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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 177 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the Inspiron 3420's responsive touch screen, excellent battery life, and ease of use. Its lightweight and compact size, along with its affordable price, are also frequently praised. While some users mention the limited storage, many find the performance and speed satisfactory. Overall, the positive feedback highlights the laptop's value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 177 reviews
  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted a laptop for her birthday. I told my husband to check Best Buy and sure enough Best Buy had the better price. I was able too o pick it up the day of her birthday with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphs are excellent. No issues so far. Price was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a straight forward laptop. Not too many frills but it’s extremely reliable, compact, and really gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LAPTOP FOR CLASS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this for class and it worked out great! The operating system is easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality, lightweight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a step up from our old Dell. Choose this one when our first choice turned out not to be available. We were pleasantly surprised. Would recommend this laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is just too elementary.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell laptop is okay, it is the basic, elementary laptop that serves simple purpose and nothing special about it. It lacks some basic function that I was expecting. It is not accepting flash drive and it is too simple for my likeness.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello RitaO,

      We would like to thank you for taking the time to leave us your review. We are sorry to hear that you are not 100% satisfied with your Dell Inspiron 3420 14 Touch Laptop.
      Furthermore, we always strive to get better and reviews like yours help us develop products our customers love.
      Your feedback with regard to the features and possibilities for upgrade will be shared with our quality team for consideration in future improvements.

      If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 3 out of 5 stars

    Review.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was perfect. Now it keeps restarting on its own in the middle of my work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Joe B

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first computer had to be exchanged as it would not turn on and they send out a replacement with no problems, thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Dell Laptop for my daughter per her specific requirements and it fits her needs for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dell laptap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    imfound the unit not charging… thanks to best buy they willmreplace it and easily deal with best buy assistance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yay!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for school so happy I got a really good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. Don't expect to run any major software on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bang for your buck! No complaints so far all is well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST SHIPPING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST SHIPPIPNG, HACENT USED THE LAPTOP YET, BUT THE SPECIFICATIONS MEET MY NEEDS FOR THE PRICE, PLUS 12 MONTH FINANCING IS GREAT

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was in good quality when I purchased the item and has worked well for me ever since .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality, great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the gaming our kiddo wants to do without breaking the bank. Great quality for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Keyboard and Speed but Lacking app Support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard but lacks support for desktop versions of Google Drive and Dropbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy. best customer service any where I purchased my first computer from there. You want best service best buy then go to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for college and she really likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very cute and smart laptop Best for my home All features are very good Good colors

    I would recommend this to a friend
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