Customer Ratings & Reviews

Missing power cord and stand. Can’t get the store directly on the phone. Much to busy to go stand there and wait for them to look for crap

the computer would go dark after several minutes of use, usually in the middle of work. called geeksquad and waited 5 hours for assistance to no avail. the next day we went back to the store we originally purchased the dell and bought a lenova all in one. so far so good.

My sales person did not tell me the truth about any items I purchased. He said that buying your $179.00 for the membership entitled me to have best buy to install all my purchases

This product wasn’t even considered open box. It was more like out of the box. It had missing components and broken parts. This was my first open box purchase and I was ripped off with this product.

I was looking for a space-saving computer due to the limited space I have available. I’ve never owned an all-in-one so decided its time to get one at a reasonable price with good specs. The Dell Inspiron 24” AiO model 5415 has fit that bill perfectly. I’m not a gamer, I use this mostly for business, Zoom meetings, real estate listings, etc. For my needs it has performed wonderfully. This AiO has a AMD Ryzen™ 5 processor coupled with 8 gigs of RAM and it is more than capable for my purposes. Its very quick and responsive as I usually have many programs running at the same time. I’m just in the beginning phases of using the touch screen capabilities. I’m old school and have used a mouse forever, but I’m starting to really like the touchscreen. And I definitely appreciate the anti-fingerprint screen. It’s a matte finish and I see no glare from my windows, lights, etc. The included keyboard is a nice size for my hands as its rather wide and the keys are nice and responsive. The included mouse is no frills but gets the job done just fine. I do wish the keyboard was backlit but I'll make do without or replace it eventually. And the screen size is perfect for my space with great clarity and vibrant saturation of colors. I also love the pop-up camera which stores away nicely when not in use. Overall I have really been enjoying this AiO and the functionality it provides for my business and the applications I use. Highly recommended.

System broke down in less than 2 months. Apprently an internal part "was loose."

This one had major problems: crashed every day, and would not go into sleep mode. It also would just close an app whike i was working with it. So i took it back and got a refund.

Crappy lasted 1year and half used it for kids school and now it flashed colors and wont go back to pc mode

As the title says, this is a very fast all-in-one computer. Setup was fairly easy too. I had to refer to the quick start guide to find the power button on the keyboard, but once I figured that out, the mouse and keyboard worked right away. All I had to do was plug in the USB dongle and both the mouse and keyboard connected right away. Setting up Windows 11 was also much faster than I found on other computers. The webcam for face verification also worked really well. Once setup, the computer was very fast and does a great job using Office and other software. The touch screen is also extremely responsive and works really well, and overall has a lot of precision, which is a huge thing for an all-in-one computer. Overall, I am very satisfied with this computer and will be using it for some light gaming and also word processing/spreadsheets. It also has a really great build quality and the webcam popping up and down is a huge security feature. Overall, I highly recommend this all-in-one computer for casual or even power users.

Dont buy this product, did last even for 1 year. Contacted Dell they wants the original receipt after almost 6 months and hung up the chat. Very very unprofessional agent.

I did purchase it. However they could not find one.

