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Customer Ratings & Reviews

Your price for this item is $749.99
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The comparable value price is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 1459 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the Inspiron 7000 as a user-friendly laptop with a responsive touch screen and an illuminated keyboard. Many customers appreciate its lightweight design and find that it offers great value for the price. The laptop's performance and battery life also receive positive feedback, with users praising its speed and long battery life. However, a few customers have expressed concerns about the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,459 reviews
  • Rated 1 out of 5 stars

    Crapy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Platitudes instead of service. Product d id not w ork, staff did not ca re. Fyres fr om now on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have to return it because the battery doesnt hold charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an open box purchase. It kept shutting off and turning itself on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Dell usually a great product but this Dell seems to always have issues.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dmac76,

      Thanks for your review and we're sorry that your computer is not meeting your needs. We'd recommend checking our Product Support Page for answers to some of your questions: https://dell.to/3kGMNtu.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    could not even turn on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not even get it to power on. Tried to charge it all night

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Cowgirl77,

      We would like to thank you for taking the time to provide us with your feedback. We are sorry to hear you are experiencing issues with your Inspiron 7000 2-in-1 because it is not booting up. Below I have provided a link to help resolve this issue. On that page, you can choose between, no power, no post, no boot, or no video. Once you choose you can find the options to help troubleshoot and resolve that issue. We would also suggest making sure all your drivers and downloads are up to date on your PC. I have also given you a link below to the Drivers and Downloads page for your computer.

      Resolve Boot Up Issues: https://dell.to/3sdfce6

      Drivers and Downloads Page: https://dell.to/3HbSoTA

      After utilizing the troubleshooting options provided, if the problem is not resolved, please contact our support team here: 1-800-624-9896.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    ASHI is not my name!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you had read my last review you would have contacted me, why waste my time!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a day, put it to sleep and now it won’t turn on.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi MsRod,

      Thank you for taking the time to leave us your review. We sincerely apologize for the trouble you have had with your Inspiron 7506 2 in 1 not turning on. This is certainly not what we like to hear from our valued customers. Below I have provided a link to help resolve this issue. On that page, you can choose between, no power, no post not boot, or no video. Once you choose you can find the options to help troubleshoot and resolve that issue.

      Resolve boot up issues: https://dell.to/3sdfce6

      If you still experience this issue after you have finished troubleshooting your system, please feel free to contact our support team here: 1-800-624-9896.

      Best,
      Ashley@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    dell laptops are junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all dell laptops at best buy are junk dot buy open boxs laptops you will get rip off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Subpar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc is over priced I’m glad I got it back in time to trade it out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen says test mode, apparently no one knows how to fix it.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello lgharris,

      Thank you for your feedback and review. We are sorry to hear about the trouble you are having with your screen saying test mode. We can imagine how frustrating this could be, and would love to help right away! We have provided steps that can be used to diagnose and troubleshoot the issue.

      1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
      2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
      3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
      4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
      5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
      6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
      7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
      8. You can read the full article here - http://dell.to/2uj1Sby.

      If you still run into trouble with your system, you can contact Dell directly with the information below via Chat or Call.

      Best regards,
      Wendy C.

      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning and exchanging for another brand.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Dishwasher,

      We appreciate you taking the time to leave us your review. We are sorry to hear that you have decided to return your Inspiron 7506 2 in 1. We can assure you that Dell takes pride in manufacturing quality products. Even if this particular product was not the right fit for you we hope that you will consider Dell in the future when you make your next purchase.

      If you require further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Ashley@Dell Dell

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a piece of crap, do not buy it crashes and locks up

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Fred,

      Thanks for your review and we're sorry to hear about the crashes that you're experiencing. We'd recommend diagnosing the lock-ups with these steps:

      1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
      2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
      a) Start the computer.
      b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
      c) Select Safe mode with Networking and press Enter.
      d) Log on as the administrator or as a user with administrative access.
      e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
      3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.

      You can read the full article here - http://dell.to/2tW5m33.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer i got it in 2021 still works and runs the same when new. The 4k screen is very nice to watch movies. And i love the touch screen and light up key board. I also bought the pen to do drawings. Its the best I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All star I love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, I really love that it’s touch screen cause sometime I don’t like using the mouse. Really good, go and get it you won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Real solid 2in1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on the go…best laptop I have had in a long time….super quick

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great middle of the road laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for about a week now. Out of the box I had quit a few issues. The curors was contantly freezing. Programs were crashing, and if was slow. Turns out if needed a ton of windows updates, and some driver updates. That for whatever reason were not address at initial setup. Which is not a knock on Dell or this PC, but on windows. Once I got that out of the way it was work great. Keyboard and screen size are good. The full size keypad is a nice touch. Startups are fast. No issues with screen. I am coming from a 4k 13.3 So this is not as vibrant but it is a good screen. Battery life is much better then previous laptop which was also a Dell. So far this laptop fits my needs well and I am happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in 2021 and in 2024 still working as new, battery life is ok. No complain at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELL Best Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a professional laptop you will never regret buying it it has all features you need and the most important if the metal frame and how it could flip like a talent

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Mouse touchpad NOT working after only 2 years!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop in September 2021. It is now January 2024, however my issues started around August 2023. The mouse touchpad randomly works and randomly doesn't work. The majority of the middle is dead with only the outside of the mousepad working. I also have problems with the computer screen being flipped upside down like I had folded the screen backwards to turn it into a big tablet although I had not folded it, just closed it like a normal laptop. The third problem I have is my computer will go to sleep and when I press a key or gentle clock the power button to awake it, it doesn't wake up and I'm sitting for several minutes trying to awake it and try to hold the power button down to see if it died or shut down by itself. Once awake it's like it had restarted although I know it was only in sleep mode. I think it is absolutely ridiculous a 2 year old computer that cost me $1,059 is having problems; ESPECIALLY with the mousepad. Unfortunately, it's been 2 years and Dell only has a measly 1 year warranty for a THOUSAND DOLLAR laptop!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop now for three years and it is great. I use it mainly for school but its perfect for work and watching movies. I would definitely buy again!

    I would recommend this to a friend