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Customer Ratings & Reviews

Your price for this item is $145.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 597 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers praise the Inspiron 3020 Desktop for its ease of use, performance, and affordability. Many appreciate its compact size and fast SSD drive, while some users note limitations in graphics capabilities and potential challenges with sleep mode. A few also mention pre-installed software as a drawback. Overall, the positive feedback on performance and ease of setup outweighs the reported minor issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 597 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    NEW COMPUTER IS A HIT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a relatively unsophisticated computer user, but so far have been able to follow instructions for downloads, etc. It is much faster than my previous computer. I thought the price was reasonable given the $100 discount from Best Buy. So far I have no complaints and am very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help at the store.The folks at the store helped me with my buying decision. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, plenty of memory, mostly great. Don't like how when "saving as" when working from a flashdrive it sends me back to documents instead of offering to save it where I am working. Also harder to find things than on earlier Windows. It has shut itself down in the middle of working on a project.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Dell Inspiron 3020 Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good home computer. Very easy to set up, clearly labeled cords provided. Like that it has a disc drive as still use some older games. Convenient that it comes with a mouse and keyboard, so I had a good excuse to throw the old ones out! Staff at Best Buy were very helpful and knowledgeable which made the decision about which computer was the best choice quite easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Powrerful, easy to set up and start working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dell Inspiron 3020 desktop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. This desktop is exactly what I needed. Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Desk top computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic machine, fast & easy to us. Very reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell is the perfect upgrade for my small business. The newest applications were easy to understand and put to use with my custom specialized product and service business. I am able to upgrade and improve my customer receipts and create end of year reports for each need. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Dell - Outlet purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this at an outlet store and was reluctant to purchase a refurbished computer. Once I got it home and easily hooked it up I can't say enough about how good it is. It's far beyond the brand new computer I bought 2 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A Smooth Process!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is everything they described and everything I wanted. I made my purchase via phone and online. My product arrived when they said it would arrive. There were no problems setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Super PC!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been Great!!!! This computer has worked flawlessly since my wife got it for Christmas. It stays up to date, with the Microsoft auto updates.....and it does everything she needs to do.. Would definitely recommend or buy again.... Thanks :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tower is very useful for office work, and gaming, it is very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    NEW COMPUTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dell Computer works great. It's fast and does everything I want it to do. What else can expect? Best computer I ever owned! The Geek Squad did a super job setting it up! The Geek that came to my home was really sharp! Thank you Geek Squad!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    New Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very fast and quiet. No issues with the operation

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just as soon take a "hammer to my hand" as to change out a computer but the transition to this new Dell computer was so worth it. It's faster processor is so nice compared to my old dinosaur.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to move to a new system because my old one would not support Windows. I am very glad I did. After looking at all the reviews I chose this Dell. It is much faster. I would recommend this to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson and he absolutely loves it . Would definitely purchase again and definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Computer ok, support sucks.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works as it should. The Dell support leaves a lot to be desired

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    WOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last computer was a Lenova, and was 13 years old. I would have to wait a minimum of 5 minutes for it to boot up, and it was so slow. I couldn't be happier, This Dell is so fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New Dell 3020 Desktop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Dell Inspiron 3020 Desktop is great. Quiet and fast. I don't game. I have a lot of pictures and I use graphics for my greeting card buisness. It has been working great. Good purchase.

    I would recommend this to a friend