Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $959.99
Clearance
The comparable value price is $1,199.99

Customer reviews

Rating 4.4 out of 5 stars with 667 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers love the fast performance, touch screen, and lightweight design of the Inspiron 7000. They appreciate the amount of storage and find the price to be reasonable. However, some customers have concerns about the battery life, fingerprint scanner accuracy, overheating, loud fan noise, and limited port selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 667 reviews
  • Pros mentioned:
    Speed, Touch screen
    Cons mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Very Nice Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this Dell has been a welcome relief in replacing my old computer. It's fast, has a clear display and plenty of space. There are 2 minor complaints. The keys are difficult to see with the backlight on, unless you are in the dark and the sound is not the best. The Geek Squad was able to download all my files and information from my old computer to the new one quickly. Overall, I am very happy with my Dell. Of course, time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Great laptop for college

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 100% satisfied with my purchase. I recommend this computer to any college major or anyone. This computer looks very premium and modern. The screen brightness is great. I sometimes have to lower the brightness because it's that bright. The graphics are so rich in color. I decided to get this laptop because it has a great screen size, numeric keypad and backlit keys. The big screeen allows me to have enough space for 2 windows side by side and the information is not crammed. PROS -backlit keys -fingerprint reader to login into the computer fast -thin bezels -alexa is bulit in -comes with windows 11 -beautiful silver color -built in webcam cover slider -airpods connect instantly and works great -touch screen and 2 in 1 laptop that workslike a laptop and tablet -numeric Keypad -really great keys for typing - Has all ports including USB-A (needed for my printer), SD card, USB-C, even HDMI -laptop is light and not chunky or heavy -the audio is great with wired earbuds and their is no lagging or delay when a video is paused CONS -battery life is not the best I had at the most 5 hours (Full charge lasted Lasted 4 hrs and 58 minutes ) of battery life doing college homework and the screen was very bright -backlit keys are kind of hard to see during the day or in a lit room -track pad is kind of hard but it takes getting used to it and its not bad, but is not the best either -camera could be better not very HD or bright -their is a slight delay in the audio when a video is paused for more than 20 seconds then played in youtube with the airpods

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Heat, Keyboard quality

    Rated 4 out of 5 stars

    Good unit, BUT…….

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid computer. Beautiful display. Sound is less than ample. Produces a significant amount of heat. Keyboard would’ve been much better with black or dark grey keys. Difficult to see the keys due to the silver color keys.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Stays true to its name!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile laptop with 360 flip. Can be used as a laptop or iPad Responsive touch screen with stylus Sleep model and extremely light weight

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen, Weight

    Rated 5 out of 5 stars

    Dell Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Runs quick, great display, very light and has plenty of space. I was leary on getting a Dell, however once again Dell did not disappoint!

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    I LOVE MY DELL

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is only one thing I do not like about this product and that is the keyboard backlight. When backlight is on you can not see the keys and I believe light from screen also contributes to this problem. If the keyboard backlight could be changed to maybe dark blue or dark green, I believe it would correct this problem. Otherwise I love my laptop. What I want quickly comes up on the screen without the tapping of finger while waiting, as if your tapping finger will make it come up faster. Thank you dell and Best Buy for such a wonderful product that is so easy and fun to use. For being my first laptop I ever purchased, I am happy with product I selected for personal use and business use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great, highly recommended

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this computer for school basically every day since i bought it. No issues, runs amazing, the battery lasts a really long time if im just running something like Microsoft Word, but if I'm working in Ableton or VisualStudios I'll need to plug in after 2 hours or so. Thats not bad though, it's expected with more demanding programs with just a laptop. I hardly use the touch screen and have never folded it to use as a tablet. Lightweight so good for carrying around class.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a good laptop but consider the keys because it's hard to see the keyboard during certain times. The keyboard is the same color as the computer which makes it hard to see at certain times. We add to buy a black keyboard covering for the keys...see photos of the covering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mix of portability and power

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for all my office and school work as well as for some gaming. I take it everywhere and it delivers exactly what it promises. Perfect mix of portability and power. Battery could be better but they did not overpromise in that front so it deserves a 5 star no doubt!

