warzone and Forza Horizon. Therefore, if you understand this is really not a gaming computer even though it has an AMD Ryzen, you will enjoy it for work and productivity! My ratings: 3/5 - Operating System - Windows 11 - I am still getting used to Windows 11, but this is not the computer's fault. 5/5 - HD Screen - this is the first touchscreen PC I have, and I am excited about all the possibilities. I honestly forgot this was a touch screen for a minute until my son touched the screen and I was reminded that it was! Very happy about this. It's responsive and bright enough for our living room even during the day. 4/5 - AMD Ryzen 5 - it's not a powerful graphics card but it will perform well with multitasking and some less demanding games. Don't except to play Warzone at 120fps with medium or low settings. It's just not strong enough for that. Among US, WoW and other games like this, it will do excellent! 4/5 - SSD - I wish the hard drive was 1TB or 2TB, but you can always connect an external one for more space, but it would be nice if I didn't have to worry about it getting full so quickly. 5/5 - DualScreen - this can be used as another monitor or a TV and this is an awesome feature. Love this about it!
I would recommend this to a friend