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Customer Ratings & Reviews

Your price for this item is $428.31
The comparable value price is $561.69

Customer reviews

Rating 4.4 out of 5 stars with 1665 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,665 reviews
  • Rated 5 out of 5 stars

    Best Laptop i Have Had!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does everything I need and more, I actually purchased it because of a class and so glad I chose this Dell laptop most happy it has a windows 11. The price was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive laptop with enough memory and speed for casual gaming, surfing the net, watching videos, general business apps. It's lightweight and display looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell inspiron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little workhouse. Can even game a little. Got it open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy at 399

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good laptop for regular use. It has touch screen as well. Its i5 with 10th gen so you may experience little slowness when multitasking

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dell

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop love the durability and the strength I did have a few little options with th mouse pad and had to get it replaced, it’s happening again so just use a mouse

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent laptop for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop for the price. Does most things I need it to. One major downfall is the fan is quite loud at times. I am also not a fan of windows 11 at all, nor am I a fan of most newer Microsoft features like onedrive. So many unnecessary notifications and clutter… wish I could switch to mac but unfortunately I am not a millionaire. At the very least i wish desktop prices hadn’t skyrocketed in the past few years. My old hp desktop was far superior to this, and I’m normally a dell fan.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear shayes,

      We value your feedback and want to thank you for taking the time to leave a review of your Inspiron 3511. We are sorry to hear that you are experiencing an issue with fan noise. That is not the type of feedback we like to hear from our customers. Below I have provided troubleshooting steps to help resolve your issue.

      Below are steps to run a pre-boot diagnostic test that can help.

      1. Restart your Dell PC.
      2. When the Dell logo appears, press F12 key to enter One-time Boot Menu.
      3. Use the arrow keys to select Diagnostics and press Enter key on the keyboard.
      4. Follow the on-screen prompts and respond appropriately to complete the diagnostics.
      5. If the test fails, ensure to write down the error code and validation code.

      If your issue with fan noise continues this article can be used to further assist: http://dell.to/38XbfCV

      Should you need further assistance; we recommend that you contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best Regards,
      Summer@Dell Dell

  • Rated 4 out of 5 stars

    Perfect jack of all trades

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for school, work, and casual gaming. It is used every day and i love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop, every loads up quickly with it. Touch pad is really responsive. I would have like that the charging light was in the front not to the side where it plugs in and that when it is fully charged for the color of the light to change. Other than that highly recommend this computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dell Lab top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this lab top glad I chose this one it’s been great works great I love that it’s touch screen and I could use my pen to work it really awesome great graphics and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A happy customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best customer service and very helpful and he knew what he was talking about

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective hinge in monitor

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Dell Inspiron 3511 on 2/17/23. The right hinge on the monitor screen broke on 10/3/23. Because it was under warranty I was able to send it back for repair. It was returned to me on 11/10/23. Thirteen months later the same hinge broke again. They would not repair it again because it is now out of warranty. They admitted there was a defect with the hinge but now that it is out of warranty they call it 'normal wear and tear'. Never had a problem such as that with any other laptop I've ever owned in over 25 years. Dell Corp does not stand behind their defective products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Something new for the older folk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Dell, it is a challenge, something new, different! I am still trying to figure it out. I thought I knew how to work around Microsoft office programs but this one is giving me a challenge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really nice good Laptop, it's efficient and fast enough. The only complain that I got it's about the battery life, it runs out kinda fast, but takes to long to charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy is amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool monitor i enjoy it i still use it to this day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norma's Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I've had in a long time! Works well and even more than what I was needing! Although I broke-up with my boyfriend AFTER he purchased this for me... at least I have something to remember him by. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is more than I expected! Great purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for kids school. Very easy to use and we love touching screen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad design

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for a little over a year. No problems until one day I opened that laptop, and it tore the screen off in one corner. It is unusable and warranty expired. Bad design flaw. I have too many Dell Laptops that usually have a power button issue. This one just didn't last very long. I buy a different brand now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful! Stopped working after only 4 months!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop on the 9th of November 2022, I received it on November 11th 2022. It worked fine for the first four months, but in March of 2023, the screen started blacking out or has stripes of color across it after turning the power on. It also flashes white and amber sometimes where the charging cable plugs into the device. I literally cannot use this laptop anymore. I need a solution to this because there is no way that this should be happening considering how new it is and how little I use this device.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey LailahD,
      Thank you for taking the time to leave a review of your Inspiron 3511 laptop. We are sorry to hear that you are experiencing an issue with your screen going black. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate them to our quality team for improvements on current and future products. Below I have provided a troubleshooting link to help resolve your issue.
      Troubleshooting Display Issues: https://bit.ly/3Lfglir
      Should you need further assistance; we recommend that you contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Sincerely,
      Summer@Dell Dell

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