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    Screen turned completely green for 20 sec

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is adorable. However, within 2 days of purchasing the laptop I experienced issues. The screen literally turned completely green. It lasted for approximately 20 seconds and occurred twice within a 2 minute span. I decided to only keep the tablet for week to see if it happened again. Fortunately, it did not occur again but I still felt uncomfortable keeping it. I spent over $1k on this tablet and to experience an issue the second day had me worried and confused.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello 1ross,

      Thank you very much for your valued feedback. We are sorry to hear that you have experienced some issues with your new Dell Inspiron 7506 because its screen turned green a couple of times.
      Just for your reference, I have provided a solution to resolve this issue in case it occurs again. We recommend making sure, that all drivers are current and up to date. I have provided a link to the Drivers and Downloads Page for your Inspiron laptop where you can check for any applicable updates.

      Drivers and Downloads Page: https://dell.to/36sJ4Pb

      We also recommend following these troubleshooting tips:

      1. Run the automated tools in SupportAssist to ensure that the drivers and BIOS are up to date and your computer is optimized
      2. Verify display or video issue on an external monitor
      3. Check for physical damage on the LCD screen
      4. Run hardware diagnostics on the LCD screen
      5. Verify the display or video issue in Windows Safe Mode
      6. Download and install Microsoft Windows Updates
      7. Change the video or display settings, and adjust the brightness
      8. Touch screen troubleshooting
      9. Run a Video Stress Test using Dell SupportAssist
      10. Perform a Windows System Restore
      11. Restore the computer to factory defaults

      The whole article on this subject can be found here:

      How to Troubleshoot Display or Video Issues on a Dell Laptop: https://dell.to/3pE7wm4

      If you need any technical support in the future or have a question about your Dell product, please don’t hesitate to contact the Dell Support Team at 1-800-624-9896 at your earliest convenience.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    DO NOT BUY!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never write reviews, PLEASE DO NOT BUY THIS LAPTOP! SO MANY GLITCHES!!!! I keep getting blue screens since right after I bought it. I contacted costumer support SEVERAL TIMES and not only they did not find the issue but they wanted to CHARGE to check if my software had any issues. TERRIBLE! BUY AN ACER OR ANY OTHER BRAND! I had an Acer laptop before this one that ran smoothly for six years, I just wanted a better one to run some more complex data analysis. The laptop was NOT cheap! I thought I would get good costumer support, but it was TERRIBLE!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Dell Inspiron

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent and very fast and very convenient. I always like Dell products compared to other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very fast and responsive. Powers a 27” he monitor as a second screen.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Worse keyboard ever!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate it! Very hard to read keyboard! You can not read the keys unless you are in the right light. HATE IT

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear KayL,
      We want to thank you for taking the time to leave a review of your Inspiron 7000 2-in-1 touch screen laptop. We are sorry that you are not satisfied with your keyboard lighting. We recommend disabling the keyboard lighting to make it easier for you to see. Below I have provided steps to help resolve your issue.
      Backlit keyboard options in BIOS
      1. Click the + sign next to System Configuration.
      2. Click Keyboard Illumination.
      3.* Disabled or Off - The keyboard illumination is off.
      *Dim - The keyboard illumination is at half brightness.
      *Bright - The keyboard illumination is at full brightness.
      4. Click Apply, and then Exit.
      How to turn off or on and troubleshoot backlit keyboard: https://dell.to/3tHbZ8X
      Should you need further assistance; we recommend that you contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Regards,
      Summer@Dell Dell

