Customer Ratings & Reviews

Works Fine for simple tasks and doesn't break the bank. 2 years in and I have a problem with the hinge.

A perfect computer, filled all my needs and I have it for 2 years and its is perfectly new!

I've only had this laptop for about a month so I can't attest to its longevity, but it's perfect for the basic, everyday use of a college student. The only thing keeping it from being 5 stars for me is that the battery life seems to drain pretty quickly.

Computer runs good but we were wondering why its so loud!! So we took back off and there is no thermal paste on processor is this a thing? Its getting to hot so the fan is super loud and annoying

I have had a few problems with the pad not working properly and having to use the touch screen. It seems to come and go. Other than that it has been a great laptop.

Love my computer. It last all day and it’s very fast. The slim design makes it slightly harder to use on your lap but on a desk or table it’s perfect

Nice touchscreen laptop. Works nice. When Idle to sleep mode it’s a little hard to get it back up . Overall a good unit .

Love my laptop. I had needed to replace an older laptop from 10+ years ago for simple home use and even for a lot of the Office products. Price could not be beat. Very lightweight. Clear picture. Easy to transport.

Excellent purchase. I have been a user of Dell products for quite some time and this machine is working wonderfully as I would expect. The price was amazing and unexpected. Especially since it included a touch screen and a few other niceties that would not be on a machine priced this low.

It was a very good product. I like dell laptop. Also laptop performance is still very good.

Nice compact size. Very quiet. I dont think the fan really came on while i had the unit. I did have to return, the HDMI now only sends out low resolution. I needed higher resolution for an external 34" ultrawide screen.

I’ve had this laptop for over a year and I have not had any issues. It is pretty fast.

Great buy. Smooth purchase. For the price i think its great. I have young kids so this is the brand i buy

Great business laptop. This laptop is very fast. It is lightweight, the screen is beautiful, speakers are loud enough, the touchscreen is responsive and accurate. Very good at multitasking as well.

I purchased this surprising laptop for a work replacement. Of course as only I do I opened it up and it had a full size bay for additional storage for an 2.5 ssd. It also has another empty bay for more ram.

Great computer, got it for basic business work and just casual use! It does everything I need it to do! Love the touch screen feature, I didn’t think i would use it but I do all the time! Would definitely recommend this computer.

The computer had issues but dell was able to get us shipping info amd box for it and we semt it out and got it back in the same week it was fast and notified us theought the repair and were amazing.

Works ok after a couple of years. Seems like the battery doesn’t last as long now. Sluggish at times. Like the touch screen, but wish it had a lit keyboard. Decent for the price

Has some weird quirks but I have had it for a year and a half and it has been very reliable. Touch screen works great still. Can't beat the price

There are pros & cons. Pro - well priced. Cons 1) No backlight on keyboard & keyboard seems designed off-center by a single key....very strange. 2) Speakers mounted on bottom - very muffled. 3) Final con Is Microsoft itself (not Dell's fault) - comes prepackaged in 'S-Mode' preventing you from uploading any program or changing your search engine (other than Edge) that did not come directly from 'Microsoft Store' (very predatory). Easy fix is to hit Microsoft website and from there toggle Microsoft to take your computer out of S-Mode (the change is permanent)....thank goodness.