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Customer Ratings & Reviews

Your price for this item is $959.99
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Customer reviews

Rating 4.4 out of 5 stars with 667 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers love the fast performance, touch screen, and lightweight design of the Inspiron 7000. They appreciate the amount of storage and find the price to be reasonable. However, some customers have concerns about the battery life, fingerprint scanner accuracy, overheating, loud fan noise, and limited port selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 667 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new laptop! Lots of storage, easy to use and a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. works fine and very snappy. so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SMART buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my decision on this DELL 2N1. Had all the requirements I was shopping for. I'm still adapting to the difference from my previous HP laptop - which it was practical for my needs also. The DELL unit seems to be a little more compact than my old laptop, but with the same 15.6" screen; ...that has to be a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price! Using it for a home office and quite pleased so far!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, good quality. No lag which is what ive been looking for in a laptop. Runs with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful computer and works amazingly! Battery life is useful when on the go..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy with new purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with new computer. much faster than my previous machine.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard quality, Memory

    Rated 1 out of 5 stars

    NOT HAPPY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, really, really NOT happy with it. If only I discovered that before my 15-day return ran out. I told store sales person there were two features that would be most important, memory and back light for keys. No where near enough memory to replace my 1TB laptop, and the keys are silver letters on silver keys, backlight make no difference. I researched online if anything could be done about key lighting and I'm not alone in my frustration. I am disappointed that sales person did not or could not advise me on this before I made my purchase. It was a BIG investment to be not happy with purchase.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello RDJA,

      Thank you for your review. We are sorry to hear that your purchase isn't quite meeting your expectations. To help with the keyboard lighting issue we suggest disabling the backlit keyboard when you are in lit areas. Below I have provided the steps to disable the backlighting and the full article link.

      Backlit keyboard options in BIOS
      1. Click the + sign next to System Configuration.
      2. Click Keyboard Illumination.
      3.* Disabled or Off - The keyboard illumination is off.
      *Dim - The keyboard illumination is at half brightness.
      *Bright - The keyboard illumination is at full brightness.
      4. Click Apply, and then Exit.

      How to turn off or on and troubleshoot backlit keyboard: https://dell.to/3tHbZ8X.

      Best regards,
      Wendy C.

      If you have any questions or concerns, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A+++

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice new look. Touch screen is nice. Reasonable. A+

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is performing as expected from an I7.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going back to school and needed a laptop with durability, longevity and the ability to help this poor girl out. Good value and would recommend it for anyone starting back to school after a 10 year break. Trust me...everyone hates truck drivers being out on the road so I figured I give this laptop a try and haven't been disappointed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer, once I got it going.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is working very well. I knocked off a star because the setup was a nightmare, and I had to get on the phone with support more than once to get it going, perhaps because of changes with Windows 11. But support was helpful, and they got me up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Inspirion 7000

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop in Nov 11, 2020 for my daughter who is in 9th grade. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Dell Inspiron 2 in 1 Works Great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is the best one yet from Dell. It runs cool and battery last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer would not work so I went into Best Buy and worked with the salesman to find the computer that I needed. it was a good price it has enough memory and seems to be a really good choice for me. The fact that it is covered under the warranty package I have bought at Best Buy for my other computer and cover the costs to have the old one it wasn’t working checked out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop! My first time purchasing one but it is very easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard quality

    Rated 2 out of 5 stars

    glitches, fingerprint scanner does not work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get blue screens often; the computer will entirely freeze and then power off. I have had to restart many labs because of it closing all of my tabs when it shuts off. Sometimes the touchpad will just stop working and the mouse won't show on the screen. OH, and from day one fingerprint scanning didn't work. I was told by best buy technical support to check for updates, but the updates did not solve the problems. Not sure if I just got a glitchy one but it is very frustrating... not a cheap computer. Aside from these issues, when it is running well it is a good computer. Just disappointed with the number of problems I have and still do run into.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Dear Valued Customer,

      We appreciate you taking a moment to leave us your review. We are sorry to hear you have across some issues with your Inspiron 7000 2-in-1 that have made it less than enjoyable. I have provided steps to using the Windows Performance Troubleshooter which should help resolve the performance issue. They have also provided a link to the full article that has more options if needed. We also suggest making sure all drivers and downloads are up to date on your PC. Dell has provided a link to the Drivers and Downloads page for your system so you can check for and do any applicable updates.

      Windows performance Troubleshooter:
      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.
      You can read the full article here - http://dell.to/2tSulGV.

      Drivers and Downloads Page: https://dell.to/3Hif19n

      If you still experience these issues after you have finished troubleshooting your PC, please reach out to our support team here: 1-800-624-9896.

      If you require further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Wendy@Dell Dell

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and fast, very happy with purchase. Love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    love my dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my dell is very sturdy and is very fast i'd definitely buy another

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Large and fast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Fast! Large and just what the doctor ordered.

    I would recommend this to a friend