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Customer Ratings & Reviews

Your price for this item is $712.99
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The comparable value price is $949.99

Customer reviews

Rating 4.3 out of 5 stars with 792 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are satisfied with the Inspiron 7000 2-in-1 laptop's portability, touch screen, size, light weight, price, ease of use, and battery life. They appreciate its slim profile, perfect size, and the convenience of the touch screen. Many also find it easy to use and are impressed with its performance and battery life. However, some customers have experienced overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 792 reviews
  • Rated 5 out of 5 stars

    Affordable 2 in 1 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell Inspiron 13 7000 2-in-1 design is premium, and it can compete with the XPS 13. PROS High performance ( i5 11th generation processor) Affordable 2 in 1 laptop (less than $800) Premium design Full HD display Highly versatile CONS No CD/DVD drive This is the best 2 in one laptop you can buy under $800.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worse purchase ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop worked well for the first 6 months, It is always on the desk, it never moves from there, handled with care , it is not exposed to heavy work one day, the lid came off, the screen came off!! after that, I contacted Dell to report this issue and the answer was; as the issue is hardware damage related and not covered in the existing warranty! Worst purchase ever, don’t waste your money! Poor quality is not covered sorry! ! Bye bye Dell

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Luisa,

      Thanks for your review and we're sorry to hear about the build quality issues that you've experienced with your computer so far. Please take a moment to review Dell's One Year Limited Warranty here to see if your computer qualifies: https://dell.to/39iwZuX.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for a Hard drive that they were suppose to download of my old computer and there is nothing on it. Only thing I had backed up my geneaoloy and got it on paper. So I am covred.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Modernizing computer equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get loaded for use, nice keypad. Display, although small, is very clear. Purchased to replace an old desktop and also to be versatile to use as a tablet. Using a wireless mouse as I really don’t like the mouse on any keypad. Very happy with it at this point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An improvement from previous editions. Keyboard lettering is hard to read, Sound quality is only fair. It is a bit heavy,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pressured purchase but great outcome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has worked out very well for me a bit pricy but the 2 in 1 feature is excellant. Still trying to figure it all out but excited to see how much this computer can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and Performance at an incredible price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m Honestly blown away by this laptop and it’s performance. This laptop has all the categories that you want to meet in a laptop At an affordable price. This laptop can do everything from workstation needs to gaming. If you’re in the market for a laptop for I highly suggest just this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I love my computer. I use it for school and you can use it as a tablet to take notes. The video quality is amazing. Sound isn’t as loud as I wish but I can use Bluetooth headphones if I want to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and performance but keyboard letters and numbers are almost impossible to see during the day due to reflection from screen. Screen could be brighter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop. It’s perfect for what I need it for. The only thing I don’t like is the fact that I bought the extra protection, but I still get pop-ups.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Good for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the looks , the speed of it. When it's working, it's a great product, but it crashes often for no apparent reason.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Nann,

      Thank you for taking the time to share your input and review. We are glad to hear that you're pleased with the speed of your Inspiron. We are extremely sorry to hear that your Inspiron crashes often, and we would love to assist you right away. Here are steps that can help with your crashing issue:

      Here are the recommended steps for troubleshooting this issue:
      1. Restart your computer regularly
      2. Run the automated tools provided in the SupportAssist tool
      3. Run a complete hardware diagnostic test
      4. Scan your computer for malware
      5. Restore your Dell computer using Windows System Restore
      6. Reinstall Microsoft Windows
      7. Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss.

      We recommend following the steps above to resolve your crashing issue. If the issue continues, please contact Dell Support at your earliest convenience at 1-800-264-9896.

      Best,
      Wendy C.

      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 4 out of 5 stars

    Laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Dell laptop. The staff at Best Buy were extremely helpful and courteous. The Geek squad did an excellent job of setting up and moving all my data from my old laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good experience in the end

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finding someone to help me took a little while longer then I hoped. Other then that the checkout time was awesome once the associate was radioed to come help me with computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter who is a college student. Fast and reliable computer. Plenty of storage and power to run multiple apps at the same time. Built solid for the college life !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok...but!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was OK until today that it wasn't working, suddenly it didn't turn on and the battery turn low...then it worked, but I don't know what happened!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    invisible keys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very hard to see letter keys! I can't type without looking, the keys just blend in. Have to adjust screen forward to be able to see letters. I should've checked keyboard out before buying this one! Thought about returning it, not sure how that would work. as far as getting refund. or some credit on a different lap top! Not too happy with this one. Not sure how to fix this or just have to deal..

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello sadowner,

      Thank you for your review. We are sorry to hear you are experiencing issues with the keyboard lighting. To help with the keyboard lighting issue we suggest disabling the backlit keyboard when you are in lit areas. Below I have provided the steps to disable the backlighting and the full article link.

      Backlit keyboard options in BIOS
      1. Click the + sign next to System Configuration.
      2. Click Keyboard Illumination.
      3.* Disabled or Off - The keyboard illumination is off.
      *Dim - The keyboard illumination is at half brightness.
      *Bright - The keyboard illumination is at full brightness.
      4. Click Apply, and then Exit.

      How to turn off or on and troubleshoot backlit keyboard: https://dell.to/3tHbZ8X.

      Best regards,
      Wendy C.

      For further assistance, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 4 out of 5 stars

    Review of Dell Inspiron 7000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with newly purchased Dell. This is my third Dell in the last 12 years. I typically work in both an office and outdoor setting.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Not the Best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop less than 24 hours. It gets hot too fast. I returned it and got a lenovo yoga

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Nishak103,

      We are sorry to hear that you have decided to return your Dell Inspiron 7000 2-in-1 laptop. We can assure you that Dell takes pride in manufacturing quality products. Even if this particular product was not the right fit for you we hope that you will consider Dell in the future when you make your next system purchase.
      If you come across any questions or have concerns about Dell products, please don’t hesitate to contact Dell Support Team at the information provided below.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896 Dell

  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Fast but overheated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box, the laptop was quick and easy to use, but it kept overheating. If buying, buy it new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell inspiron 2in1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. You can use it too as tablet. The only complaint is that the battery will last for only 5hours unless you will configure it to time saver.

    I would recommend this to a friend