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Customer Ratings & Reviews

Your price for this item is $428.31
The comparable value price is $561.69

Customer reviews

Rating 4.4 out of 5 stars with 1665 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,665 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great! I love the touch screen and the quick responsiveness.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Fine for simple tasks and doesn't break the bank. 2 years in and I have a problem with the hinge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No keyboard lights

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast, great for students, but I did not check out it does not have keyboard lights, it is so complicated when is not lights or at nights, the only one thing I am disappointed and battery does not even last 2 hours

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, highly recommended, it is very fast and does not weigh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works wonderfully and is lightweight. Speeds are adequate to support my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the screen the weight of the product and the touch screen part is my favorite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grad School Grab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn’t purchased a laptop in 13 years so this was a very intimidating purchase for me. Touch screen, number keyboard, light, price tag, this one checked all my boxes. It fits perfectly in my oversized purse. It accumulates scratches pretty easily on the top so I’ll need to purchase a skin soon. Other than that, it fits my grad school needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get your money worth on this one!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. Very fast. Able to run DAWS very good if you’re into making music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great laptop. Easy to use and setup. Fast processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Laptop. Up to date maintains the same speed. Touch screen and high quality display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on open box item. Works perfectly and no issues almost 3 years later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the speed, the screen is clear. It very easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this computer. It is fast and easy to move around. It is a perfect size to cart in a backpack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Good value. It is much faster than my previous computer. Perfect for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen makes it super easy to use and its very lightweight

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine for the price The touch screen is a nice feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Worth it.I bought it to replace my old laptop. It is fast and perform well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Labtop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great Labtop for the money light weight very compact i am happy with it just what i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works beautifully

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my mom as an upgrade and it works flawlessly. It boots up in great time with the nvme ssd that in it and it fits perfectly what she needs as a teacher. Highly recommend if you are a college student. It’s got all the power you need to get assignments done. And I personally use the AMD powered version of this computer with a couple small upgrades to RAM for audio engineering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple products never disappoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing piece of machine. Does everything I need and more. Fast, reliable and user friendly.

    I would recommend this to a friend
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