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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 596 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers praise the Inspiron 3020 Desktop for its ease of use, performance, and affordability. Many appreciate its compact size and fast SSD drive, while some users note limitations in graphics capabilities and potential challenges with sleep mode. A few also mention pre-installed software as a drawback. Overall, the positive feedback on performance and ease of setup outweighs the reported minor issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 596 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had the computer a few weeks, but have been enjoying it very much. It seems to be very fast and works much better than our old Dell computer. Price was very reasonable. Set up was also easy. Sales associate was also very helpful at the Best Buy store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Recommending a Dell computer tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Dell tower was very easy to install and use. I was using an outdated old tower, and this worried me about the setup and using a new tower. Dell made this operation very user friendly and easy. I have never owned a Dell until now. I will be recommending this brand to others. The price was easy also for a person on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. Fast and not loaded down with a bunch of programs that I'll never use! I'm slowly adding programs I want and still have tons of space left! The only thing that confused me was that there were no built in speakers. I had to add one, but that wasn't a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Decent computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Dell computer is working well so far. I like the compact size. The graphics are clear, and the speed is perfect for me. My computer needs are basic - I don't do any gaming or video/photo editing. On two occasions the computer booted up, but the screen stayed black, so I had to power off and on again - that's a little frustrating. Other than that, it's fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell - Inspiron 3020 desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an eight year old Inspiron desktop. This replaced it. I did upgrade the memory to 32GB. Geek squad was very helpful. Brought it home (after Geek squad copied data from old to new) and had no problems setting it up, both hardware and software. Geek squad did load a new copy of MicroSoft Office.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Dell-Inspiron 3020 Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had this computer long, but it was easy to set up, although some instructions would have been nice. It is much faster than my old one and I have enjoyed getting to know Windows 11. I am still learning!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does what you expect and more.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new computer. We had our last Dell for over 10 years, and it had start running slower. Felt it was time to get a new one, with more storage. It's quiet, and super-fast. We've only had it for a month, but so far, I am satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing but Dell for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a high-end HP that failed after less than 2 years of use. The HP was the first time I've purchased a desktop PC other than Dell. I'll never do that again. I wish the hard-drive was bigger, but I mostly use cloud storage and an external storage device, so it works well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Best Buy & Dell Provide Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell computer runs smooth & is quick for my needs. The price was inexpensive & the packaging & delivery was first rate. My experience ordering on Best Buy’s website was effortless.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Dell Inspiron Desktop has a new happy household!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This desktop was not overly taxing or difficult to install and is performing perfectly. It was fairly priced and readily available. We are completely satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Sleep mode

    Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. 8gb ram is fine for our needs. Runs quietly. Transition from windows 10 to 11 isn't challenging. I did turn off the sleep mode because the computer went comatose when it engaged sleep mode and wouldn't wake so I had to force a shutdown. Wasn't glad for that but no other complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Sleek and compact

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I haven't had any issues. I left the purchase up to my son and he chose Dell, I personally would not have purchased a Dell, I usually go with Hewlett Packard. I only use it for basic tasks, I purchased this item because I was compromised with my previous computer. There are dangerous connivers out there waiting to pounce and steal your information. I learned my lesson well.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Solid Desktop

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts about buying this desktop as I have had bad experiences with Dell in the past. But this desktop definitely changed my mind. The specifications are nothing crazy but for someone just trying to do some light work for school and some personal browsing, it is a solid workstation. I had no problems setting it up and it has never crashed or had any software issues. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dell PC

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using this Dell PC for 11 months now and it works great love that it came with a DvD drive as those are disappearing due to online streaming but other than that this PC is great for what I use it for pretty much watching DvD movies and streaming

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast and Easy Set Up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased his desktop to replace my slow older model Dell. It was loaded up with pictures and documents. It was very easy to set up and is fast! I mostly use for daily browsing, emails and some facebook games.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Nice Dell Processor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with the processor which I purchased. This Dell processor is so fast and easy to work with. I recommend this processor to anyone looking for a processor.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Good Choice for Business PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC for Business. Purchased for my assistant and now I want one but with more G & GB! but its time to upgrade and the savings $$ are just a wonderful perk!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My Desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Memory doubled, speed instantaneous... What more could I ask for. I am thoroughly pleased with my purchase and the immense help of the Geek Squad in setting it up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has operated as expected. Not intended to be some high end gaming setup. Great for home use, email, surfing, atc.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Compact Size

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great nice size desktop. It doesn't take up much space on my desk. Its fast and does well for everything I need

    I would recommend this to a friend
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