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Customer Ratings & Reviews

Your price for this item is $428.31
The comparable value price is $561.69

Customer reviews

Rating 4.4 out of 5 stars with 1665 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,665 reviews
  • Rated 5 out of 5 stars

    Literally a steal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works smoothly even after using heavily for years. One of the best laptops that I have used. It is definitely a steal at the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. I use it for business and surfing web. It is fast, has nice touch screen, and is relatively lightweight. I wish it had a back lit keyboard, fingerprint reader, and better battery, but for was a great deal for $390. Would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a great experience

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for at home casual use and I'm not very impressed. The fan is very loud and the computer is somewhat slow. The battery life is short. I won't buy this model again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thin is in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for nursing students. Love the ease of typing and touch screen. Thin and sleek for laptop bags.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC at a decent price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! No keyboard backlight, but slim and pretty quick. I upgraded the RAM and it's awesome for TV use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard drive issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good minus the fact that I've had it since June 2022 and we are in April 2024 and since 2023 I've had issues with the hard drive. Anytime i move it off a flat surface i get a blue screen saying my hard drive is not attached and then it beeps soo loud!! I have to cut it on and off before it works again. Of course I'm out of the warranty window so it is frustrating as i need it for work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price for a laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with the laptops good price I rolled back to Windows 10 Because we do not support win 11 it is in S mode whice needs to be turned off to install win 10 so far no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop all the qualities I needed for a remote job and my usual browsing best purchase I've made thanks to Best buy customer service recommendation. Great speed,easy to understand and price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet little computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. It’s lightweight. Touch screen works Well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality and Recommended

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has very good quality, with a very good processor of course, the point is that this is very good for daily use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comes with space and is usefeul.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it's perfect for me I can use is for personal and school use. I write programs on here and install other software and I haven't run out of space yet. The battery life could be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to use. A little tricky trying to add a printer. I’m glad I became a total tech person when I purchased the Dell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop at a reasonable price. Connects faster and efficient running of windows with lots of options. Battery life looks good so far.Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you pay for mostly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is good, but it gets hot very easily and the fans often kick it into overdrive. Just keep in mind you may need to buy a fan mat or something else so it doesn't overheat. I'm using it solely for school and some very occasional gaming, so it does what you'd expect for a computer of this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell - simple tool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for simple use that we needed it for. Really like the touch screen option and is easy to use and operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Laptop Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It is light and easy to use. It is fast and has everything I need. The only downfall to this laptop is that it gets hot very fast. I have to use a cooling fan under my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GiGi

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. User friendly and not too bulky. Light weight

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    RuneScape laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop runs two RuneScape accounts perfectly and is the perfect spec for low pixel gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great. And a really good price.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Had it about a year and its still operating smoothly. Only problem im having is the touchpad is a little finiky from time to time. So i hooked up a wireless mouse and all is good. I should add the pad only started having problems after a windows update. The picture quality is great. And the sound is very good. I just wish the battery life was better. About 3 hrs under normal use. Im very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic laptop, runs efficiently, easy to use.

    I would recommend this to a friend
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