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Customer Ratings & Reviews

Your price for this item is $712.99
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The comparable value price is $949.99

Customer reviews

Rating 4.3 out of 5 stars with 792 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are satisfied with the Inspiron 7000 2-in-1 laptop's portability, touch screen, size, light weight, price, ease of use, and battery life. They appreciate its slim profile, perfect size, and the convenience of the touch screen. Many also find it easy to use and are impressed with its performance and battery life. However, some customers have experienced overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 792 reviews
  • Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in very handy at the end of the school year for final projects. The ease of going from tablet to computer is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good for the price, it was on sale when I bought it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased a new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the helpful service in purchasing a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Screen size is perfect, very dependable laptop and glad i picked this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My work laptop. Well made, lightweight, plenty of memory. Not enough USB ports, but otherwise very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop with responsive touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with good speed and a responsive touchscreen. Bought a pencil with it and it works amazing with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Dell is perfect for what I need it for and the staff was very helpful in helping me pick it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron 7000 2in 1 - 13.3" FHD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laiah Cruz is the best computing supervisor. She was knowledgeable explaining the product and very enthusiastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential laptop!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves the Dell laptop. Takes it everywhere and very versatile. Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for school

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. This is my first I ever owned and was super easy to set up. Using it for school with everything I need

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong item shipped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop urgently so decided to buy from Bestbuy instead of Dell website. It did come faster than the other one I ordered from Dell more than a week ago. However, I ordered an open box - excellent condition but received a satisfactory condition instead: scratch, no charger cord, no AC adapter. Had to return the laptop because I don't have any charger that works for this one. Customer service was nice and apologized for the inconvenient (stars are for that), explaining that the system doesn't specify the condition of the ordered laptop (that doesn't make sense to me, but okay). Not sure if I should try to order again - worried it will be a waste of time if they ship the wrong one again :/

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love for now no issues. Everything's going smoothly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy online shopping

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy curbside pickup. Purchased online. Haven't used yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paying process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay process was very difficult. Got disconnected twicw.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop, has served us well since we bought it. hinge is weak.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Well . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy sales clerk was great, the computer turned out to be a dud with something broken on the mobo on it. Returned it for an exchange, Geek Squad guys very helpful in facilitating. New one seems to be fine after 24hours. Score: Best Buy staff 5 stars, Dell 2 stars.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      jcroku,

      Thanks for your review and we're sorry to hear about the issues that you had with our initial computer. If you have any questions about your new computer you can check our Product Support Page here: https://dell.to/3gKjkyj.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy it at first but good thing I was convinced. Love It❣️ It’s user friendly & handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth operating system, love the ability to turn it into a tablet with the flip back screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop product. Will recommend for anyone to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Its great quality, works really well. It was not too expensive.

    I would recommend this to a friend