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Customer Ratings & Reviews

Your price for this item is $1,189.99
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Customer reviews

Rating 4.3 out of 5 stars with 528 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the Inspiron 7000 for its fast performance, lightweight design, and touchscreen capabilities. Many users appreciate its build quality and affordable price point. However, some users have concerns about its battery life, loud fan noise, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 528 reviews
  • Pros mentioned:
    Touch screen

    Rated 1 out of 5 stars

    Chrome Crashes Constantly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for teaching remotely. I should mention that I am a former IT professional who decided to go back into the classroom. In our district, we use Google Classroom, which uses Google Meet. The first day everything worked great. I really liked the laptop. That night, I ran Dell Update and installed all of the updated, which included the flashing of BIOS. The next morning, during class, Google Chrome stopped responding. I had to force close it through Task Manager. I restarted Chrome. Same thing. I went through this at least 20 times over the next several minutes. I went into Dell Power Manager and changed the thermal setting to "Cool". I eventually shut it off while the kids were at Art class and let it cool down over lunch. I also installed Core Temp to monitor the temperatures. The rest of the day it was fine. This morning, same thing. Chrome kept freezing, even with just one tab open. The temperatures were pretty normal, typically in the 50s celsius. The CPU and memory utilization were both below 40%. Today, the freezes kept happening into the afternoon. I shut down the laptop and was able to teach class through my gaming PC and my iPad. I ordered a laptop with a discrete graphics card during my lunch and will return this one once the new one is ready for pickup. I really liked the trackpad, stylus, display, and portability. But if it can't handle Google Meets, it's useless to me.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      SomeDudeinCO,

      We're sorry to hear about the trouble that you've had with your computer so far. We're glad that you've tried to troubleshoot these issues. Have you tried uninstalling the program and re-installing it? We'd recommend trying this as well and seeing if this resolves the issues that you're having.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Dell Inspiron 7000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fast and responds well to commands.Graphics are as expected

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Multiple Shut Downs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look, specs and didn't know that it came with a pen when I purchased it. The screen is beautiful when watching videos and the speakers are very loud. The reason I rated it so low is because of two issues: 1. Battery life. On a full charge, the laptop barely made it 4 hours before hitting the 20% battery saver mode. 2. I bought the laptop on New Year's Eve. Over the span of a week, the laptop would randomly shut down (RAM issues) and would reset. This happened 4 or 5 times for me and I would lose all of my work. I exchanged it on day 8 for a Microsoft Surface laptop. Fingers crossed.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      HaynesA,

      Thanks for your review and we're sorry to hear that you decided to exchange your computer. In the future here are some tips to extend your computer's battery life:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      We'd recommend checking the update settings on your computer in the future if you face shutdowns again. You can set your automatic transfers to only run when you're not using the computer and therefore it should not shut down in the middle of your using it.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Everything in a laptop I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything I was looking for. Fast processing speed, great screen quality, small enough to travel with yet large enough to view the screen with great sound and user friendly. The angle of the laptop screen lifts the bottom just enough so it stays cooler in temperature than most flat bottom laptops. In addition this battery life seems to be about 14 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect so far. Fast, easy to use, and touchscreen. My wife loves it!

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hello Jonboy. Thank you for your great review. We are pleased to know that your wife is happy with the performance of her new Dell - Inspiron 7000 2-in-1 touch-screen laptop. This laptop comes with an Intel® Optane™ memory module, which optimizes the laptop's performance as your wife will be able to get things done faster and easier.

      Thank you for choosing Intel!

  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. Fast, Smooth and good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great 4k laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, lightweight and fast boot. Really like slim design and product support.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic computer! I got a really great price with the Deal of the Day!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Excellent laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound through the headphones, color resolution, and build quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful, yet light, laptop. Wish it would have a few more usb ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for light corporate use. Good performance and battery life.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery life sucks

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery won't hold a charge. It's a nice laptop and holds it's purpose as long as it stays plugged in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter. Something glitches on the screen and went back to BestBuy for a replacement within the two weeks guarantee. Customer service is excellent. Replacement for the computer is at parr. Maybe we just got unlucky with the first purchase(defect), but the replacement is what was expected, efficient and perfect for my highschooler.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good computer , the best that I ever had really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saurabh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal I ever got. Snappy, light and the display is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    NICE AND COMPACT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice PC. Nice and compact. Perfect for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Replaced our 12 year old one. Great price for the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows 11 download ready

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased then 12 days later priced dropped 100$ 16 days droped 200$ No refund difference by store! But It is Windows 11 ready wait for availability. Nothing installed 2010 made. Must subscribe to all aps you want/need.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great quality! Great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for in a compact touchscreen laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fluid and compact device, not to mention the camera quality is crisp.

    I would recommend this to a friend