Customer Ratings & Reviews
- Model:
- i5400-3873BLK-PUS
- SKU:
- 6440594
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Inspiron 24" All-in-One's touch screen, ease of use, and performance. Many appreciate its compact size, attractive design, and the speed provided by the solid state drive. Positive feedback also highlights the affordability of the computer. While some users noted the limited graphics card and cable management, the overall experience was largely positive.
This summary was generated by AI based on customer reviews.
Good all in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and fast key board not wanting to stay connected tho
I would recommend this to a friend- Pros mentioned:Performance
Excellent WFH Everyday PC
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a great everyday All in one PC then look no futher than the Dell Inspirion 24 5400. With its included wireless keyboard and mouse to the sleek design, you will be not only please with the aesthetics but the performance is pretty good too. Is this the model for the hardcore gamer? Probably not, but if you, like many in the age of COVID, are working from home and need an everyday go to machine this is the machine for you. Takes care of all the taske you would ask of this machine with ease with the included 8GB of RAM and the 256GB SSD drive. I love that the Inspirion 24 5400 included a pop up camera to use during those Zoom or Microsoft Teams calls many of us have had to get used to. Overall, I feel this is a high quality machine that is a great addition to your home or office in a compact footprint.
I would recommend this to a friend Good Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed. The associate didn’t try to upswell me.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always wanted to have my own PC. Now I do and I'm happy
I would recommend this to a friend- Pros mentioned:Performance, Processor speed
Nice PC, better than most entry level PC's
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I have two boys working from home due to COVID, i thought this would be a good setup for them to have in addition to their school issued laptops, which can be pretty sluggish. I have the big sister to this one that has the i7 processor and 512 SSD, which is perfect for me and overkill for my kids. I hooked up a second monitor to this AIO and its pretty much the perfect setup for my kids to do their homework and do research at the same time. I particularly like the pop up webcam, that gives me greater assurance that it is not being used inadvertently. The processor mixed with the SSD gives this better performance than i expected. There is a noticeable difference between this one and the larger model that i use, but there should be. This model is probably considered entry level, but it performs much better than that. This is a nice desktop and in the week that i have had it, my kids and i have enjoyed setting it up and customizing it for their needs. I would definitely recommend it.
I would recommend this to a friend dissapointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had to call the Geek squad on 3 separate occasions for repairs. I'm still depending on my old computer for most of my work.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for taking a moment to share your response. We are sorry to hear that you're experiencing issues with your Inspiron and you had send it to the Geek Squad several times. We understand how frustrating this can be and we would love to assist you with any troubleshooting needs but would need a little more information. Please feel free to reach out to Dell Support directly at 1-800-264-9896.
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
its fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works just fine, nothing special. I bought it because it was the base minimum I needed for computers for a small retail business.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello asdf12345,
Thank you for your review. We are happy to know you're enjoying your product. We really do appreciate your feedback. If you come across any further questions, issues or concerns, please use the information below to contact Dell Support at your earliest convenience.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Dell all in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy my computer that I purchased the only down fall is the keyboard sucks some of the buttons when you press a letter put extra letters in the words you are trying to spell.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello DellaDell,
Thank you for your review. We are sorry to hear that your keyboard buttons are not working as expected. We really do appreciate your feedback and would love to help in getting this resolved as soon as possible. Provided the issue is hardware-related, it may be repaired/replaced if covered under its limited warranty. We strongly encourage you to visit the Dell Limited Hardware Warranty page to explore coverage options: https://dell.to/39iwZuX.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-264-9896.
DON’T Purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this item I didn’t open it for over a month and after I eventually opened it I have been able to use it more than 30 mins without it cutting off or freezing. Now they want me to pay $100 to get someone to check it without a guarantee of fixing the issue that they said is not a hardware issue when clearly it is! DO NOT PURCHASE THIS COMPUTER
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for taking the time to share your review. We are extremely sorry to hear that your Inspiron has been freezing and we understand how upsetting this can be. Below, there are a few troubleshooting steps that we would recommend to help with the freezes that you're experiencing.
Here are the recommended steps for your freezing issues:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
4. You can read the full article here - http://dell.to/2tW5m33.
We recommend following the steps above to resolve your freezing issue. If you come across any questions, issues, or concerns, please contact Dell Support at your earliest convenience at 1-800-264-9896.
