Customer Ratings & Reviews

I replace my desk top computer to this lap top so I choose large screen and this laptop is foldable so I can draw on flat surface. I have not explored all the functions yet, but I love it so far.

Have been using this for almost 2 years now, still running really fast. Sleek design despite its screen size, and has EVERYTHING i need in a laptop

This is a great computer for our son for college. The tech guys at the store spent some time with us to help us pick this one. It is not too heavy and he can run the programs he needs on it.

This is a superior laptop in comparison to the Dells I was familiar with 20 years ago. After a few bad experiences, I was always in the habit of walking rapidly past a Dell display or product.

When i bought this laptop it was to replace my other Dell but i was happy that now the thickness is starting to get much thinner as so much faster and that has made things much more easier to for storage

I really like the computer because it works really well and is light. Love the size of screen. This is my second Dell Inspiron. The only thing I find is the keys are hard to see.

BEST 2 IN 1 I COULD EVER INVEST IN.. I USE THIS FOR WORK SO I HAVE A LOT OF PROGRAMS AND DIAGRAMS NEEDED TO BE ACCESSED. AND SOMETIMES I WOULD RATHER JUST TOUCH THE SCREEN THEN CLICK THE MOUSE. :)

Love the computer. It was very easy to set up. Love the fingerprint function to turn on the computer. I didnt even realize it was a touch screen also. Over all the computer is very functional and fast.

I needed a laptop for a new employee and had to get something off the shelf. So far this has been a great machine. Fast, good specs and it was in stock!

This laptop is great.. its fast, its designed and built well, it doubles as a tablet.. but I have one major issue - when under stress from the CPU, its gets hot! Not only hot, the fan is loud and annoying. Its so hot in fact that its impossible to keep in your lap. I thought these newer CPUs would be much more efficient with cooling but i'm disappointed in the amount of this thing produces. Maybe its the graphics card.. i dunno, but its just way too hot. I"m considering returning just for that reason.

great laptop for work or play. beautiful display. wish speakers were better but I use wireless earbuds so it doesn't much matter. love this laptop though.

The overall performance of this laptop is good and the screen is very nice for viewing. The Keyboard however is very poorly engineered. The letters on the keys are nearly invisible in most lighting. This is a major failure which makes the machine more difficult to use than is necessary.

Great laptop i use it for my personal use for light gaming and videos. Netflix works great the screen is very clear and the upgraded video card really makes watching movies in HD nice.

Let's start with what I hate, because isn't that what you are here for anyway? The keyboard - The action is great but the backlighting is a disaster. I know that silver is the trendy color right now, but honestly, someone in marketing deserves a good swift one to the kiwis. They obviously didn't test this in real world situations. The backlighting has two intensity levels. The brightest one isn't bright enough in many situations. The other is useless. There is almost no viewing angle. You have view the keys head on to make use of the backlighting. I use the laptop on my lap and I'm at a 45 degree angle to the keyboard. I can see the lights shining out from under the edges of the keys better than the letters. The contrast between the silver keys and the grey letters is insufficiently annoying. As soon as the warranty runs out on this rig, I will replace the keyboard. The mousepad - The buttons on the mouse pad are also a failure. When I go to drag something, I have to press down extra hard on the left button or else it lets go while dragging. Not sure if I have a defective button or this is not designed well. The fingerprint reader rarely works. I think because it is so small it can't read enough of my fingerprint at once. I have no complaints about the actual hardware whatsoever. All the components perform impressively. The only problems I have are the human interface devices described above.

no issues with this laptop. pretty smooth sailing operating it, speed can be a little slower than i like but thats probably because of the campground wifi

Great for school. Big screen that is bright. People say they can’t see the keyboard cause of the back lights, but just turn the backlighting off!!!

So far, I think positively about this laptop and Windows 11. It also is true I haven’t become very familiar with it yet. But, I will gradually become more familiar.

Recently retired and needed to purchase a replacement laptop for the work laptop that I have to turn in. I definitely wanted something larger and faster. This is it!!

My old computer... and, I do mean old... It was so old I could not upgrade the operating system. Anyhow, my old computer just quit working. I couldn't reboot. It wouldn't restart. I went to Best Buy and talked it over and got my options. I am a former customer and have purchased at the store before. I bought a laptop. I've had it for a while and I really enjoy the new features and the improved response time. 5 Stars! Best Buy... You earned your pay. Thanks.

Charger never actually fit the laptop smoothly . Apparently that caused damage and burnt the motherboard.