Nothing but issues. Should have purchased a different brand

I received the Dell Inspiron 24" Touch screen All-In-One PC to be primarily used for school work, light gaming (Steam games), browsing YouTube videos, and video chatting via Facebook Messenger in the kid's bedroom. Overall, I am very happy with this PC and will take you through the setup and features. Unboxing/Setup/Initial Observations: As an All-In-One, setup is very simple. You slide on the 2 legs that can only go on one way, there's no way to mess this part up. The wireless keyboard and mouse come with batteries and installing them is easy and obvious; and then both of them have switches on them to turn them on. It comes with a USB dongle so the keyboard and mouse can communicate with the PC, however this seems curious to me; why not just build the receiver for the keyboard and mouse signal into the PC so you aren't burning one of the 3 USB ports? But that's just a minor ding in my opinion. Also in the back of the PC are HDMI in and out so you can use the monitor as a secondary display to another computer; or you can connect another monitor to this PC for dual display. You have your power input, ethernet input (although this also has built in Wi-Fi, which is how I connected to my network). You're also getting an SD Card reader in the back. Not the most convenient place for that, if I were on the design team I would have put it on the side, but again, pretty minor complaint. First Time Power On: With the computer plugged in and the keyboard and mouse powered on, it was time to fire this baby up. I went through the steps of creating a new Microsoft account, enabling parental controls, and going through the process of first time setup, including getting through the Windows updates. Here, I ran into the most underwhelming aspect of the computer, the cheapness of the keyboard and mouse. Granted, I am spoiled; as a lefty, I have a rather nice Logitech Signature M650L left handed mouse, and my keyboard is the Microsoft LXM-0001 ergonomic keyboard. So the included keyboard and mouse were extremely different from what I am used to; but the lightness and cheap feel of each really are off-putting. I think many buyers will opt to replace them. With the initial setup out of the way, I then installed Google Chrome on the computer and started watching various YouTube videos to judge the audio and video quality. I chose a few different 4K videos for video quality and some of my favorite music videos to judge audio. I was impressed! The colors are bright and vivid; black is truly black, not washed out, and the sound quality was really good, even at high volume. It wasn't tinny or otherwise muddled. Unique Webcam: A very unique and clever feature of this computer is the webcam, which is spring loaded in the top center of the display. Push it in and it rises up and is perfectly aimed at you. I ran the Camera app from the control panel to see the video quality, and this 1080p camera did not disappoint. I was especially impressed not only with the resolution, but the brightness as well. I have a Dell XPS laptop that has a very good built in camera, but this one is simply better. My favorite feature though is the ability to just pop it back down when not in use, this makes it literally impossible for the camera to be toggled on, whether by accident or by hackers with ill intent. Overall performance: OK, so this computer isn't going to blow you away with its performance; that's not what it was built for and gamers are not the target market. If you're a hardcore gamer, look elsewhere. This computer doesn't have a dedicated GPU for high performance graphics, and it has a modest 8gb of RAM, although you can expand that. The computer performs just fine though for the basic tasks I need it to do well. I installed Steam on the computer and installed KartRider: Drift on that. There was no lag at all playing that, the graphics and gameplay were great. Final thoughts: This Dell All-In-One is easy to set up and use, looks great, performs well, and is a great overall value. The minor complaints I have regarding the keyboard and mouse are easy enough to address, and in all honesty nearly every non-gaming specific computer made skimps on the keyboard and mouse to stay price competitive. I apologize for not talking about the touchscreen, I assume it works well, but I am a keyboard and mouser, hate fingerprints on computer screens, and therefore never tested it. I give it 4/5 stars and recommend it.

Red line across screen out of the box. This was a replacement for another broken computer sold by Best Buy. Took it to the store, no replacement available without “pricing up”.

The computer was missing items and it still had an old account from the previous owner, absolutely horrible experience.

Windows 11 isn’t very user friendly. Best Buy’s return policy is unclear

Let me begin this review by saying know the price point and based your review on that, not review it based on wanting more that implies a higher price point. This is a wonderful all in one unit that saves space with tons of expansion ability. I found an open memory slot, swapped the existing memory for 32GB of memory for an additional cost of $68. That really out pep into the system. The included SD slot is wonderful as are all the various usb ports and hdmi port. This is my first touch screen desktop computer and took time getting used to touching the screen and eschew use of mouse/keyboard. The was great once I got accustomed to it, faster than keyboard mouse combo. The touch screen is very responsive. I must say that the mouse and keyboard are above average, which I was surprised at. Battery life seems to be great as well. The on board graphics is also surprisingly efficient and allows for enteral home office usage and light to moderate gaming as well. As the name says this is a great all in one given the price point and even better on sale. The unit also has from what I can tell an open drive slot for more expansion. I love the pop up camera, great for logging into windows via facial recognition and the ability to quickly push camera down for increased privacy which having to use software paths to achieve it, much quicker this method. Booting up the unit for the first time, within less than an 30 minutes to 45 minutes all updates were quickly downloaded and installed. Dell wifi is phenomenal, no issues, speed and connection rock solid. The included 30 day of Mcafee adds some protection till you decided if you want to pay for it or get another version or just a free available one. The bloatware is non existent, kudos to Dell for that, leaves you a pretty fully usable SSD. The SSD is also top notch, speeds are well fantastic. This unit rocks fir a family for lite to moderate gaming but really shines for general home use ranging from browsing, social media platform usage, lite graphics usage and great for children for school work. The screen size is more than ample for all these usage and for movie watching. The speakers are omg more than loud enough without sounding unclear. Great price and great components.

Already had to reboot due to errors with the processor

The computer is one of the better computers that I have encountered. One of the finest things that I realized was fantastic was the size of the monitor. This monitor is 24 inches and is crisp and clear. Even thought he on it or is huge, it isn’t heavy at all. It sits up on the table and it does onto take up much s pace at all. I thought because of the size, it was going to take up a lot of space and be bulky and heavy but it isn’t. I love this because not only does it not take up a lot of space everything is built into it. This computer is good for my business needs and also my daily personal use. I like he fact that you have another memory space for additional space.This computers speakers are quite nice. the computer is also good enough for when you’re doing homework and games as well. I would recommend this computer to a person that like to game as well as a person who just wants to use it as a common day to day computer. This computer is also economical for the common family budget.

This all in one desktop was easy to set up. Great quality screen display. Everything is working great, highly recommend.