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Can't contact store.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not plugged it in yet. The Sioux City store is not taking phone calls at this time and i have questions and they have not answered my email to them from 4 days ago either. Kinda pixxes me off. I live 50 miles from the store and can't just stop by whenever for answers. Will have to make a special trip. Purchase went smooth with Austin.
No, I would not recommend this to a friendSale agent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sale rep cared less about me buying, first he looked at what I was replacing a 27" all in one; to him it was a 24". I decided on the Dell 24" all in one. I have had nothing but lots of problem with the keyboard, some of the keys work when it want too, especially the num lock and caps lock. Dell replaced now it is num lock.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello MDavis,
Thank you for your feedback and review. We apologize for the intermittent performance you have with your keyboard. We would love to help in getting this resolved as soon as possible. We Provided the issue is hardware-related, it may be repaired/replaced if covered under its limited warranty. We strongly encourage you to visit the Dell Limited Hardware Warranty page to explore coverage options: https://dell.to/39iwZuX. For further assistance, you can contact Dell directly at 1-800-264-9896.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Trash of a system!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is extremely cheap plastic. You can bend it with hardly any force. The keys are sooooooooo cheap too. I feel if you type to hard it'll shatter. The mouse is garbage too. It's just cheap garbage plastic. The monitor /computer is OK. The touch screen is junk. You have to hit it a ton of times before it works. Bottom line I wouldn't recommend this garbage product to anyone!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for your review on your Inspiron. We're sorry to hear you're having trouble with the responsiveness of your touchscreen and would love to help as soon as possible. We are sorry to hear that the quality of your keyboard and mouse has not met all your expectations. Your feedback is incredibly valuable as we build current and future products. Below are steps that can assist with calibrating your touchscreen.
1. Open Control Panel.
2. Click Hardware and Sound.
3. Under Tablet PC Settings, click the Calibrate the screen for pen or touch input.
4. Under Display options, select the display (if applicable).
5. In the Tablet PC Settings windows, click the Calibrate.
6. Select Touch input.
7. In the white screen, tap the crosshair each time it appears on the screen, and do not change the resolution during this process.
8. Click Yes when you are prompted to save the calibration data.
9. Click OK to confirm.
This link can assist with more details and troubleshooting steps with your touchscreen issues: https://dell.to/2L2Bj7S. If you still run into issues with your touchscreen after the steps recommended, please contact Dell Support at your earliest convenience at 1-800-264-9896.
Sincerely,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Dell all in one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Low performance but a cheap price also. High build quality and comes with a built-in webcam.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .BestBuyAddict,
Thanks for your review and we're glad that you're happy with your computer for the most part. There are a number of ways to help improve the performance of your computer if it is running slower than you expected it to. We'd recommend the following steps to help improve your computer's overall performance and speed:
1. Restart your computer regularly.
2. Run the automated tools provided in the SupportAssist Tool.
3. Run a complete hardware diagnostic test.
4. Scan your computer for malware.
5. Restore your Dell computer using Windows System Restore.
6. Reinstall Microsoft Windows.
You can read the full steps associated with each of these recommendations here: https://dell.to/3n29QjE.
Best,
Bryan
1-800-624-9896
Dell Inspiron All-In-One is a Big Deal
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dell Inspiron 24 All-In-One is just this computer I needed for everyday task and relax surfing at your finger tips. The set-up was quick and easy from convienient parts packaging. Just a few plug-in and hook ups and you are ready to log in. Love the Black color and sleek looking 23.8 inch HD 1920x1080 display with pop-up camera for ready to Zoom. The Dell All-In-One wireless keyboard and mouse is the best compliment to the Touch screen when needed for desktop computer with precise feel and type. I just can't say enough about ports with 2 hdmi, 4 usb ports that range from 2.0 to 3.1 powershare, SD Card reader and Intel Core i3 Processor of 8GB memory speed topping off 256 of solid state drive. I won't have to worry about whether my Laptop has enough power to last through my computer time anymore. I can just hop on my Dell All-In One for quick access to whatever I need. This Dell Inspiron is going to replace my 2006 Dell Tower that is still going strong today.I like to YouTube and the 23.8 screen really fits the bill when watching how to videos sports shows, movies and music. The Dell Inspiron All-In-One is the all around computer desktop everyone needs.
