Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $135.99
Clearance
The comparable value price is $549.99

Customer reviews

Rating 4.3 out of 5 stars with 177 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the Inspiron 3420's responsive touch screen, excellent battery life, and ease of use. Its lightweight and compact size, along with its affordable price, are also frequently praised. While some users mention the limited storage, many find the performance and speed satisfactory. Overall, the positive feedback highlights the laptop's value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 177 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    New Dell Computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick fast moving laptop. I like using this laptop a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very Good Computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer with a great screen. I like that is is not small an it can be seen clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    parkwayhousetylerroad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to adapt to and follow-press to hit keys easy great Geek help from store-lots of help

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    DELL

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was great in size and weight but the computer was very slow and it took for ever to open go pages, which did not work for me because I need it for school.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey Mar123,
      Thank you for taking the time to leave us your review. We are sorry to hear that you are experiencing slow performance issues with your Inspiron 3420. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full article that can help you with slow performance issues with your laptop.

      Here are the steps to help you with slow performance issues:
      1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
      2. Restart the computer
      3. Run a hardware diagnostic test
      4. Scan your computer for malware
      5. Restore the computer using Windows System Restore
      6. Restore the computer to factory default settings

      You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896
      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    My review.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop.fast and reliable.glad purchased it.great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't Be disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, compatible with adobe, reasonably priced and meets all of my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell - Inspiron 3420 14" Touch Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great...no issues so far. I am happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money so easy to set up and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST LAP TOP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top is he best purchase I had done.100% recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Basic User

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for my needs. Very affordable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Homeschool teachet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top is easy to use and I have been productive since I got it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and a good computer for work. I like my new Dell Laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touch

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great touch laptop. Easy and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and easy to use. Easy and quick setup

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fast

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! I was looking for a faster laptop.Very fast speed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what you need it to do.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what you need it to do on the MS platform. Not too many tiers-ins from stuff you dont need. Would buy again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great budget computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer definitely glad I bought it. Like how it has no fans and doesnt get hit at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem that i have is thst you have to psy for Microsoft word or you are not able to use any of the products (Microsoft word, excel ect.) I think some of these products should come when you buy the laptop. Other thsn thst i think it a good laptop for the price i got it at.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great for office work if you're not multitasking o

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for doing office work and emails outside of that I would look at something different. If you plan on doing any graphic design at all on it then you will be out of luck I was only able to run two Adobe graphic design programs out of a bunch Photoshop and Lightroom everything else either wouldn't work right or wouldn't download at all

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello JasonC,

      We would like to thank you for taking the time to leave us your review. We are sorry to hear that you are not 100% satisfied with your Dell Inspiron 3420 14 Touch Laptop.
      Furthermore, we always strive to get better and reviews like yours help us develop products our customers love.
      Your feedback with regard to the features and possibilities for upgrade will be shared with our quality team for consideration in future improvements.

      If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Pros mentioned:
    Processor speed, Size, Touch screen
    Cons mentioned:
    Storage
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great General use Laptop!!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Inspiron 3420 is perfect for a student, traveler, Blogger, General use for email and surfing type of person. The raised keyboard makes typing very easy, the Full HD IPS touch screen is bright, clear and crisp from any perspective. The Qualcomm Adreno 690 GPU is a perfect match for this very light weight, Fan less Laptop. The Snapdragon Octo-Core processor (3.15 GHz) can handle most general needs. The 256 GB Micron NVMe drive is a perfect fit and is very responsive. Boot up from a cold start takes less than 10 seconds. The size of the laptop (12.7 X 8.6 inches 3lbs ) makes this a perfect choice for the traveler, minimalist, or those constantly on the go and need a laptop. I took the Inspiron with me on a few short trips and was able to do my work without issue. I left my old anchor weight laptop at home. This laptop could be considered an entry level for the people who aren’t going to need extra horsepower to handle Audio/Visual/ media large files. As this unit only has an 8gb ram (not upgradable) and 256gb of storage. I would suggest using cloud based Storage or getting a USB drive for more. Additionally if you do not like taking a USB drive around there is Micro SD slot that can be utilized instead. The Unit has two USB-C slots and one full size USB 2.0 slot If you plan on loading anything that’s not available from the windows store (i.e. google apps) you will need to turn off the Windows S, which is simple to do and windows guides you on the steps. Took about 10 seconds to complete. The front facing camera does the job (.92 mega pixels) in all types of lighting, perfect for my zoom meetings. (The camera also has s flip switch cover to shut it off for privacy.) This laptop as previously stated is a great light weight general use laptop. I would recommend this to friends and family.

    I would recommend this to a friend
Sponsored