  • Pros mentioned:
    Battery life, Speed, Touch screen

    Rated 5 out of 5 stars

    A Powerful Fusion of Performance and Versatility

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating: ⭐⭐⭐⭐⭐ (5/5) The Dell Inspiron 7000 2-in-1 15.6" FHD Touch-Screen Laptop, equipped with an Intel Core i7 processor, 16GB of memory, and a generous 512GB SSD + 32GB Optane storage configuration, is a commendable blend of power and flexibility. As a user who demands both performance and versatility, this laptop has exceeded expectations, offering a seamless experience across work, entertainment, and creativity. Performance Powerhouse with Intel Core i7: ⭐⭐⭐⭐⭐ (5/5) The Intel Core i7 processor delivers exceptional performance, effortlessly handling demanding tasks and resource-intensive applications. From multitasking to content creation, the laptop's processing power ensures a smooth and responsive user experience, making it well-suited for both professional and personal use. Expansive and Responsive 15.6" FHD Touch-Screen: ⭐⭐⭐⭐⭐ (5/5) The 15.6" FHD touch-screen display enhances user interaction and productivity. The touch functionality is responsive, making navigation and task execution a breeze. The FHD resolution ensures crisp visuals, vibrant colors, and an immersive viewing experience, whether working on documents, streaming content, or editing photos. Generous Memory for Multitasking: ⭐⭐⭐⭐⭐ (5/5) With 16GB of memory, the Inspiron 7000 2-in-1 provides ample headroom for seamless multitasking. Users can effortlessly switch between applications, run virtual machines, or engage in resource-intensive workflows without experiencing performance bottlenecks. The generous memory capacity contributes to a fluid and efficient computing experience. Swift and Ample Storage Configuration: ⭐⭐⭐⭐⭐ (5/5) The combination of a 512GB SSD and 32GB Optane storage strikes an optimal balance between speed and capacity. The SSD ensures swift boot times, rapid application launches, and fast data access, while the Optane memory further enhances system responsiveness. Together, they create a storage configuration that excels in both performance and storage capacity. Versatile 2-in-1 Design: ⭐⭐⭐⭐⭐ (5/5) The 2-in-1 design allows the laptop to transform into various modes, including laptop, tent, stand, and tablet, providing versatility for different use cases. Whether typing, presenting, watching videos, or using touch-based applications, the laptop adapts to the user's needs, adding a layer of flexibility that enhances overall usability. Backlit Keyboard for Enhanced Productivity: ⭐⭐⭐⭐⭐ (5/5) The backlit keyboard is a thoughtful addition that enhances productivity, especially in low-light conditions. The tactile and well-spaced keys provide a comfortable typing experience, making long typing sessions more enjoyable. The inclusion of a numeric keypad adds convenience for users who frequently work with numbers. Impressive Build Quality and Design: ⭐⭐⭐⭐⭐ (5/5) Dell's attention to build quality and design is evident in the Inspiron 7000 2-in-1. The laptop features a sleek and durable chassis, with a premium feel that exudes professionalism. The hinge mechanism is robust, ensuring stability in various modes, and the overall design strikes a balance between aesthetics and functionality. Long-Lasting Battery Life: ⭐⭐⭐⭐⭐ (5/5) The laptop's battery life is commendable, providing sufficient power for a full day's use on a single charge. Whether attending meetings, working on projects, or streaming content, users can rely on the Inspiron 7000 2-in-1 to stay productive without the constant need for charging. Immersive Audio and Connectivity Options: ⭐⭐⭐⭐⭐ (5/5) The laptop delivers an immersive audio experience, enhancing multimedia and communication. Additionally, the diverse connectivity options, including USB-C, HDMI, and SD card reader, ensure compatibility with a wide range of peripherals and external devices, adding to the laptop's versatility. Conclusion: The Dell Inspiron 7000 2-in-1 15.6" FHD Touch-Screen Laptop with Intel Core i7, 16GB memory, and a 512GB SSD + 32GB Optane storage configuration is a stellar performer that excels in both power and adaptability. From its robust processor and responsive touch-screen display to the generous memory, swift storage configuration, 2-in-1 design, backlit keyboard, impressive build quality, long-lasting battery life, and immersive audio, this laptop caters to the diverse needs of users seeking a reliable and versatile computing solution. Highly recommended for professionals, creatives, and anyone in search of a premium laptop that seamlessly balances performance and flexibility.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 4 out of 5 stars