I would recommend this to a friendMissing Power Button and Keyboard USB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure the quality of this product as I was never able to use it. Funny story. I ordered one, picked it up and took it to the office only to find that the power button and keyboard USB were missing. I packaged it back up and returned it to the store with no hassle. They gave me an exact replacement in a brand new never opned box...but when I opened it...it was also missing the power button and USB for the keyboard. When the second model was returned, the technicians at te store attempted to find a wy to power on the machine to no avail. Not sure if these were the only two with this issue, but perhaps others may have the same issue. Other than that, the packaging and quality seemed good and service at Best Buy was great.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for taking the time to share your input and review. We apologize for the issues you have come across with your initial and second products. We will forward these issues you stated to our product team to improve ourselves for the future. If you come across any other questions, issues, or concerns, please contact Dell Support directly at 1-800-264-9896.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Black screens. Constantly freezing.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for one week. Then constantly freezing / shows black screens. Messed up important meeting b/c of this junk. Had to restart by pressing the power button almost every other day.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for taking the time to share your review on your Inspiron. We are extremely sorry to hear that your Inspiron has been freezing and we understand how upsetting this can be. We will forward these issues you stated to our product team to improve ourselves for the future. We recommend you open and run the SupportAssist application. It is a set of tools that will clean junk files, install system updates and drivers, diagnose hardware and software, and optimize your system performance and network all with the press of a button. This will ensure you have the best experience your system offers to date.
Here are the recommended steps for your freezing and black screen issues:
1. Restart your computer regularly
2. Run the automated tools provided in the SupportAssist tool
3. Run a complete hardware diagnostic test
4. Scan your computer for malware
5. Restore your Dell computer using Windows System Restore
6. Reinstall Microsoft Windows
7. Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss.
We recommend following the steps above to resolve your issues. If the issues continue, please contact our support team here: https://bit.ly/DellSupportTeam.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Open Box Horror
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy of Alpharetta sold me a fair open box. The all in one computer did not come with a power cord keyboard or mouse and that was somewhat ok after it was explained because it was included in the fair description. However.. upon me purchasing a power cord the screen was completely cracked top to bottom. I even paid for a geek squad protection plan but because I bought the item damaged they could fix it but it wouldn't free and I would have to pay send off fees. This was horrible NO MORE FAIR BOX ITEMS FOR ME!!!
No, I would not recommend this to a friendPoor Working Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using the computer for a few hours I turned it off. The next day I could not get into the program. I brought it to the Geek Squad, they tell me something is wrong inside the computer. They want to charge me more to fix it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Unavailable,
Thank you for your response. We apologize for your experience and have provided steps below that can assist with your startup issues.
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
You can read the full article here - http://dell.to/2uj1Sby.
Best,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst thing ive ever bought. 21 days and they wont let me exchange for one that actually works
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Justin,
Thank you for your review. We are sorry to hear that this product has not met all your expectations. We would love to assist you with any troubleshooting needs but would need a little more information. Please feel free to the Support Page of your Inspiron.
Best regards,
Wendy C.
If you come across any other questions, issues, or concerns, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
All-in One Computers are finally a viable choice
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With more of us working from home in a make-shift “Office” there has been a rebirth in the popularity of PCs. If the portability of a Laptop is not needed, then the visibility of a large full power touch screen and a comfortable mouse and keyboard become important features. As we get more and more PCs in the home for entertainment as well as school and work communication, then desktop space becomes harder to find. A traditional “Desktop” PC typically has a large cube shaped body that has to share space with the monitor and the keyboard. I tried an All-in-One several years ago but I was disappointed by the low performance and noisy fans. This Dell - Inspiron 24" Touch screen All-In-One is finally a real challenger to the full-size desktop. Features: - Touch Screen - Intel i3 CPU (11th Generation) - Fan-less QUIET operation - 8 GB DDR4 Ram - NVMe Solid State Drive 256 GB - Includes Wireless Keyboard and Mouse - Very Compact All-in-One design PROS: - The display is not noticeably larger than a standard 24” monitor although is contains the computer itself as well as a stereo soundbar and retractable camera. - Plenty of power and speed for average use teleconferencing or home office. CONS: - Not powerful enough for heavy video editing or computer design (CAD) applications. - Keyboard is small and non-height or angle adjustable. Conclusion: As mentioned in the “CONS” this is not Dell’s most powerful All-in-One, but if you need a lot of power then other models are available. If your raw computing power requirements are in line with what this can provide, there is no point in going to the hotter running, more power-hungry models. It’s a great choice for most applications.
I would recommend this to a friend