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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 527 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the Inspiron 7000 for its fast performance, lightweight design, and touchscreen capabilities. Many users appreciate its build quality and affordable price point. However, some users have concerns about its battery life, loud fan noise, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 527 reviews
  • Rated 4 out of 5 stars

    Great Student laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Finger scanner iffy sometimes but can type in my password and still get in. This was a replacement for an older model purchased July 2020. Under Geek Squad protection I got this replacement because the previous had mother board issues starting out. I use it for college work and works fine.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great portable work harware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little portable work laptop, only wish the battery would last a little more than advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Beautiful 4K Display

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and powerful laptop with stunning 4K resolution

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a great price and knowing its backed by geek squad is comforting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for Small Package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device for quickly meeting the computing demands of the office and family!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great for college

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is a great little machine. Bought this for a travel laptop for school and it performs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Inspiron 7000

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop performance and screen resolution for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for my girlfriend on her birthday. She loves it. No complaints at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface Pro7

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After research this last year I finally decided to get a new PC laptop & I wanted something small & easy to use wherever I go. Went to BestBuy & the salesperson was excellent. I finally came home with my new MS Surface Pro 7... under 13" & very easy to handle. I'm so very happy with my new Surface Computer. The service & very knowledgeable Salesperson made the difference for me to walk out with a great new small laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. This laptop is fast. The tablet feature is also very useful

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this computer, very light and very convenient to carry it in my purse!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Good value purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great NextGen machine for developers. Lightweight and easy to use. Excellent display and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but mighty.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old laptop had. An issue and I returned it to be repaired. Needed something to do work from home on. So after talking with the salesperson I bought this laptop. BB had a great sale going on and I was able to save major $$ on this laptop. My previous laptop was good, but the new one blows it out of the water. Speedy, great screen image, speakers on this smaller laptop sound better too.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    This Dell was not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had always wanted a Dell, so I decided to invest in good quality, but I am bummed. I bought this laptop mid March, battery life sucks, it does not last. I use it a lot for work. I took it to the Geek squad because it started glitching ( my chrome takes forever, microsoft teams will take forever) and was overheating, it even smelled like something had burned. Geek squad kept it for a few days and said everything was fine. I wish I could get a replacement, I do not want my money back, I need a laptop for work, but 1400 plus dollars was too much :( It is the perfect size though. I do not use the pen.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Diana,

      Thank you for your feedback and review. We are sorry you're having issues with your battery life and performance of your Inspiron. Below are steps that can assist with maximizing and troubleshooting any possible issues with your battery.

      1. Press the Windows key + R on the keyboard.
      2. In the Run dialog box, type Control and press the Enter key on the keyboard.
      3. On the top-right corner, in the Search box of Control Panel, type Troubleshooter and then click Troubleshooting.
      4. Under System and Security item, click Power.
      5. If you still have issues with your battery life this link can be used to help with power: http://dell.to/34UUp6t.

      Lastly, to make sure we can help in the future there are steps that can be used to improve performance overall. Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss.

      Best regards,
      Wendy C.

      For further assistance, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. I prefer the ‘13 over other sizes for its portability and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    quality build, fast and perky Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast, lightweight, business ultrabook. Well designed and a good price. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    12” dell laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school and work flow .. durable and not heavy great price ..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price. Bought it when there was a deal on this.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Dell 2 in 1 laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design on this laptop. Display is amazing, easy to use and navigate

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 1 out of 5 stars

    Chrome Crashes Constantly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for teaching remotely. I should mention that I am a former IT professional who decided to go back into the classroom. In our district, we use Google Classroom, which uses Google Meet. The first day everything worked great. I really liked the laptop. That night, I ran Dell Update and installed all of the updated, which included the flashing of BIOS. The next morning, during class, Google Chrome stopped responding. I had to force close it through Task Manager. I restarted Chrome. Same thing. I went through this at least 20 times over the next several minutes. I went into Dell Power Manager and changed the thermal setting to "Cool". I eventually shut it off while the kids were at Art class and let it cool down over lunch. I also installed Core Temp to monitor the temperatures. The rest of the day it was fine. This morning, same thing. Chrome kept freezing, even with just one tab open. The temperatures were pretty normal, typically in the 50s celsius. The CPU and memory utilization were both below 40%. Today, the freezes kept happening into the afternoon. I shut down the laptop and was able to teach class through my gaming PC and my iPad. I ordered a laptop with a discrete graphics card during my lunch and will return this one once the new one is ready for pickup. I really liked the trackpad, stylus, display, and portability. But if it can't handle Google Meets, it's useless to me.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      SomeDudeinCO,

      We're sorry to hear about the trouble that you've had with your computer so far. We're glad that you've tried to troubleshoot these issues. Have you tried uninstalling the program and re-installing it? We'd recommend trying this as well and seeing if this resolves the issues that you're having.

      Best,
      Bryan
      1-800-624-9896 Dell