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Customer Ratings & Reviews

Your price for this item is $135.99
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The comparable value price is $549.99

Customer reviews

Rating 4.3 out of 5 stars with 182 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the Inspiron 3420's responsive touch screen, excellent battery life, and ease of use. Its lightweight and compact size, along with its affordable price, are also frequently praised. While some users mention the limited storage, many find the performance and speed satisfactory. Overall, the positive feedback highlights the laptop's value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 182 reviews
  • Rated 4 out of 5 stars

    Great budget computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer definitely glad I bought it. Like how it has no fans and doesnt get hit at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem that i have is thst you have to psy for Microsoft word or you are not able to use any of the products (Microsoft word, excel ect.) I think some of these products should come when you buy the laptop. Other thsn thst i think it a good laptop for the price i got it at.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great for office work if you're not multitasking o

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for doing office work and emails outside of that I would look at something different. If you plan on doing any graphic design at all on it then you will be out of luck I was only able to run two Adobe graphic design programs out of a bunch Photoshop and Lightroom everything else either wouldn't work right or wouldn't download at all

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello JasonC,

      We would like to thank you for taking the time to leave us your review. We are sorry to hear that you are not 100% satisfied with your Dell Inspiron 3420 14 Touch Laptop.
      Furthermore, we always strive to get better and reviews like yours help us develop products our customers love.
      Your feedback with regard to the features and possibilities for upgrade will be shared with our quality team for consideration in future improvements.

      If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Pros mentioned:
    Processor speed, Size, Touch screen
    Cons mentioned:
    Storage
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great General use Laptop!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Inspiron 3420 is perfect for a student, traveler, Blogger, General use for email and surfing type of person. The raised keyboard makes typing very easy, the Full HD IPS touch screen is bright, clear and crisp from any perspective. The Qualcomm Adreno 690 GPU is a perfect match for this very light weight, Fan less Laptop. The Snapdragon Octo-Core processor (3.15 GHz) can handle most general needs. The 256 GB Micron NVMe drive is a perfect fit and is very responsive. Boot up from a cold start takes less than 10 seconds. The size of the laptop (12.7 X 8.6 inches 3lbs ) makes this a perfect choice for the traveler, minimalist, or those constantly on the go and need a laptop. I took the Inspiron with me on a few short trips and was able to do my work without issue. I left my old anchor weight laptop at home. This laptop could be considered an entry level for the people who aren’t going to need extra horsepower to handle Audio/Visual/ media large files. As this unit only has an 8gb ram (not upgradable) and 256gb of storage. I would suggest using cloud based Storage or getting a USB drive for more. Additionally if you do not like taking a USB drive around there is Micro SD slot that can be utilized instead. The Unit has two USB-C slots and one full size USB 2.0 slot If you plan on loading anything that’s not available from the windows store (i.e. google apps) you will need to turn off the Windows S, which is simple to do and windows guides you on the steps. Took about 10 seconds to complete. The front facing camera does the job (.92 mega pixels) in all types of lighting, perfect for my zoom meetings. (The camera also has s flip switch cover to shut it off for privacy.) This laptop as previously stated is a great light weight general use laptop. I would recommend this to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted a laptop for her birthday. I told my husband to check Best Buy and sure enough Best Buy had the better price. I was able too o pick it up the day of her birthday with no issues.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not happy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop crapped out just over 24 months and dell wanted more than what I paid for it to repair it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphs are excellent. No issues so far. Price was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LAPTOP FOR CLASS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this for class and it worked out great! The operating system is easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality, lightweight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a step up from our old Dell. Choose this one when our first choice turned out not to be available. We were pleasantly surprised. Would recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a straight forward laptop. Not too many frills but it’s extremely reliable, compact, and really gets the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is just too elementary.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell laptop is okay, it is the basic, elementary laptop that serves simple purpose and nothing special about it. It lacks some basic function that I was expecting. It is not accepting flash drive and it is too simple for my likeness.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello RitaO,

      We would like to thank you for taking the time to leave us your review. We are sorry to hear that you are not 100% satisfied with your Dell Inspiron 3420 14 Touch Laptop.
      Furthermore, we always strive to get better and reviews like yours help us develop products our customers love.
      Your feedback with regard to the features and possibilities for upgrade will be shared with our quality team for consideration in future improvements.

      If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    Joe B

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first computer had to be exchanged as it would not turn on and they send out a replacement with no problems, thanks Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yay!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for school so happy I got a really good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Dell Laptop for my daughter per her specific requirements and it fits her needs for college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. Don't expect to run any major software on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dell laptap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    imfound the unit not charging… thanks to best buy they willmreplace it and easily deal with best buy assistance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was in good quality when I purchased the item and has worked well for me ever since .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bang for your buck! No complaints so far all is well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST SHIPPING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST SHIPPIPNG, HACENT USED THE LAPTOP YET, BUT THE SPECIFICATIONS MEET MY NEEDS FOR THE PRICE, PLUS 12 MONTH FINANCING IS GREAT

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was perfect. Now it keeps restarting on its own in the middle of my work.

    No, I would not recommend this to a friend
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