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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1453 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Inspiron 7000 2-in-1 laptop's touch screen, ease of use, performance, price, battery life, and lightweight design. Some customers have concerns about overheating, weight, speakers, and the fingerprint reader not working properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,453 reviews
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the speed, the clarity, the keyboard and the size

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I upgraded to this model Love the larger screen and the battery life

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Tim's Personal Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is excellent in speed and capability of performing multiple tasks

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Dell Products. I bought this one from Best Buy and it was a wonderful experience. It was delivered on time and packaged in such a way that there was no damage. I love this laptop. The 17" monitor is crystal clear. It works like a charm. I would definitely buy this product or similar product from Best Buy again! I would recommend this product to friends or family.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good video

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great graphics and speed was very impressed. used for making movies

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big but good and fast just good screen amazing touch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great Tool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed with larger screen, easy to use and navigate. Perfect for my basic needs.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, battery life is great, display is awesome... keyboard backlite not so great

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Fastest Laptop I have had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It is the fastest I have ever had and includes a touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great PC for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large screen is nice and buttons light up so oyu know you turned it on.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Gets very hot, but speed is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased late Jan. Currently March. It is hooked up to two monitors. I use this laptop for school and streaming movies/youtube - multiples times a week. I normally have zoom open for school and multiple webpages. The speed is great, but at the end of a couple hours, your computer will be so HOT - it may shut off and keep shutting off until completely cool. I had to buy a fan to cool my laptop the first week of purchasing it. It does the job I need it to, but I would not buy it again ever. Also, i saw some reviews on the key lights prior. Now i know what they mean. If you're working into the night, you better know your keys because the lights do not help at all.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Panda,

      We would like to thank you for taking the time to provide us with your feedback. We are sorry to hear that you are not too happy with your Inspiron 7000 2-in-1 because it is overheating and you are having troubles with the keyboard light.
      To help with overheating issue, we would recommend making sure the BIOS is up to date on your PC. I have provided a link to the Drivers and Downloads page so you can check for and do any applicable updates. Dell has also released an Intel Power Management Utility to help with the overheating that you may be experiencing on your computer. For this package to take effect, the system power plan must be set to Balanced under the Additional Power Settings. Also, the Power Mode option that is displayed when you click the battery icon, should be set to Better Performance. This package only takes effect on AC power and not on battery power. The Intel Power Management Utility can be found here - http://dell.to/3tStRgX.

      Drivers and Downloads page: https://dell.to/3KzBq3z

      To help to see keyboard letters better, we suggest disabling the backlit keyboard when you are in lit areas. Below I have provided the steps to disable the backlighting and the full article link.

      Backlit keyboard options in BIOS
      1. Click the + sign next to System Configuration.
      2. Click Keyboard Illumination.
      3.* Disabled or Off - The keyboard illumination is off.
      *Dim - The keyboard illumination is at half brightness.
      *Bright - The keyboard illumination is at full brightness.
      4. Click Apply, and then Exit.

      How to turn off or on and troubleshoot backlit keyboard: https://dell.to/3tHbZ8X

      If the issues with your Inspiron are still not resolved after utilizing the troubleshooting options above, please contact the Dell Support Team at 1-800-624-9896 for further guidance.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896 Dell

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Dell Inspiron 7000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have not had a new computer in over 7 years. I like the size of the computer and the touch. I do not mind the size and weight of the computer because the large screen was important. The touch screen works very well. Not pleased with the lighted keyboard as it does not work well with the bright screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable computer, excellent for school, and watch series

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The big screen is excellent! I like the option to back light the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Dell Inspiron 7000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are excellent, speed is awesome, great reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Mansfieldmom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It’s light weight and fast! I would purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, very fast and smooth experience. Just wow

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    17” Laptops are FUN

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer love the quickness and the size lol

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Dell Inspiron 7000 2-in-1 is fast, but printing...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Dell 17" laptop is so much faster than my old dinosaur of a Dell, it's just unbelievable, Most everything is easier. The only hitch thus far is I'm having trouble with printing, apparently because I used Adobe and now can't get a document to print. I've checked online but still have trouble. Need to contact the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    my office to home laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great performance and sleek design, easy to use and friendly applications.

    I would recommend this to a friend