Customer Ratings & Reviews
- Model:
- i7706-7814SLV-PUS
- SKU:
- 6432549
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Inspiron 7000 2-in-1 laptop's touch screen, ease of use, performance, price, battery life, and lightweight design. Some customers have concerns about overheating, weight, speakers, and the fingerprint reader not working properly.
This summary was generated by AI based on customer reviews.
Laptop service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to hunt down someone to help us when we were ready to buy. I have had a good response from my laptop
I would recommend this to a friendvery happy with my purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i am a mac user but i got this dell laptop to use for our small business. i am extremely happy with my purchase. i love that i can fold it into a tablet.
I would recommend this to a friendMy new 2 in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my go to brand all the time!! Dell is one of the more up to date 2 in one's that has excellent functionality.
I would recommend this to a friendMister
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales agent was wonderful ! ! ! ! ! Knew his stuff !!! Happy to work with you even though it was past quitting time !!!
I would recommend this to a friendComputing on the Prairie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re very happy with our new computers and very excited to have tech support with the Geek Squad. Can’t wait to start using them.
I would recommend this to a friendDell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a laptop fast. I wanted a 1k HP SOLD OUT. I got a Dell. I haven't had it that long so far so good.
I would recommend this to a friendMr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my laptop. My only complaint would be-the letters and numbers on the keys are very hard to make out.
I would recommend this to a friendMy Review of my recent purchase at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone was very helpful but I truly regret buying this laptop as I didn't have an opportunity to try it out before I purchased it and had all my other info from my other two laptops transferred to it. It's very hard to see the keys on this Dell laptop as the letters and numbers are very faint and the keys are silver. In addition, the battery runs out very quickly for a new laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Justine,
Thank you for your feedback and review. We're glad to hear that you are happy with the assistance received at the store. We apologize that you were unable to try it out before and for any trouble you are having with your keyboard legibility and battery runtime. Your feedback is incredibly valuable as we build current and future products. To help with the keyboard lighting issue we suggest disabling the backlit keyboard when you are in lit areas. Below I have provided the steps to disable the backlighting and the full article link.
Backlit keyboard options in BIOS
1. Click the + sign next to System Configuration.
2. Click Keyboard Illumination.
3.* Disabled or Off - The keyboard illumination is off.
*Dim - The keyboard illumination is at half brightness.
*Bright - The keyboard illumination is at full brightness.
4. Click Apply, and then Exit.
5. How to turn off or on and troubleshoot backlit keyboard: https://dell.to/3tHbZ8X.
Lastly, this link can be used to maximize and troubleshoot any possible issues with your battery: http://dell.to/34UUp6t. We invite you to review the product Support Page if any other additional questions or concerns arise.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Dell Inspiron
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop working well so far. Unable to load Citrix so will return to store for some tech assistance.
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service helped me pick what aas rite for me great laptop for what i need it for
I would recommend this to a friendCompletely Disappointed, think I got a lemon
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had such high expectations with this DELL, as I have owned several DELL laptops in the past, but this is been a total letdown, I was excited to start working with this laptop but I have already had to call Total Tech Support 7 times in the first few months. - Ongoing issues: 1- LAG LAG LAG, after the 1st week or so the computer started lagging when I typed, in several different places within the computer & online. Every call to TTS seems to help for a small amount of time (like a day) and the issue comes back. I do a BIOS search/update every day to optimize.. I shouldn't have to do that with a brand new machine. 2- The picture editor freezes and "sticks" after I edit 3 or 4 pictures every time I use it. Every, Single, Time... Since I rely on the picture editor for work this is BAD.. totally frustrated 3- Freezes after sleep mode. When the machine wakes up the screen is frozen for sometimes up to a minute. This started about 3 or 4 weeks ago & already had to call TTS for this issue twice. (Getting ready to call again this a.m.) 4- Sometimes I have to click the mouse 2 or 3 times when clicking on a link before it works, and this happens on different pages, different sites, and TTS has told me it's not a mouse issue Design Issues: 1- The backlit keyboard is terrible, I have seen this feedback given & have turned it off, so it's not a problem any more, but what a design failure. 2- The "page up" & "page down" buttons are half the size & share space with the left arrow & right arrow buttons which are also half the size. Of all the laptops I've owned this is the first time I have seen this design on the keyboard, and it is SO frustrating, complete design failure Advanced Features: Haven't had a chance to explore, having a home based business my time is limited with learning new things this machine has to offer, but I spend that time on the phone w/ Total Tech Support, as I am getting ready to make my 8th call to them this morning.... I think I got a lemon.. If I could return it I would
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello bacc,
Thank you for your review. We're sorry about the trouble you have encountered with the performance and the backlit keyboard of your Inspiron. We really do appreciate your feedback and will use it to help improve our current and future products. To make sure we can help, there are steps below that can be used to improve performance overall.
1. Restart your computer regularly
2. Run the automated tools provided in the SupportAssist tool
3. Run a complete hardware diagnostic test
4. Scan your computer for malware
5. Restore your Dell computer using Windows System Restore
6. Reinstall Microsoft Windows
7. Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss.
Lastly, We suggest pressing F5 on your keyboard during brighter times and in areas that are lit to be able to see the keys better. Here is the link to the full article on How to turn off or on and troubleshoot backlit keyboard: https://dell.to/3tHbZ8X.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace a stolen laptop and chose this one. I've been very impressed so far. It boots up quickly and I have not had any trouble with it at all.
I would recommend this to a friendFirst Dell laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an easy buy, sales clerk was very knowledgeable about Dell laptops. Zero pressure to buy and had all my answers to questions without hesitation.
I would recommend this to a friendLove it, worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, user friendly. Hard to see the keys because of the backlight.
I would recommend this to a friendlaptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i havent had a single problem with this computer and would highly recommend it. dell and microsoft is way better than mac
I would recommend this to a friendWell Done
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase I had to return it to try another one and everyone was very accommodating and efficient at the returns. Great teamwork
I would recommend this to a friendDell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and adaptable unit. I use it for Office/Student applications, and it is very adapt at handling my assignments.
I would recommend this to a friendBest computer for price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer, it has everything I need to do my job right. Love it . I recommend this computer 100% .
I would recommend this to a friendLove this Dell computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. Like the backlighting of the keyboard. Great for working in dim light. The number pad has the decimal point on the pad too.
I would recommend this to a friendNew laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Dell laptop is exceptional. Backlit keys provide ability to use even in low light. Screen is very bright and clear.
I would recommend this to a friend