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Customer Ratings & Reviews

Your price for this item is $199.99
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Customer reviews

Rating 4.5 out of 5 stars with 859 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Inspiron 7000 2-in-1 laptop's touch screen, speed, weight, price, battery life, and color. They appreciate the convenience of the touch screen, the fast performance, the lightweight design, the affordable price, the long battery life, and the stylish color options. However, some customers have concerns about the laptop's heating issues, limited storage, non-functional fingerprint scanner out of the box, the lack of an Ethernet port, and the limited memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 859 reviews
  • Rated 4 out of 5 stars

    Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice computer! Easy to set up and like how light it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to maneuver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to figure out how to maneuver through my new computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer and accessories

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and was the best size for my requirements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for anyone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, right size, provides all the uses I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works flawlessly, my daughter is so happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for online classes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for students who will be doing online classes this fall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very useful and easy to manage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything I need. Great product. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product with value for money! works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4 my son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is really easy for my son to navigate and used.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    Bad Laptop and Support team

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this laptop or from Dell. Less than a year after buying this laptop the wifi is starting to act up. Tried to get help from Dell support three times and they all failed to fix the problem or offer solutions. They have a poor support team and they sell a bad product. And I was told by Geek Squad they do not work on Dells. Memory of it sucks too, they predownload a bunch of stuff that you need so realistically it is 256 GB of free space. Go to a different company.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Carla,

      Thank you for sharing your experience. We are sorry to hear about the issues you have had with your Wi-Fi connection and getting your issue resolved. We greatly appreciate your feedback. A Wi-Fi issue can definitely cause some problems, we understand your frustration. Here are some steps you may take to further troubleshoot the concern:

      1. Ensure the computer has the most current BIOS update, for more information refer to Dell Knowledge base article What is BIOS and How to Download and Install the latest BIOS?
      2. When troubleshooting a Notebook, move it within 3-9 feet (1-3 meters) of the wireless router.
      3. When troubleshooting a Notebook, make sure the wireless switch is on.
      - For more information refer to the Dell Knowledge base article, How to Turn the Wireless Antenna On and Off on a Dell Computer.
      4. Turn off and then turn on all the devices on the network to reset and synchronize them, for more information refer to the Turn Off and Then Turn on All the Devices on the Network section.
      5. Make sure the latest driver is installed, for more information refer to Dell Knowledge Base article, How to Use the Drivers and Downloads Website.
      -Note: The driver is located in the Network section. You may need to transfer the driver by memory key from another computer or use a network cable connected to the computer needing the driver.
      6. When troubleshooting a Notebook, make sure the correct network name (SSID) and key (if any) were used to create a profile.
      7. When troubleshooting a Notebook, configure the wireless adapter settings for optimal performance, for more information refer to the Configure the Wireless Adapter Settings for Optimal Performance section.

      If you still have issues with your network connection this link can be used to assist further: http://dell.to/38daC9.

      Best regards,
      Wendy C.

      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 4 out of 5 stars

    eeeewwwww

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks Great! Feels Great! Works.... SLOWLY!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Open box laptops from best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy open box laptops from best best. Several scratches and dents on the laptop but that's ok don't mind that. However, Windows keys were missing on windows that came with the laptop. Laptop sdd showed 7000 hours of use. Not quite sure how this laptop is an open box. Lastly dell warranty was already expired back in Aug 2021. Overall the laptop is great machine with solid specs and expendable ram and ssd. Ryzen 5 runs strong producing minimal heat. Slightly disappointed with best buy this time - they shouldnt be selling used laptops with expired warranty and advertising this as an open box item. When this has been clearly used for more than 6 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for school work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good computer.. This will definitely work for school work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SCHOOL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good choice . I'm a Single Mother and the price fit .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer well worth the cost. Very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a regular office and home use. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    still learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use this computer, the email is different

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for school work and for any other thing needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron 14

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my very own laptop computer. No sharing

    I would recommend this to a friend