Customer Ratings & Reviews
- Model:
- i7415-A906BLU-PUS
- SKU:
- 6458907
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers value the Inspiron 7000 2-in-1 laptop for its touchscreen capabilities, affordable price, lightweight design, and long battery life. They appreciate its portability and ease of use, making it suitable for various tasks, including schoolwork and work-related activities. However, some customers have concerns about the durability of the hinge and the occasional fan noise.
This summary was generated by AI based on customer reviews.
New Dell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to transition to after my last Dell started failing
I would recommend this to a friendPurchased physically
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product for daily use. Bought from best buy store
I would recommend this to a friendGreat product!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ipad love it, helps me in my work, very fast
I would recommend this to a friendAMD
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for non-gamers. Good quality with AMD
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love.......................!!!!!!!!..............
I would recommend this to a friendgreat Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and great service provided by the device
I would recommend this to a frienddecent laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.black keyboard hard to see in dim light a few slow responses to keys had weird noise soon after purchase and took in to check
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hi Acceptablelaptop,
We appreciate your valued feedback. We apologize for the problems you have come across with your Inspiron 7415 2 in 1 that have made it less than enjoyable. To help with the keyboard backlight issue, I have provided a link to help troubleshoot. As for the slow keyboard response, we recommend making sure all drivers and downloads are up to date on your system. I have given you a link to the Drivers and Downloads page for your PC so you can check for and do any applicable updates.
How to turn on/off and troubleshoot the backlit keyboard: https://dell.to/3dPb1jS
Drivers and Downloads Page: https://dell.to/3DIlzvS
After utilizing the troubleshooting options provided above, if the problems are not resolved, please contact our support team here: https://bit.ly/DellSupportTeam.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
Great little laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for me! Great battery life and speed!
I would recommend this to a friendversatile computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect little laptop for a newly retired individual.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and excellent laptop for the price
I would recommend this to a friendGreat Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for everyday. No problems. Love it!!
I would recommend this to a friendDefective hinge not covered by warranty
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price to performance ratio-wise, the laptop is excellent. I used it for classes in my university as a computer science major, and it was able to handle any tasks thrown at it. My one complaint with the laptop is that the touchscreen accuracy is abysmal, but at least good to click X and scroll. The reason for 1 star is that around 2 weeks from when I bought it at the store, I started feeling that the right hinge was a little loose, but I just chalked it up to it, naturally being like that. It wasn't until the return period had passed after two months and a half that the hinge actually came apart. Then a week after that, the screen started to crack from the bottom right as the pressure from essentially missing a hinge weighed on it. I contacted Dell Warranty to see if they would cover this as I'm assuming the hinge was defective otherwise horrible product quality, but they do not cover it, so :/ So I would say it's pretty terrible for only getting about 4 months of use from the laptop. It still might be worth a buy, though, if you get a lucky draw on a non-defective model.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear Liamundus,
We would like to thank you for taking the time to provide us with your feedback. We apologize for the issues you have come across with your Inspiron 7415 because its hinge broke. This is certainly not what we like to hear from our valued customers. We will share your comments with our quality team so improvements can be made now and in the future.
If you have any questions or concerns about this product, please use the information below to contact Dell at your earliest convenience.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Good product!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great work laptop for car use. Quality is awesome!
I would recommend this to a friendGood laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great basic laptop for checking emails. Works well.
I would recommend this to a friendUsed for 1 week
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I kept having problems with the screen glitching, so I returned it. While I was on Zoom, the call dropped because of unnecessary updates. There were so many updates needed, I felt it wasn’t worth it. I returned it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Andrea,
Thank you for taking a moment to share your experience. We are sorry to hear that you experienced issues with your screen glitching and we would love to assist you as soon as possible. Here is a link to an article that can be used to run a Self-Test on the screen to help diagnose the issue: http://dell.to/2XeDTdr.
Lastly when it comes to the updates, rest assured that is sounds like your system is operating normally. There are typically a number of operating system, firmware, and BIOS updates that release between your Inspiron leaving the factory and it arriving in your hands. Depending on your usage, these may require multiple restarts to finalize. If needed in the future, we recommend you proceed as it is critical these updates are installed so you have the best possible experience to date. You can check the progress of these updates within Windows Update settings as well as the Dell Update application that came pre-installed with your device.
If you come across any questions, issues, or concerns, we invite you to review the product Support Page of your Inspiron.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Power issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the lap top but it had a power issue and best buy refunded it instead of exchanged it so it was a bad experience.
I would recommend this to a friendHorrible in every aspect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible laptop, horrible battery, can't output 4k with usb c port, terrible trackpad.
No, I would not recommend this to a friendDo Not Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hinged cracked on the laptop which caused a crack in the screen. I read there is a class action laswsuit. Do not buy
No, I would not recommend this to a friendtouchscreen is nice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is very helpful for anyone in grammar school/high school you have to be very careful with saving the battery and touching the pad too hard
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello Darius,
We appreciate you taking the time to leave us your review. We are glad you are enjoying your Dell Inspiron 7415 2-in-1 computer but we are sorry to hear that you are not 100% satisfied with it because its battery is not lasting as long as you would like and the touchpad is too sensitive to the touch. We will share your comments about these issues with our quality team, so future improvements can be made.
To help the battery to perform better, we recommend changing the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver features.
You can read the full article here - http://dell.to/2vfXWf4
If the problem with your battery is not resolved after applying the troubleshooting tips above, please reach out to our support team here for further guidance: 1-800-624-9896.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Disappointed in Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm having some questions/issues with my new Dell laptop and just spent 1 hour trying to get answers and/or get an appointment scheduled. Very frustrating getting Geek Squad service!
No, I would not recommend this to a friend