    Meh. Dell needs to get Evo laptop better battery l

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice 15.6” laptop; excels as a 2-in-1 with the ability to fold like a large tablet. Relatively speedy SSD; bootup not as fast as it should be. Battery life, so far, is terrible - under 5 hours, which in 2020 (nearly 2021) is wholly unacceptable. I will note Dell seems to be aware of this as another software upgrade for power management and a BIOS upgrade were pushed out within the last few days, Not too heavy; workable keyboard. Excellent screen. Intel Xe graphics a huge improvement on prior integrated graphics. 16GB RAM is fast and 500GB SSD is spacious enough. Lack of ports is, sadly, consistent with the industry trend. If you have 2 or more USB-C devices and can’t daisy chain them together, then pick 1, because there’s only 1 USB-C port (which happens to be a Thunderbolt port, so that’s good. Fits in laptop backpack. Power is provided thru proprietary mini plug, not USB-C power delivery, which is unfortunate. Easy to run Bulk Crap Uninstaller (BCU) and jettison startup delaying shovelware.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    good upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this Dell 4.5 stars. First of all this computer replaces a 6 year old Macbook Air and a 12 year old Dell Inspiron ( 2nd gen I5, windows 7). So as long as I got no blue screens of death, I consider this a huge upgrade. I have only had the machine for a few weeks so the jury is still out on quality, so far no problems. Windows 10 is a little bit different, but I'm learning. The machine is very fast to boot up, no lags or buffering when watching video. I'm old school - use the machine 95% of the time like a desktop. It sits on my desk plugged into the power. So can not comment on battery life or heat issues. Haven't used it in tablet mode or used the touch screen yet. I use a mouse, so can't comment on the trackpad. I bought this machine on the specs - wanted I7 11th gen, wanted 512gb SSD and 12 - 16GB DDR4 RAM, wanted both USB-C and USB-A ports, wanted a full size SD slot. This machine meets all these "wants" at what I considered a reasonable price. So far the only complaint I have is with the keyboard. Under certain lighting conditions (heavy sunlight or glare) it is very difficult to see the keys - silver keys with black lettering is much more difficult to read than black keys with bright white lettering on my older Dell. It is a QWERTY keyboard so if you a touch type, it doesn't matter. I happen to be a hybrid - I touch type with my left hand and hunt and peck with my right. So if I can't see the keys it is a little difficult. That is why 4.5 stars instead of 5.0. All and all I consider this a good purchase and would recommend it to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Dynamic Performance and Versatility: Dell Inspiron

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Inspiron 7000 2-in-1 Laptop, featuring a 15.6" FHD touch-screen display and powered by an Intel Core i7 processor, is a remarkable blend of power and adaptability. Whether in laptop or tablet mode, its versatility enhances productivity. The FHD screen brings visuals to life, and the Intel Core i7 processor ensures smooth performance. From creativity to productivity, this laptop is a solid companion for all endeavors.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen, Weight

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. This is my second Dell Inspiron laptop. The first one purchased almost ten years ago. Needless to say, this new Inspiron is lightning fast, extremely lightweight, tons of storage and the backlit keyboard is a huge plus. Also very happy with the touchscreen. I did comparison shopping on the Dell website and Best Buy’s price was the same for the same product. Geek Squad transferred everything over to the new one for me since I was anxious doing that myself, taking the guesswork out of it for me. Also note this laptop does have a built in microphone which I need for my zoom meetings for work. I found in my research that not all laptops have this feature.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight
    Cons mentioned:
    Fan noise, Heat

    Rated 4 out of 5 stars

    Fast and lightweight

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek. Light weight. Very fast and efficient. Does get warm when using extensively and gaming. Fan is a little loud but with the ram and computing power that is normal. Would have liked more storage options like 1TB. Definitely would recommend.

    I would recommend this to a friend
Sponsored