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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1453 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Inspiron 7000 2-in-1 laptop's touch screen, ease of use, performance, price, battery life, and lightweight design. Some customers have concerns about overheating, weight, speakers, and the fingerprint reader not working properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,453 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for working remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this new computer for my wife and she loves it. Relatively easy to set up and use better than our old HP.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Quick and amazingly agile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup and fast operations. Replaced a 7 year old laptop and it is amazing!! Wish it had happened in a different fashion but needed the upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dell computer- geek squad plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the computer. the key pad is hard to see in certain light conditions. but, when i purchased the computer i also purchased the total tech support plan . i already had the geek squad plan. but was told that i could cancel the total tech plan if i wanted.( i had just renewed the original plan on 2/14/21) and keep my original plan. TODAY when i drove 50 miles to cancel my new plan i was told i had to call the geek squad number and have the issues solved by them. the lady manager was rude!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, but returned to Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great laptop was not on sale for several weeks and I was concerned about supply as we neared the holidays. After an extensive online chat with Best Buy I confirmed that I could order at full price and Best Buy would price match if they or Dell put it on sale. Sure enough Dell had a one-day sale between Black Friday and Cyber Monday, but upon price match request to Best Buy was told they weren't matching prices that weekend. Ordered from Dell and returned to Best Buy. The laptop itself is awesome, especially the display.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful computer. Very satisfied with this purchase. Nice features and easy to use. Returned a Mac air for this and glad I did. I couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is easy to use for the tasks it was needed for. Bought more of a laptop than needed at the time and it should last a while.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wonderful Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot say enough good things about this laptop...incredible and would definitely purchase this product again

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    laptop/tablet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love love! It is such a big tablet on which you can see everything instead of looking on a phone screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Beautifully Crafted and high performing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for 2 months and I loved it. Unfortunately was stolen from my car. It sucks that Windows laptops cannot be traced

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Move size and screen. Best feature is the touch screen. It overheats very easily

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello,

      Thank you for sharing your feedback and review. We are glad to hear that you're please with the touchscreen of your Inspiron. We apologize for the overheating issue you're experiencing. The contents of your review will be used to help improve now and future Dell products. Below are steps that can help with overheating in the future.

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      This article contains further details that can help with your overheating: http://dell.to/2uJ8AdG. We invite you to review the product Support Page if any other concerns arise.

      Best,
      Wendy C.

      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Chuck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard letters are hard too see in certain light. Laptop processor is very fast. It does everything that my wife and I need.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just great products all around very very super fast but no was exquisitely how pleased with that mess by top-notch place to buy all of your electronic equipment

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer and love the 17" screen. Geek Squad transferred from my previous computer and was all done very smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it much yet as it is for travel but what I experienced so far it’s pretty ice

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    You've found the one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best computer I have ever had. Insanely fast when running excel macros and a remote bloomberg terminal. only complaint would be keyboard lighting

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, technologies updated in 7 years since my last laptop and I was very amazed at the quality of the product and would recommend this to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Inspiron 7000

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good computer. Two things I don't like is the backlit keyboard. Pushing the first key activates it and for me the lettering immediately disappears. It may be I cannot see the color. When it is not lit, it still is hard for me to read. Not enough contrast. After a few days the fingerprint login stopped and said not available on this machine. I had been using it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Newer computer,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to navigate, the keys are hard to see given our age group, but all around its a nice computer, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described and is very fast. I would recommend to anyone who is in the market for a new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this I had 2 Hp laptops that did not work and I had to return them and then I got this Dell that works great! No problems, easy to use.

    I would recommend this to a friend