Customer Ratings & Reviews

I am really enjoying this laptop. I like that it's lightweight, fast, and efficient in helping me get basic things done such as college assignments, save pictures, and use for browsing/purchases online, etc. This laptop is small and easy to carry around!

Hinge wen bad within a year, causinf the screen to pull apart. Luckily I still had some manufacturer warranty so they replaced it. Was a very long wait but at least they got it done

Bought this for my daughter, The hinge on the right side just broke and she is scared to use it. This is a flawed design and defeats the purpose of the 2&1

Pretty good if you hold the laptop by the bottom right corner it will click the mouse, other than that it's an amazing laptop

Great laptop ,fast and efficient. Touchscreen and also 360 flip allows to use as a tablet.

Very good had it for 3yrs now. Barely got a situation with it , getting it looked at soon

I am very happy with this new laptop. It has a ssd which makes it very fast and has enough storage space for my needs. In addition it has a touchscreen and a variety of ports which are extremely useful.

It’s an alright laptop, it’s not a top tier laptop but for $600 it does it’s job and it’s relatively quick. I personally downgraded to windows 10 pro and the laptop had no issues with that. One major issue I noticed right off the bat is that if your arm is resting on the sides of the trackpad the mouse will be clicking. So without asserting force onto the trackpad itself you can still have it activate which can be annoying at times. Other than that issue the laptop has been great so far, and without all the bloatware because I did a fresh windows install it’s pretty good.

I generally like it but I do not like all of the pop ups I’m getting. It seems like once you say no, they don’t take no for an answer and you are clicking off the same popup every single day…and it’s just not one.

Perfect replacent for my 10+ yr old laptop. This device is fast, light, and does exactly what I need it to do. The ability yo use it as a touchscreen device is an added benefit.

Every HP laptop i've owned, i've had issues with it, decided to go with a new brand and choose dell. Honestly I don't know why I didn't go with dell before, I love this laptop

I've had this product about a month now and I have no complaints. It's so light weight, love the touch screen, very sleek and the conversion from laptop to tablet is soooo cool!

Excellent laptop! I love the way Dell built this because of its features like flex, touchscreen & fingerprint reader. Even my 4 year old son who is doing online class can easily use this laptop for his online school.

I like the tablet overall but the hinge broke about a month after the warranty expired and I didn’t use the computer that much.

Very good computer in many ways: fast, good battery, keys lightweight and easy to type on, outwardly sturdy and durable, plus I like the size and the color. I do have a couple of minor issues with the sharp corners that have already scratched my leg, and a camera that could be better, but otherwise I like this computer. The main issue it has is with tablet mode sensor in hinge. I purchased this computer and could not get it to go into tablet mode. After one online Geek Squad chat and two trips to a Best Buy store to visit Geek Squad, we figured out it would work part of the time when opening it very slowly, but still would not switch on all of the time. I was told that the sensor was "finicky"- it might be a faulty sensor, or it might just be a delay in Windows 11, to just keep playing with it a few more days before my return window ended. I then found out that my sister-in-law had also happened to have just bought this same computer and the tablet mode sensor worked fine on hers. She and my brother both played with mine and confirmed that my computer did not work like her computer does. So, I returned it and purchased another one of these computers. Low and behold, the sensor still has the same sensor issues (though the 2nd one does seem to work a little higher percentage of the time). I then went and played with the floor model in store and that one wouldn't work at all, no matter how slow or how many times I opened it. Other different computers on the floor would work all of the time, no issues. So apparently there is an issue with the sensor in this model. I like the computer, but I can't keep buying it and returning it for not working, hoping to find one that does work as it is supposed to. It looks like it is just hit and miss on the tablet mode sensor, so beware and at least keep an eye on it if you purchase this computer.

I purchased this laptop 2 years ago and still love it to this day! I use it daily and have never once had any issues! I’ve also used it while in college and it was fabulous! Highly recommend!

Good price for all around school laptop. Fast processor and god graphics. Sound basic. Light weight and fits comfortably into a backpack

Excellent product for the right price!!! You get speed with a great display, it’s a laptop and a tablet all in one! The touch screen makes it super easy to adapt from a phone to laptop!

This laptop/Tablet is a pretty good product. Its fast and easy to use, has some great features, and has a quality feel. However, my experience has been tarnished. I bought this for my wife for her Birthday back in September. She just started online college, so this was a huge upgrade from the laptop she was previously using. It was a functional gift. After about a week of normal use, it suddenly stopped working. We could not get it to fully turn on. Just a black screen. She mainly used it while plugged in so it wasnt a battery issue, just a completely dead screen. I exchanged it in store no problem. Now, a month after that, the charger is fried! It somehow seems to have gotten corroded inside the charger. She very rarely unplugs the charger from the device at all, so I am not sure how this happened. We havent had it near moisture or anything. And now I am forced to purchase a $50 plus charger to get the OEM. Just seems odd that a $900 device would have these issues so soon after purchase, no?! And since this uses a different charger than every other laptop we own, I have no choice but to buy another one.

Awesome little machine. Fast and powerful. The battery could last longer but, I’m happy with the purchase.